Client Service Associate
$14.75 - $20.25/hr
POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular ...
$14.75 - $20.25/hr
POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular ...
$14.75 - $20.25/hr
POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular ...
Hartford, CT · On-site
$14.75 - $20.25/hr
... Client Success Associates and their functional area counterparts across operations and technology. Duties & Responsibilities * Provides excellent customer service to all clients, as measured by ...
Hartford, CT · On-site
$14.75 - $20.25/hr
... Client Success Associates and their functional area counterparts across operations and technology. Duties & Responsibilities * Provides excellent customer service to all clients, as measured by ...
Hartford, CT · On-site
$14.75 - $20.25/hr
Client Service & Ticket Resolution * Serve as the day-to-day point of contact for assigned clients; respond to inbound and outbound inquiries professionally, in a service-oriented manner, and in ...
New
Hartford, CT · On-site
$14.75 - $20.25/hr
Client Service & Ticket Resolution * Serve as the day-to-day point of contact for assigned clients; respond to inbound and outbound inquiries professionally, in a service-oriented manner, and in ...
New
Springfield, MA · On-site
We are looking for a Client Service Associate to: keep management systems up-to-date with client information educate clients on account services and capabilities help with the preparation of reports ...
Springfield, MA · On-site
We are looking for a Client Service Associate to: keep management systems up-to-date with client information educate clients on account services and capabilities help with the preparation of reports ...
Bloomfield, CT · On-site
$18 - $22/hr
Dental insurance * Health insurance * Paid time off Client Service Position. Responsibilities may include, but will not be limited to: Communicating with customers throughout the sales process ...
Quick apply
Bloomfield, CT · On-site
$18 - $22/hr
Dental insurance * Health insurance * Paid time off Client Service Position. Responsibilities may include, but will not be limited to: Communicating with customers throughout the sales process ...
Bloomfield, CT · On-site
$16 - $21.75/hr
Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Client Service Position. Responsibilities may include, but will not be limited to: Communicating with customers ...
Bloomfield, CT · On-site
$16 - $21.75/hr
Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Client Service Position. Responsibilities may include, but will not be limited to: Communicating with customers ...
Hartford, CT · On-site
$42K - $64K/yr
Client Service Delivery Associate III Position Summary The Client Service Delivery Associate III supports Guardian's mission by delivering exceptional, customer-focused service across phone, email ...
Hartford, CT · On-site
$42K - $64K/yr
Client Service Delivery Associate III Position Summary The Client Service Delivery Associate III supports Guardian's mission by delivering exceptional, customer-focused service across phone, email ...
Hartford, CT · On-site
$71K - $80K/yr
The Client Service Manager will collaborate closely with sales, record-keeping and operations associates, and will be required to participate in sales final presentations as needed. This role has ...
Hartford, CT · On-site
$71K - $80K/yr
The Client Service Manager will collaborate closely with sales, record-keeping and operations associates, and will be required to participate in sales final presentations as needed. This role has ...
Madison, CT · On-site
$16 - $21/hr
Wealth Management Group Client Service Representative Active member of the Wealth Management Group responsible for delivering high-quality client service and operational support. Manages account ...
Madison, CT · On-site
$16 - $21/hr
Wealth Management Group Client Service Representative Active member of the Wealth Management Group responsible for delivering high-quality client service and operational support. Manages account ...
Hartford, CT · On-site
$71K - $80K/yr
The Client Service Manager will collaborate closely with sales, record-keeping and operations associates, and will be required to participate in sales final presentations as needed. This role has ...
Hartford, CT · On-site
$71K - $80K/yr
The Client Service Manager will collaborate closely with sales, record-keeping and operations associates, and will be required to participate in sales final presentations as needed. This role has ...
Madison, CT · On-site
$52K - $65K/yr
Manage day-to-day client service requests, ensuring accurate and efficient resolution of all account-related matters * Coordinate and execute client money movement requests, including wires, journals ...
Quick apply
Madison, CT · On-site
$52K - $65K/yr
Manage day-to-day client service requests, ensuring accurate and efficient resolution of all account-related matters * Coordinate and execute client money movement requests, including wires, journals ...
Cheshire, CT · On-site
$18.25 - $23.75/hr
We are seeking a professional and detail-oriented Client Services Coordinator to serve as the first ... Associate degree in Business Administration or a related field preferred. * Experience in a ...
Cheshire, CT · On-site
$18.25 - $23.75/hr
We are seeking a professional and detail-oriented Client Services Coordinator to serve as the first ... Associate degree in Business Administration or a related field preferred. * Experience in a ...
Cheshire, CT · On-site
$18.25 - $23.75/hr
We are seeking a professional and detail-oriented Client Services Coordinator to serve as the first ... Associate degree in Business Administration or a related field preferred. * Experience in a ...
Cheshire, CT · On-site
$18.25 - $23.75/hr
We are seeking a professional and detail-oriented Client Services Coordinator to serve as the first ... Associate degree in Business Administration or a related field preferred. * Experience in a ...
