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Client Service Associate Jobs in Portland, CT (NOW HIRING)

Wawa

Customer Service Associate

Bristol, CT · On-site

$15 - $18.75/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

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All JobsClient Service Associate JobsClient Service Associate Jobs in Portland, CT

Client Service Associate information

See Portland, CT salary details

$9

$17

$27

How much do client service associate jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for client service associate in Portland, CT is $17.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $19.47 per hour, depending on experience, location, and employer.

What does a client service associate do?

A client service associate provides support to clients by addressing inquiries, resolving issues, and managing account information. They often communicate via phone, email, or in person, and use customer relationship management (CRM) tools to ensure client satisfaction and accurate record-keeping.

What are the key skills and qualifications needed to thrive as a Client Service Associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

What is the role of a client associate?

A client service associate is responsible for supporting client relationships by handling inquiries, processing transactions, and providing account information. They often work in financial or customer service environments, utilizing communication skills and familiarity with client management tools to ensure client satisfaction.

How does a Client Service Associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What jobs pay 4000 a week without a degree?

A Client Service Associate typically earns less than $4,000 weekly, but high-paying roles that can reach this level without a degree include sales positions such as real estate brokers, certain insurance agents, and commission-based financial advisors. These jobs often require strong communication skills, sales experience, and industry-specific licenses or certifications rather than formal degrees.

Is a CSA job stressful?

A Client Service Associate (CSA) role can be stressful due to handling client inquiries, managing multiple tasks, and meeting deadlines. Strong communication skills and the ability to stay organized help manage workload and reduce stress levels in this position.

What are Client Service Associates?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.
What cities near Portland, CT are hiring for Client Service Associate jobs? Cities near Portland, CT with the most Client Service Associate job openings:
Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Portland, CT as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,095 per year, or $17.4 per hour.
Client Service Representative (CSR)

Client Service Representative (CSR)

Mill Pond Veterinary Hospital

Branford, CT • On-site

$19 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Client Service Representative (CSR)
Mill Pond Veterinary Hospital

Mill Pond Veterinary Hospital is seeking a friendly, customer service–driven individual to join our team! Our mission is to provide exceptional veterinary care to our community while supporting pets and their families with compassion and dedication.

We carefully select team members who demonstrate empathy, strong communication skills, and a genuine passion for animal care. We pride ourselves on fostering a supportive, educational, and positive environment for our staff, clients, and patients.

Position Overview:
The Client Service Representative (CSR) plays a vital role in creating an outstanding client experience. As the first and last point of contact, this position sets the tone for each visit by providing a warm, professional, and welcoming atmosphere. The ideal candidate is a true “people person” who thrives in a fast-paced environment and enjoys building relationships with clients and their pets.

CSRs must be able to multitask efficiently, remain calm under pressure, and communicate clearly and compassionately—especially in emotional or high-stress situations. A strong understanding of hospital services and the ability to confidently relay that information to clients is essential.

Preferred Qualifications:

  • Previous experience in a veterinary or medical setting is a plus

Key Responsibilities:

  • Greet clients and pets warmly, creating a positive first impression
  • Answer multi-line phones promptly and professionally
  • Schedule appointments in accordance with hospital guidelines
  • Maintain accurate client and patient records in the system
  • Communicate clearly with clients regarding services, products, and care recommendations
  • Prepare estimates, treatment plans, consent forms, and invoices
  • Process payments, including cash, credit cards, and checks
  • Verify and dispense prescriptions, including diets and preventatives, with proper instructions
  • Weigh pets and record accurate data in medical records
  • Assist in maintaining a clean, organized reception area
  • Handle client concerns with empathy and professionalism
  • Recognize urgent situations and alert medical staff as needed
  • Support overall hospital operations and workflow

Skills & Attributes:

  • Compassion for animals and their owners
  • Positive, team-oriented attitude
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Ability to work efficiently in a fast-paced environment
  • Comfort with computer systems and veterinary software
  • Professionalism, patience, and emotional intelligence

Benefits & Perks

  • Competitive compensation based on experience
  • Health, dental, and vision insurance
  • Mental health support with 24/7 access
  • Generous PTO, paid parental leave, and holiday pay
  • Annual scrub allowance
  • Free RACE-approved CE platform (including VA and tech-specific content)
  • 401(k) with employer match
  • Incentive programs recognizing team contributions to great care
  • Personal pet care discounts at all CVP locations + pet insurance discounts
  • Internal mobility and advancement opportunities across the CVP network


At Mill Pond Veterinary Hospital, the CSR role is essential to delivering exceptional care and service. If you are passionate about helping people and their pets while working in a collaborative and supportive environment, we encourage you to apply!

CVP does not discriminate in hiring or employment on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable law.