ZipRecruiter

Log In

1

Client Relationship Associate Jobs in Springfield, MA

Keybank

Healthcare Relationship Associate

Glastonbury, CT · Hybrid

$71K - $125K/yr

Location: 2510 Main Street, Glastonbury Connecticut Job Summary The Relationship Associate is responsible for managing healthcare partnerships, handling administrative functions, maintaining partner ...

KeyBank

Healthcare Relationship Associate

Glastonbury, CT · On-site

$71K - $125K/yr

Location: 2510 Main Street, Glastonbury Connecticut Job Summary The Relationship Associate is responsible for managing healthcare partnerships, handling administrative functions, maintaining partner ...

Ameriprise Financial

Client Service Associate

Springfield, MA · On-site

$14.50 - $20/hr

The Client Service Associate (CSA) is an integral part of advisor and branch support; responsible for using the client relationship model and turnkey tools. Activities may include but are not limited ...

Ameriprise Financial

Client Service Associate

Springfield, MA · On-site

$14.50 - $20/hr

The Client Service Associate (CSA) is an integral part of advisor and branch support; responsible for using the client relationship model and turnkey tools. Activities may include but are not limited ...

LifeWorks, Inc.

Client Service Manager

Hartford, CT · On-site

$71K - $80K/yr

... associates, and will be required to participate in sales final presentations as needed. This role has overall responsibility for client relationships; record-keeping operations handles the day-to-day ...

Lifeworks

Client Service Manager

Hartford, CT · On-site

$71K - $80K/yr

... associates, and will be required to participate in sales final presentations as needed. This role has overall responsibility for client relationships; record-keeping operations handles the day-to-day ...

next page

Showing results 1-20

All JobsClient Relationship Associate JobsClient Relationship Associate Jobs in Springfield, MA

Client Relationship Associate information

See Springfield, MA salary details

$24.9K

$46.9K

$66.8K

How much do client relationship associate jobs pay per year?

As of Jul 26, 2026, the average yearly pay for client relationship associate in Springfield, MA is $46,924.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $49,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Relationship Associate, and why are they important?

To thrive as a Client Relationship Associate, you need strong interpersonal skills, a customer service mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is often required. Outstanding communication, problem-solving abilities, and attention to detail help you build trust and effectively address client needs. These skills are vital for maintaining client satisfaction, ensuring retention, and supporting business growth.

How does a Client Relationship Associate typically collaborate with other departments to ensure client satisfaction?

Client Relationship Associates frequently work with teams such as sales, account management, and customer support to deliver a seamless client experience. They often act as the main point of contact for clients, relaying feedback and requests to appropriate internal teams. This requires clear communication, prompt follow-up, and a proactive approach to resolving any issues. Building strong internal relationships helps them advocate effectively for client needs and ensures that clients receive timely, accurate information.

What does a client relations associate do?

A client relations associate manages communication and builds relationships with clients to ensure satisfaction and retention. They handle inquiries, resolve issues, and support account management using tools like CRM software, often working in a fast-paced environment. Strong communication and problem-solving skills are essential for this role.

Is a CSA job stressful?

A Client Relationship Associate (CSA) role can be stressful due to the need to manage client expectations, handle complaints, and meet performance targets. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially during busy periods or high-demand situations.

What does a customer relations associate do?

A client relationship associate manages interactions with clients to ensure satisfaction and foster long-term relationships. They handle inquiries, resolve issues, and communicate company services, often using CRM tools and maintaining professional communication skills. Their role supports customer retention and business growth.

How much does a client relationship associate make at Bank of America?

A Client Relationship Associate at Bank of America typically earns an average salary ranging from $40,000 to $55,000 annually, depending on experience and location. Compensation may also include bonuses and benefits, and the role often requires strong communication and customer service skills.

What does a Client Relationship Associate do?

A Client Relationship Associate is responsible for building and maintaining positive relationships with clients on behalf of a company. They serve as a key point of contact, addressing client inquiries, resolving issues, and ensuring a high level of customer satisfaction. Their role often involves coordinating with internal teams to meet client needs, providing updates, and identifying opportunities to strengthen client relationships. Effective communication, problem-solving skills, and a customer-focused mindset are essential for success in this position.
What are the most commonly searched types of Client Relationship jobs in Springfield, MA? The most popular types of Client Relationship jobs in Springfield, MA are:
What job categories do people searching Client Relationship Associate jobs in Springfield, MA look for? The top searched job categories for Client Relationship Associate jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Client Relationship Associate jobs? Cities near Springfield, MA with the most Client Relationship Associate job openings:
Client Relationship Associate jobs near you
Healthcare Relationship Associate

Healthcare Relationship Associate

Keybank

Glastonbury, CT • Hybrid

$71K - $125K/yr

Full-time

Posted 18 days ago

KeyBank rating

8.4

Company rating: 8.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

40th of 170 rated banks

Job description

Location:

2510 Main Street, Glastonbury Connecticut

Job Summary
The Relationship Associate is responsible for managing healthcare partnerships, handling administrative functions, maintaining partner records, coordinating communications, and assisting with partner engagement activities. Responsible for existing product adoption and expansion and leveraging marketing initiative to build partner engagement.
Essential Functions

  • Assist in partner onboarding and documentation
  • Maintain partner databases and update records accurately
  • Coordinate meetings, calls, and events with healthcare partners
  • Prepare and distribute communications, including newsletters and program updates
  • Assist in the creation of presentations and reports
  • Support the execution of partner engagement and outreach initiatives
  • Conduct basic research on partner organizations and industry trends
  • Performs other duties as assigned; duties, responsibilities and/or activities may change, or new ones may be assigned at any time with or without notice
  • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.


Education

  • Bachelor's degree in healthcare administration, business, or related field or equivalent experience (preferred)


Work Experience

  • A minimum of 1 year experience in healthcare, sales or customer-facing roles (required)


Skills

  • Prioritizing the needs, behaviors, and feedback of customers to guide product decisions and deliver exceptional user experiences.
  • An understanding of banking operations, financial principles, and market dynamics to make informed product decisions.
  • Written and verbal skills; ability to organize information in a clear, consistent format; ability to articulate a clear, well-thought-out message and formal delivery; skills in creating PowerPoint presentations.
  • Effectively setting priorities, managing timelines, and coordinating resources to execute business initiatives.


Physical Demands

    • General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.


    Travel

    • Occasional travel to include overnight stay.

    COMPENSATION AND BENEFITS

    This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

    Please click here for a list of benefits for which this position is eligible.

    Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

    Job Posting Expiration Date: 07/24/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

    Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

    #LI-Hybrid

    What KeyBank employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    KeyBank logo

    About KeyBank

    Sourced by ZipRecruiter

    Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

    Industry

    Banking and credit intermediation

    Company size

    10,000+ Employees

    Headquarters location

    Cleveland, OH, US

    Year founded

    1849

    View All KeyBank Jobs

    Apply