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Client Service Delivery Manager Jobs in Delaware

Berkley

Technical Delivery Manager

Wilmington, DE · On-site

Here at Berkley Technology Services, the core of our success is our people. Our teams bring their ... We are seeking a dynamic Technical Delivery Manager to lead complex infrastructure and application ...

Berkley

Technical Delivery Manager

Wilmington, DE · On-site

Here at Berkley Technology Services, the core of our success is our people. Our teams bring their ... Responsibilities We are seeking a dynamic Technical Delivery Manager to lead complex infrastructure ...

Berkley

Technical Delivery Manager

Wilmington, DE · On-site

Here at Berkley Technology Services, the core of our success is our people. Our teams bring their ... Responsibilities We are seeking a dynamic Technical Delivery Manager to lead complex infrastructure ...

Ready 4 Work

CLIENT SERVICE SPECIALIST

Dover, DE · On-site

$17 - $22.50/hr

Primary objectives include managing a dynamic workflow in an efficient manner, increasing client ... They should also have a strong customer-service orientation and will be results-driven and focused.

Ready 4 Work

CLIENT SERVICE SPECIALIST

Dover, DE

$17 - $22.50/hr

Primary objectives include managing a dynamic workflow in an efficient manner, increasing client ... They should also have a strong customer-service orientation and will be results-driven and focused.

VCA Animal Hospital

Client Service Representative

Newark, DE

$15.75 - $21.25/hr

We are seeking a friendly, organized, and compassionate Veterinary Client Service Representative to ... Manage appointment flow to support efficiency for the medical team * Accurately enter and update ...

Ameriprise Financial

Client Relationship Manager

Newark, DE · On-site

$51K - $62K/yr

... Services Point to Point Wealth Planning is a client-centered, high-touch wealth management practice committed to delivering a highly personalized and proactive client experience. Our team operates ...

M&T Bank

Wealth Client Service Associate

Wilmington, DE

$24.87 - $41.45/hr

Delivers on the Client Service Value Proposition. Partners and communicates with key stakeholders within the Wealth Management operating model to ensure clients have access to all resources and ...

VCA Animal Hospitals

Client Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

We are seeking a friendly, organized, and compassionate Veterinary Client Service Representative to ... Manage appointment flow to support efficiency for the medical team * Accurately enter and update ...

M&T Bank

Wealth Client Service Associate

Wilmington, DE · On-site

$24.87 - $41.45/hr

Delivers on the Client Service Value Proposition. Partners and communicates with key stakeholders within the Wealth Management operating model to ensure clients have access to all resources and ...

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All JobsClient Service Delivery JobsClient Service Delivery Manager JobsClient Service Delivery Manager Jobs in Delaware

Client Service Delivery Manager information

See Delaware salary details

$29K

$94K

$160.6K

How much do client service delivery manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for client service delivery manager in Delaware is $94,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Service Delivery Manager, and why are they important?

To thrive as a Client Service Delivery Manager, you need strong project management abilities, service delivery expertise, and a background in business administration or a related field. Familiarity with IT Service Management (ITSM) frameworks like ITIL, customer relationship management (CRM) systems, and relevant certifications (such as ITIL or PMP) are commonly required. Exceptional communication, problem-solving, and leadership skills help build client trust and effectively manage teams. These skills ensure seamless service delivery, high client satisfaction, and the successful achievement of organizational goals.

What is the difference between Client Service Delivery Manager vs Customer Support Specialist?

AspectClient Service Delivery ManagerCustomer Support Specialist
CredentialsRelevant experience, certifications in project management or client relationsCustomer service training, basic technical knowledge
Work EnvironmentClient-facing, project coordination, team managementHelp desk, call center, online support
Employer & IndustryConsulting firms, IT, finance, telecomRetail, tech companies, service providers
Search & Comparison IntentUnderstanding roles in client management and deliveryCustomer support functions and troubleshooting

The Client Service Delivery Manager focuses on managing client relationships, overseeing project delivery, and ensuring client satisfaction. In contrast, a Customer Support Specialist primarily handles direct customer inquiries, troubleshooting, and support issues. While both roles involve client interaction, the manager role is more strategic and managerial, whereas the support specialist role is more operational and technical.

What is a Client Service Delivery Manager?

