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Client Service Delivery Manager Jobs in Delaware

United IT

Client Partner

Wilmington, DE · On-site

Oversee service delivery and ensure SLA compliance. * Manage escalations and risk mitigation. * Own contracts, invoicing, and financial governance for client accounts.

Ready 4 Work

CLIENT SERVICE SPECIALIST

Dover, DE · On-site

$17 - $22.50/hr

Primary objectives include managing a dynamic workflow in an efficient manner, increasing client ... They should also have a strong customer-service orientation and will be results-driven and focused.

Tata Consultancy Services

Client Partner

Wilmington, DE · On-site

$200K - $230K/yr

... service delivery and ensure SLA compliance. • Manage escalations and risk mitigation. • Own contracts, invoicing, and financial governance for client accounts. Generic Managerial Skills:

Berkley

Technical Delivery Manager

Wilmington, DE · On-site

Here at Berkley Technology Services, the core of our success is our people. Our teams bring their ... Responsibilities We are seeking a dynamic Technical Delivery Manager to lead complex infrastructure ...

Berkley

Technical Delivery Manager

Wilmington, DE

Here at Berkley Technology Services, the core of our success is our people. Our teams bring their ... Responsibilities We are seeking a dynamic Technical Delivery Manager to lead complex infrastructure ...

Berkley

Technical Delivery Manager

Wilmington, DE · On-site

Here at Berkley Technology Services, the core of our success is our people. Our teams bring their ... We are seeking a dynamic Technical Delivery Manager to lead complex infrastructure and application ...

VCA Animal Hospitals

Client Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

We are seeking a friendly, organized, and compassionate Veterinary Client Service Representative to ... Manage appointment flow to support efficiency for the medical team * Accurately enter and update ...

Trans.eu

Client Partner

Wilmington, DE · On-site

... service delivery and ensure SLA compliance. • Manage escalations and risk mitigation. • Own contracts, invoicing, and financial governance for client accounts. Generic Managerial Skills:

CSC

Associate Client Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

... passionate about delivering exceptional service? Us too. We're hiring a Client Service ... Manage client portfolios and organize workflow to meet clients' time frames and demands * Data ...

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Showing results 21-40

All JobsClient Service Delivery JobsClient Service Delivery Manager JobsClient Service Delivery Manager Jobs in Delaware

Client Service Delivery Manager information

See Delaware salary details

$29K

$94K

$160.6K

How much do client service delivery manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for client service delivery manager in Delaware is $94,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service delivery manager, and why are they important?

To thrive as a Client Service Delivery Manager, you need strong project management abilities, service delivery expertise, and a background in business administration or a related field. Familiarity with IT Service Management (ITSM) frameworks like ITIL, customer relationship management (CRM) systems, and relevant certifications (such as ITIL or PMP) are commonly required. Exceptional communication, problem-solving, and leadership skills help build client trust and effectively manage teams. These skills ensure seamless service delivery, high client satisfaction, and the successful achievement of organizational goals.

What is the difference between Client Service Delivery Manager vs Customer Support Specialist?

AspectClient Service Delivery ManagerCustomer Support Specialist
CredentialsRelevant experience, certifications in project management or client relationsCustomer service training, basic technical knowledge
Work EnvironmentClient-facing, project coordination, team managementHelp desk, call center, online support
Employer & IndustryConsulting firms, IT, finance, telecomRetail, tech companies, service providers
Search & Comparison IntentUnderstanding roles in client management and deliveryCustomer support functions and troubleshooting

The Client Service Delivery Manager focuses on managing client relationships, overseeing project delivery, and ensuring client satisfaction. In contrast, a Customer Support Specialist primarily handles direct customer inquiries, troubleshooting, and support issues. While both roles involve client interaction, the manager role is more strategic and managerial, whereas the support specialist role is more operational and technical.

What is a client service delivery manager?

A Client Service Delivery Manager is responsible for overseeing the delivery of services to clients, ensuring that service quality meets agreed standards and client expectations. They coordinate with internal teams, manage client relationships, handle escalations, and work to continuously improve service processes. Their goal is to ensure client satisfaction, resolve issues efficiently, and maintain long-term business relationships. This role is common in industries such as IT, consulting, and business process outsourcing.

How does a client service delivery manager typically collaborate with internal teams to ensure client satisfaction?

A Client Service Delivery Manager works closely with internal teams such as operations, sales, IT, and customer support to deliver seamless service to clients. This involves regularly communicating client expectations, coordinating project timelines, and resolving any service issues promptly. By acting as a liaison between the client and various departments, the manager ensures that deliverables meet quality standards and are aligned with client objectives. Strong collaboration skills and the ability to manage cross-functional teams are key for success in this role.
Client Service Delivery Manager jobs near you
Infographic showing various Client Service Delivery Manager job openings in Delaware as of June 2026, with employment types broken down into 66% Full Time, 31% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $94,021 per year, or $45.2 per hour.

Associate Client Service Representative

CSC (Corporation Service Company)

Wilmington, DE • Hybrid

$15.50 - $21/hr

Full-time

PTO

Re-posted 16 days ago

Job description

Associate Client Service Representative 

Wilmington, DE (Hybrid)

Monday - Friday, 11:00am-8:00pm

Are you passionate about delivering exceptional service? Us too.

We're hiring a Client Service Representative for our Small Business Call Center team. You'll work directly with our clients (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best.

We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business.

Some of the things you'll be doing:

  • Build relationships with our clients to better understand their unique needs and concerns

  • Research, analyze, review, and process legal documents

  • Fulfill requests and answer questions for internal and external customers via phone or electronically

  • Provide excellent client service to both internal and external clients

  • Manage client portfolios and organize workflow to meet clients' time frames and demands

  • Data entry of client information, electronic filing, and retrieval of documents

  • Navigate between multiple databases quickly and accurately

  • Recommend process improvements where applicable

  • Maintain and grow existing client business by providing outstanding service and by recognizing and proactively offering appropriate services

What technical skills, experience, and qualifications do you need?

  • At least 3 years of experience working in a customer service or administrative capacity

  • Energetic self-starter who thrives in a fast-paced, team-oriented environment

  • Attention to detail and accuracy

  • Strong research skills

  • Strong prioritization and time-management skills

  • Flexibility and agility, with the ability to multitask

  • Problem-solving skills

  • Strong computer skills and proficiency in MS Office, Word, and Excel

  • Excellent verbal and written communication skills

  • Salesforce experience a plus

Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. 

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

At CSC, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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