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Client Service Associate Jobs in Madison, WI (NOW HIRING)

Fleetworthy Solutions

Be Seen First

Client Service Representative

Madison, WI · On-site

$19 - $21/hr

... services. Works with the appropriate team members and management on effective resolutions. * Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as ...

Fleetworthy

Client Service Representative

Madison, WI

$16 - $22/hr

... services. Works with the appropriate team members and management on effective resolutions. * Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as ...

Fleetworthy

Client Service Representative

Madison, WI · On-site

$16 - $22/hr

... services. Works with the appropriate team members and management on effective resolutions. * Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as ...

Fleetworthy

Client Service Representative

Madison, WI · On-site

$16 - $22/hr

... services. Works with the appropriate team members and management on effective resolutions. * Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as ...

Jaeckle Distributors

Customer Service Associate

Madison, WI · On-site

$14.50 - $20.25/hr

Customer Service Associate NOW is the right time to join our team!!! Do you want to apply your customer service expertise and learn about new products in a company where our customer service ...

Hertz

Customer Service Associate

Madison, WI · On-site

$18/hr

Customer Service Associate The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to ...

Jaeckle Distributors

Customer Service Associate

Madison, WI · On-site

$14.50 - $20/hr

Jaeckle Distributors has a great opportunity for an experienced and team oriented Customer Service Associate. The position is located at our progressive company headquarters in Madison, WI In total ...

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Client Service Associate information

See Madison, WI salary details

$8

$17

$27

How much do client service associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for client service associate in Madison, WI is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.38 per hour, depending on experience, location, and employer.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How much do client service associates make?

The average salary for a client service associate typically ranges from $40,000 to $55,000 annually, depending on experience, location, and the industry. Entry-level roles may start lower, while experienced associates or those with specialized skills can earn higher wages, often supplemented with bonuses or benefits.

What are the most commonly searched types of Client Service jobs in Madison, WI?

The most popular types of Client Service jobs in Madison, WI are:

What cities near Madison, WI are hiring for Client Service Associate jobs?

Cities near Madison, WI with the most Client Service Associate job openings:

Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,924 per year, or $17.3 per hour.

Client Service Representative

Fleetworthy Solutions

Madison, WI • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

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Job description

Under general supervision, provide excellent service to the organization's customers by staying on top of compliance standards and regulations and keeping carriers up to date and compliant through daily data validation, quality control, addressing and resolving inquires, and problem solving to reach the best possible outcome keeping both customer satisfaction and organization in mind. 

Job Duties

  • Responds in a timely manner to all communications from assigned clients.
  • Maintains a positive and reliable relationship with their assigned clients.
  • Addresses and resolves customers inquires, problems and complaints regarding products and services. Works with the appropriate team members and management on effective resolutions. 
  • Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed regarding operating platforms. 
  • Stays apprised of regulations and internal procedures, works with team members and management to provide the optimal and accurate service possible. 
  • Maintains confidentiality on all personally identifiable information (PII) and related matters. Follows appropriate policies and communication channels to maintain privacy. 
  • Communicates and shares job knowledge to others, contributes to a positive team dynamic and inter-departmental success. 
  • Performs other duties as assigned or requested based on skill set. 
  • Maintains a consistent schedule/presence both with availability for clients and in participating in team or company activities. 

Experience

  • High School diploma with one year of customer service experience preferred. 
  • Excellent customer service, communication (verbal and written), and collaboration skills, along with being friendly, personable and results oriented. 
  • Ability to exercise independent judgement with respect to matters of significance. 
  • Must be able to multi-task and be comfortable working with a  variety of personalities including clients and co-workers. 
  • Knowledge with Microsoft Office suite including Outlook 365, Word, and Excel.
  • Ability to learn, understand and utilize the company and department systems.
  • Openness to various processes and procedures, changing regulations and fluctuating expectations depending on element of task required. 
  • Ability to sit at desk for extended periods of time, proficient typing skills, engaging with virtual screen as primary function of daily work. 

Work Location

  • In office. This is not a remote position. 

What's in it for you?

  • An amazing benefits package so you can rest assured your needs are taken care of.
  • Paid time off so you can have time to relax and experience a healthy work-life balance.
  • Monday to Friday schedule with regular hours.