Manchester, CT · On-site
$17 - $19/hr
Description Veterinary Client Service Representative Manchester Veterinary Clinic Manchester, CT Full-Time Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive ...
Manchester, CT · On-site
$17 - $19/hr
Description Veterinary Client Service Representative Manchester Veterinary Clinic Manchester, CT Full-Time Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive ...
Description Veterinary Client Service Representative Manchester Veterinary Clinic Manchester, CT Full -Time Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive ...
Quick apply
Description Veterinary Client Service Representative Manchester Veterinary Clinic Manchester, CT Full -Time Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive ...
Manchester, CT · On-site
$16.25 - $22.25/hr
Description Veterinary Client Service Representative Manchester Veterinary Clinic Manchester, CT Full -Time Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive ...
Manchester, CT · On-site
$16.25 - $22.25/hr
Description Veterinary Client Service Representative Manchester Veterinary Clinic Manchester, CT Full -Time Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive ...
Hartford, CT · Remote
$40K - $85K/yr
Position Overview This role supports a growing financial services organization by delivering structured financial education and guiding individuals through a standardized engagement process. The ...
Hartford, CT · Remote
$40K - $85K/yr
Position Overview This role supports a growing financial services organization by delivering structured financial education and guiding individuals through a standardized engagement process. The ...
Hartford, CT · On-site +1
$40K - $85K/yr
Position Overview This role supports a growing financial services organization by delivering structured financial education and guiding individuals through a standardized engagement process. The ...
Hartford, CT · On-site +1
$40K - $85K/yr
Position Overview This role supports a growing financial services organization by delivering structured financial education and guiding individuals through a standardized engagement process. The ...
We will rely on your leadership skills to help guide our Client Service Associates and create a learning environment. You apply your business insight and strong dedication to service to create depth ...
We will rely on your leadership skills to help guide our Client Service Associates and create a learning environment. You apply your business insight and strong dedication to service to create depth ...
Hartford, CT · On-site
$90K - $110K/yr
Ability to provide superior customer service to the client and the sureties * Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines
Hartford, CT · On-site
$90K - $110K/yr
Ability to provide superior customer service to the client and the sureties * Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines
$9.43 - $11.22
3% of jobs
$11.22 - $13
8% of jobs
$13 - $14.79
12% of jobs
$14.90 is the 25th percentile. Wages below this are outliers.
$14.79 - $16.57
28% of jobs
$16.57 - $18.36
15% of jobs
$19.83 is the 75th percentile. Wages above this are outliers.
$18.36 - $20.14
11% of jobs
$20.14 - $21.93
8% of jobs
$21.93 - $23.71
5% of jobs
$23.71 - $25.50
4% of jobs
$25.50 - $27.28
3% of jobs
$27.28 - $29.07
2% of jobs
$9
$18
$29
| Aspect | Client Service Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer relevant certifications | High school diploma or equivalent; technical certifications optional |
| Work Environment | Financial institutions, banks, investment firms | Retail, tech companies, service centers |
| Employer & Industry Usage | Financial services, banking, wealth management | Retail, e-commerce, tech support |
| Common Search & Comparison Intent | Understanding roles in finance and client interaction | Customer service roles in various industries |
The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

$14.75 - $20.25/hr
Full-time
Posted 18 days ago
Job Description
POSITION SUMMARY
Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs.
DUTIES and RESPONSIBILITIES:
CLIENT SUPPORT
Provide service coverage for a FA/PWA/team including:
Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships
Executing money movement transactions at the request of the client and/or FA/PWA
Answering general non-investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit)
Enter profile information or pre-fill account documentation on client accounts and/or documents in a clerical capacity at the direction of the client and/or FA/PWA
Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization)
Supporting the FAs/PWAs/teams' marketing strategy (e.g., website maintenance)
Assist FAs/PWAs/teams in delivering against their business plan and client service model
Remaining current on all policies, procedures and new platforms
Participating in firm initiatives (e.g., training or education programs) , special projects and/or other duties directed by local management
ADMINISTRATIVE SUPPORT:
Answering inbound phone calls or making outbound calls (e.g., scheduling follow-up calls with FAs/PWAs/teams as needed)
Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials)
Maintaining travel itineraries, preparing expense reports and managing the reimbursement process
Assisting with general in-office support functions such as copying, filing and scanning documentation
Preparing and submitting expense reports for processing at the direction of the FA/PWA
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
High School Diploma/Equivalency
College degree preferred
Industry experience is a plus
Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
Knowledge/Skills
Detail orientated with superior organizational skills and ability to prioritize
Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint)
Exceptional writing, interpersonal and client service skills
Strong time management skills
Team player with the ability to collaborate with others
Ability to work in a fast-paced, evolving environment
Adaptable and ability to multi-task
Goal oriented, self-motivated and results driven
Reports to:
Business Service Officer
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.
Sourced by ZipRecruiter
Non-profits
51 - 200 Employees
Denver, CO, US
1872