Client Relationship Associate Jobs in Springfield, MA

We Are:

Accenture Security is one of the fastest growing areas of our business, and our global Cyber Investigation and Forensic Response (CIFR) practice is at the heart of how we help clients prepare for, respond to, and recover from the most consequential cyber incidents. We deliver around-the-clock incident response services to our expanding portfolio of enterprise customers across the globe, providing expertise to multinational clients and shaping thought leadership inside and outside the firm.

You Are:

Client Relationship & Sales Support Specialist to support the revenue pipeline, lead individual sales cycles and support opportunities from Stage 0 until closed and then continue to build client and client team relationships after the close. Liaise between client, sales, and delivery teams; manage pipeline cadence, proposal development, opportunity tracking, stakeholder communication, and CRM hygiene. Drive client success operations: onboarding coordination, QBR preparation, account health monitoring, renewal/expansion pipeline, reporting, and continuous relationship improvement.

The Work:

• Build trusted client relationships that transform how clients experience cybersecurity response partnership and long-term risk management

• Design, set up, and refine the sales cycle process and post-close engagement model, ensuring every stage from Stage 0 through renewal runs seamlessly

• Work with internal sales, delivery, and technical teams - as well as client stakeholders - to create standout client experiences

• Develop strong relationships across internal client teams and clients and earn the trust of key decision makers, technical leads, and executive sponsors

• Pitch in on broader sales efforts when needed - supporting proposals, pursuits, and pipeline development across the team

• Continue to grow your knowledge of the cybersecurity landscape, client industry dynamics, and consultative sales best practices

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here's What You Need:

• Must have at least 3 years of experience in sales & strong communications skills and executive presence.

• Must have at least 3 years of experience in the Cybersecurity field.

• Must be highly organized with at least 3 years of strong project management experience

• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)

Bonus Points If:

• You have external client-facing consulting experience

• Dashboard, metrics and reporting skills

• A strong ability to navigate Accenture Corporate SoPs

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 09/30/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Annual Salary Range

California $70,350 to $154,800

Cleveland $59,100 to $123,800

Colorado $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maine $54,400 to $113,900

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Virginia $59,100 to $142,400

Washington $80,200 to $142,400

Requesting an Accommodation

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Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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