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Client Representative Jobs in Raleigh, NC (NOW HIRING)

TERRACON

Engineering Technician II

Raleigh, NC · On-site

Communicate with project manager, engineering technicians, client representative, contractor's representative and others as applicable regarding the construction site, project requirements, and ...

TERRACON

Engineering Technician III

Raleigh, NC · On-site

Communicate with project manager, engineering technicians, client representative, contractor's representative and others as applicable regarding the construction site, project requirements, and ...

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All JobsClient Representative JobsClient Representative Jobs in Raleigh, NC

Client Representative information

See Raleigh, NC salary details

$10

$25

$60

How much do client representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for client representative in Raleigh, NC is $25.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $33.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Representative, and why are they important?

To thrive as a Client Representative, you need strong communication, problem-solving, and customer service skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Active listening, patience, and the ability to build rapport make someone stand out in this position. These skills are essential for effectively addressing client needs, maintaining satisfaction, and fostering long-term business relationships.

How do Client Representatives typically collaborate with internal teams to address client needs?

Client Representatives regularly work alongside sales, support, and product teams to ensure clients receive timely and effective solutions. They act as a bridge, communicating client feedback and requirements to relevant departments, and often participate in cross-functional meetings to align on client projects. This collaborative approach helps streamline service delivery, resolve issues quickly, and foster strong client relationships. Being proactive and communicative is key for success in this role.

What is the difference between Client Representative vs Customer Service Representative?

AspectClient RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes a bachelor's degree; industry-specific certificationsHigh school diploma or equivalent; minimal certifications
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, real estate, consulting firmsRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding roles involving client account management and relationship buildingAssisting customers with inquiries and issues

The main difference between a Client Representative and a Customer Service Representative lies in their focus and work environment. Client Representatives typically handle client accounts, build relationships, and work in professional settings, often requiring industry-specific knowledge. Customer Service Representatives primarily assist customers with inquiries, often in call centers or retail environments. Both roles involve communication skills, but Client Representatives usually have more specialized responsibilities related to client management.

What are Client Representatives?

Client Representatives are professionals who act as the main point of contact between an organization and its clients. They are responsible for understanding client needs, addressing concerns, and ensuring that services or products meet client expectations. Their duties often include managing communication, providing updates, handling complaints, and facilitating solutions to maintain strong client relationships. Effective client representatives help build trust and loyalty, which can lead to long-term business success.
What are popular job titles related to Client Representative jobs in Raleigh, NC? For Client Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Client Representative jobs in Raleigh, NC look for? The top searched job categories for Client Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Client Representative jobs? Cities near Raleigh, NC with the most Client Representative job openings:
Client Representative jobs near you
Infographic showing various Client Representative job openings in Raleigh, NC as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $54,039 per year, or $26 per hour.

Construction Client Manager - Raleigh, NC

Valor Environmental, SE, LLC

Raleigh, NC

$50K - $55K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Description

Full-Time Client Manager

Valor Environmental is seeking a dynamic and talented Full-Time Construction Client Manager to join our team! Our client-focused firm has a strong culture rooted in trust, integrity, professionalism and excellence. We are committed to providing clients with cutting-edge consultation and innovative environmental, safety, quality assurance, and energy solutions that improve lives.


Valor Environmental is the largest full-service environmental services company in the United States. Valor's services include erosion control, land services, street sweeping, and site maintenance nationwide. Valor provides cost-effective and need-based solutions to residential, commercial, and government clients across 20 major U.S. markets. Led by industry veterans, Valor Environmental supports clients' compliance with both external and internal standards from the first phase of a new development to the last quality control inspection.


Job Responsibilities

1. Primary client contact for all services in the market, but not limited to Erosion Control, BMP installation, Maintenance Services, Sweeping, Land Services, etc.

2. Grow the business with both new clients and additional services to existing clients.

3. Obtain new and updated information from client's Divisional management, related to current and upcoming construction projects.

4. Keep a close working relationship with the National Client Relationship Manager so you can ensure new projects are entered correctly.

5. Input request forms into Valor Environmental admin site to start new projects or amend existing project information.

6. Client Manager sells new business and is not "funneling" Valor Environmental leads to anyone else. It is their role to develop and sell.

7. Maintain existing client relationships through regular face to face meetings, phone calls and emails.

8. Communicate new project and current project updates to accompanying regional managers to ensure field accuracy.

9. Proactively assess, clarify, and validate client needs on an ongoing basis.

10. Continually check the area you support for any upcoming new projects or new clients to reach out to so you can stay in front of new business opportunities.

11. Comprehensive knowledge of clients and all services provided.

12. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

13. Know pricing for market and have ability to craft proposals.

14. Meet minimum sales goals and activity targets as outlined in the monthly expectations sheet for Client Managers.

15. May be compensated on services sold for other partner companies but not asked to account manage those services


Requirements

1. B. S. or B. A degree or equivalent experience

2. Minimum 1 year of customer service or sales experience, 3+ years preferred

3. Basic Computer Knowledge

4. Excellent Communication skills (written and verbal)

5. Construction/field experience is a plus


Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Have full range of mobility in upper and lower body. Be able to reach overhead. Be able to work in various positions, including, but not limited to, walking, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time. Be able to lift, pull and push materials and equipment to complete assigned job tasks. Be able to lift up to 30 pounds of weight occasionally throughout assigned workday.

Incentives:

Medical, Dental, and Vision Insurance

Life Insurance, Disability Insurance, and Accident Insurance

Paid Holidays

Paid Time Off

401k with great company match

Bi-Weekly pay

Year-Round work

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