A Client Service Delivery Manager is responsible for overseeing the delivery of services to clients, ensuring that service quality meets agreed standards and client expectations. They coordinate with internal teams, manage client relationships, handle escalations, and work to continuously improve service processes. Their goal is to ensure client satisfaction, resolve issues efficiently, and maintain long-term business relationships. This role is common in industries such as IT, consulting, and business process outsourcing.

How does a Client Service Delivery Manager typically collaborate with internal teams to ensure client satisfaction?

A Client Service Delivery Manager works closely with internal teams such as operations, sales, IT, and customer support to deliver seamless service to clients. This involves regularly communicating client expectations, coordinating project timelines, and resolving any service issues promptly. By acting as a liaison between the client and various departments, the manager ensures that deliverables meet quality standards and are aligned with client objectives. Strong collaboration skills and the ability to manage cross-functional teams are key for success in this role.
Client Service Delivery Manager jobs near you

Client Service Associate

RiversEdge Advisors LLC

Wilmington, DE • On-site

$14 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Location: Wilmington, DE (in-office T,W,TH)
Type: Full-Time
At RiversEdge Advisors, we believe clarity and confidence are the foundation of every sound financial decision. As a fee-based financial planning, wealth management, tax, and business advisory firm, we're passionate about helping clients reach their goals through thoughtful, strategic planning.
We're growing and we're looking for a Client Service Associate (CSA) to join our team. This role supports our Financial Planning Team and is ideal for an experienced, detail-oriented professional who thrives in a fast-paced environment and takes pride in delivering high-touch, personalized service.
What You'll Do
In this role, you'll play a key part in delivering the exceptional client experience RiversEdge is known for. You'll support our advisors and clients across our Financial Planning Team, managing details with precision, communicating proactively, and ensuring every interaction reflects our commitment to excellence.
Client Relationship Management
  • Serve as the primary point of contact for assigned Financial Planning & Wealth Advisory clients.
  • Deliver a seamless, proactive, and professional experience across all stages of the client relationship.
  • Manage onboarding, account maintenance, and ongoing service needs across multiple custodians and account types.
  • Communicate with clients via phone, email, and in-person meetings to address requests, troubleshoot issues, and provide updates.
  • Ensure timely completion of all meeting follow-up items.
  • Maintain accurate and compliant client records within our CRM and custodial systems.

Operational & Administrative Support
  • Prepare and process account paperwork for openings, transfers, and maintenance with precision.
  • Coordinate with custodians to ensure timely execution of client requests.
  • Support the implementation of investment solutions under Advisor guidance.
  • Partner with Advisors to improve workflows and elevate client service standards.

Financial Planning & Wealth Advisory Support
  • Gather and organize client financial data for planning and reporting.
  • Support the coordination of annual plan reviews and wealth advisory meetings.
  • Track and manage client requests to ensure timely resolution and an exceptional client experience.

What We're Looking For
We're looking for team members who are driven, detail-oriented, and client-focused. If you thrive in a collaborative environment, love solving problems, and take pride in delivering exceptional service, you'll fit right in at RiversEdge.
  • Bachelor's degree in finance, business, or a related field.
  • Ideally, an experienced candidate with a minimum of 2-5 years experience.
  • Strong written and verbal communication skills with a client-first mindset.
  • Exceptional attention to detail, organization, and time management.
  • Comfortable working both independently and collaboratively in a team environment.
  • Familiarity with financial planning, wealth advisory, and CRM tools (e.g., eMoney, Nitrogen, Orion, Schwab, Salesforce) is a plus.
  • A self-starter with strong problem-solving skills and a passion for learning and growth.

What We Offer
At RiversEdge, we believe that taking care of our team is just as important as taking care of our clients. We're proud to offer a work environment and benefits package that supports your career growth, well-being, and quality of life - all while keeping things lively and collaborative.
  • A lively, supportive, and collaborative work environment in the heart of downtown Wilmington
  • Multiple healthcare plan options to fit your needs
  • Dental and vision coverage for you and your family
  • 401(k) Retirement Plan with employer contribution, helping you invest in your future
  • Firm-paid parking for convenient downtown access
  • Paid time off to recharge and relax
  • Paid holidays and bereavement leave to honor life's moments that matter most
  • Paternity leave to support growing families
  • Work-from-home (WFH) days for added flexibility and balance
  • Office perks including snacks, coffee, and our crowd favorite - Free Lunch Wednesdays

At RiversEdge, we know that great work starts with great people and we strive to make this a place where you'll love coming to work every day.

Apply