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Client Representative Jobs in Raleigh, NC (NOW HIRING)

Ernest

Client Relationship Manager

Raleigh, NC · On-site

Client Relationship Manager (Outside B2B Sales) Sales Territory: Local Radius to Raleigh, NC ... We're looking for a Territory Sales Representative who thrives in the field, loves the chase, and ...

Ogan Hospitality

Client Relations Manager

Raleigh, NC · On-site

Client Relations Manager The Client Relations Manager focuses on the guest experience from start to ... The intent of this is to provide a representative and level of the types of duties and ...

IQVIA

Director, Client Services

Durham, NC · Hybrid

Job Overview The Director, Client Services directs a group of operations staff for a designated ... Comfortable representing Clinical Trial Payments to internal / external stakeholders * Advanced ...

Chghealthcare

Principal Consultant

Raleigh, NC

Represent CHG in a variety of professional settings to promote the value of the brand * Develop strategic, consultative partnerships at the client's executive level * Provide an executive presence at ...

IQVIA, Inc.

Director of Client Services

Durham, NC · On-site

$150K - $165K/yr

Director, Client Services Programs We are seeking a Director to lead a high-performing, patient ... Represent the program in governance forums, including QBRs and strategic planning sessions * Ensure ...

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Client Representative information

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$60

How much do client representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for client representative in Raleigh, NC is $25.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $33.17 per hour, depending on experience, location, and employer.

What is a client representative?

Client Representatives are professionals who act as the main point of contact between an organization and its clients. They are responsible for understanding client needs, addressing concerns, and ensuring that services or products meet client expectations. Their duties often include managing communication, providing updates, handling complaints, and facilitating solutions to maintain strong client relationships. Effective client representatives help build trust and loyalty, which can lead to long-term business success.

What are the key skills and qualifications needed to thrive as a client representative, and why are they important?

To thrive as a Client Representative, you need strong communication, problem-solving, and customer service skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Active listening, patience, and the ability to build rapport make someone stand out in this position. These skills are essential for effectively addressing client needs, maintaining satisfaction, and fostering long-term business relationships.

How do client representatives typically collaborate with internal teams to address client needs?

Client Representatives regularly work alongside sales, support, and product teams to ensure clients receive timely and effective solutions. They act as a bridge, communicating client feedback and requirements to relevant departments, and often participate in cross-functional meetings to align on client projects. This collaborative approach helps streamline service delivery, resolve issues quickly, and foster strong client relationships. Being proactive and communicative is key for success in this role.

What is the difference between Client Representative vs Customer Service Representative?

AspectClient RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes a bachelor's degree; industry-specific certificationsHigh school diploma or equivalent; minimal certifications
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, real estate, consulting firmsRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding roles involving client account management and relationship buildingAssisting customers with inquiries and issues

The main difference between a Client Representative and a Customer Service Representative lies in their focus and work environment. Client Representatives typically handle client accounts, build relationships, and work in professional settings, often requiring industry-specific knowledge. Customer Service Representatives primarily assist customers with inquiries, often in call centers or retail environments. Both roles involve communication skills, but Client Representatives usually have more specialized responsibilities related to client management.

What is an example of a client representative facing role?

A client representative facing role involves directly interacting with clients to address their needs, provide product or service information, and resolve issues. This role often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools like CRM software.

What skills do client representatives need?

Client representatives need strong communication and interpersonal skills to effectively interact with clients and understand their needs. They should also have problem-solving abilities, organizational skills, and proficiency with customer management software. Good time management and the ability to handle stressful situations are also important for success in this role.

What are popular job titles related to Client Representative jobs in Raleigh, NC?

For Client Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Client Representative jobs in Raleigh, NC look for?

The top searched job categories for Client Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Client Representative jobs?

Cities near Raleigh, NC with the most Client Representative job openings:

Client Representative jobs near you
Infographic showing various Client Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 74% Physical, 4% Hybrid, and 22% Remote job distribution, with an average salary of $54,039 per year, or $26 per hour.

Client Relationship Manager

Boutique Recruiting

Raleigh, NC • On-site, Remote

$90K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Position Title: Client Relationship Manager
The Client Relationship Manager role presents an opportunity to manage an established $4 million portfolio of clients in the Raleigh, NC area. The individual will step into an already established sales territory. The representative will focus on account management, customer relationship development, and the generation of new business opportunities. The position requires a proactive approach to maintain existing relationships while exploring avenues for expansion. Candidates should possess a strong background in packaging equipment sales and demonstrate a commitment to customer satisfaction and business growth.
Salary Range: $85,000 - $90,000 Base, $150k+ OTE
Client Relationship Manager Responsibilities:
  • Manage and retain an existing $4MM+ million book of business
  • Develop and strengthen customer relationships
  • Conduct visits to customer accounts within the designated territory
  • Generate new business growth, aiming for approximately four new accounts annually
  • Prepare pricing and quotations for clients
  • Oversee customer relationships from sale through fulfillment
  • Collaborate with sourcing, purchasing, transportation, warehouse, and customer service teams
  • Track opportunities and sales activities using CRM systems

Client Relationship Manager Requirements:
  • Reside in the Raleigh, NC area or surrounding market
  • Minimum of three years of packaging sales experience
  • Experience with packaging distributors or packaging manufacturers
  • Managed a book of business of at least $2 million
  • Stable employment history
  • Account management experience
  • Ability to manage existing customer relationships
  • Pass background and drug screening
  • Five or more years of packaging industry sales experience is preferred
  • Experience working for a packaging distributor is preferred
  • Proven success managing a large book of business of $4 million to $6 million is preferred
  • Strong account management and customer retention background is preferred
  • Experience selling industrial packaging products, including corrugated boxes, tape, stretch film, and strapping is preferred
  • Experience calling on procurement managers and purchasing professionals is preferred
  • Consultative sales approach with strong relationship-building skills is preferred
  • Experience managing pricing, margins, and contract negotiations is preferred
  • Comfortable working independently in a remote field-sales environment is preferred
  • Strong organizational skills to manage multiple customer accounts simultaneously is preferred
  • Experience coordinating with various teams, including purchasing and logistics, is preferred
  • Stable work history demonstrating long-term tenure is preferred
  • Self-motivated with an entrepreneurial mindset is preferred
  • Existing relationships within the North Carolina manufacturing or industrial market are preferred

Benefits:
  • Comprehensive medical, dental, and vision coverage for employees and eligible dependents
  • Long-term disability insurance
  • Company-provided life insurance and short-term disability
  • Employee Assistance Program (EAP) for confidential counseling and support
  • Vacation and Paid Time Off (PTO) with accrual based on hire month
  • 401(k) retirement savings plan with company match
  • Nine paid company holidays annually
  • Leaves of absence available, including Family and Medical Leave (FMLA)
  • Tuition reimbursement program
  • Ongoing training and development opportunities
  • Employee recognition programs

If you are a Client Relationship Manager looking to take the next step in your career, apply now!
#LI-IR1 #LI-CC1 #LI-TS1
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About Boutique Recruiting

Sourced by ZipRecruiter

We are a team with shared goals; mindfully placing candidates in the workforce to successfully fulfill their career ambitions while encouraging a sense of purpose and value. We have created a new kind of placement firm — one that values connection, personalization, commitment, impact, boldness and achievement. At Boutique Recruiting, our clients, candidates and employees are at the heart of our success.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

San Diego, CA, US

Year founded

2014

Social media

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