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Client Relationship Assistant Jobs in Decatur, GA

Alera Group, Inc.

Client Service Specialist

Atlanta, GA · On-site

$23 - $35.90/hr

Deliver responsive, high-quality service while building strong client relationships * Assist with open enrollment activities and employee communications Operational & Compliance Excellence * Maintain ...

New

defi SOLUTIONS

Senior Client Executive

Atlanta, GA · On-site

$100K - $150K/yr

Client Relationship: * Establish and maintain effective relationships with key senior executive and operational decision makers by proactively meeting on-site with clients. Understand the politics of ...

Intertek

National Client Manager

Kennesaw, GA

Serve as the primary relationship manager for clients in the retail, hospitality, and healthcare ... Advise and assist with in the development of quality marketing materials * Perform other duties as ...

defi AUTO LLC

Senior Client Executive

Atlanta, GA · On-site

$100K - $150K/yr

Client Relationship: * Establish and maintain effective relationships with key senior executive and operational decision makers by proactively meeting on-site with clients. Understand the politics of ...

Alera Group

Client Service Specialist

Atlanta, GA · On-site +1

$23 - $35.90/hr

Deliver responsive, high-quality service while building strong client relationships * Assist with open enrollment activities and employee communications Operational & Compliance Excellence * Maintain ...

New

Cna

AVP, Claims Client Services

Atlanta, GA · On-site

Leads a national team of client-facing professionals who serve as trusted advisors to customers ... for CNA Claims and a critical contributor to market relationships, business development, and ...

Bank of America

Relationship Banker

Smyrna, GA · On-site

$18 - $23.75/hr

This job is responsible for engaging clients in the lobby to educate and assist with conducting ... Drives the client experience * Manages cash responsibilities Required Qualifications: * Is an ...

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Client Relationship Assistant information

See Decatur, GA salary details

$28.3K

$56K

$95.7K

How much do client relationship assistant jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client relationship assistant in Decatur, GA is $56,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $63,500.00 per year, depending on experience, location, and employer.

What is a client relationship assistant?

Client Relationship Assistants are professionals who support account managers or client service teams by maintaining strong relationships with clients. They handle daily communications, help resolve client concerns, coordinate meetings, and ensure client needs are met efficiently. Their role is essential in fostering client satisfaction and loyalty, which often leads to repeat business and positive referrals. They may also assist with administrative tasks, updating records, and preparing reports to help the team deliver excellent service.

What are the key skills and qualifications needed to thrive as a client relationship assistant, and why are they important?

To thrive as a Client Relationship Assistant, you need strong communication skills, attention to detail, and a background in business or customer service, often supported by a relevant diploma or degree. Familiarity with CRM software, office productivity tools, and sometimes experience with data entry systems are typically required. Exceptional interpersonal skills, problem-solving abilities, and a proactive attitude help you build rapport and address client needs effectively. These skills ensure positive client experiences, efficient issue resolution, and ongoing business growth through strong client relationships.

How does a client relationship assistant typically collaborate with account managers and other departments?

Client Relationship Assistants play a crucial role in supporting account managers by handling routine client communications, scheduling meetings, and ensuring client needs are promptly addressed. They often act as a bridge between clients and various internal teams such as sales, marketing, and customer support, helping to coordinate responses and deliverables. This collaborative approach ensures that clients receive consistent and timely service, while also allowing the assistant to gain exposure to different aspects of the business, which can be valuable for career growth.
What are the most commonly searched types of Client Relationship jobs in Decatur, GA? The most popular types of Client Relationship jobs in Decatur, GA are:
What are popular job titles related to Client Relationship Assistant jobs in Decatur, GA? For Client Relationship Assistant jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Client Relationship Assistant jobs in Decatur, GA look for? The top searched job categories for Client Relationship Assistant jobs in Decatur, GA are:
Client Relationship Assistant jobs near you

Client Service Specialist

Alera Group, Inc.

Atlanta, GA • On-site

$23 - $35.90/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Alera Group rating

8.0

Company rating: 8.0 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

163rd of 301 rated insurance

Job description

OVERVIEW
Client Service Specialist - Employee Benefits
Hybrid
At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We're seeking a Client Service Specialist who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees.
About Alera Group
Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You'll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.
Why Alera Group
  • Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
  • Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
  • Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way
RESPONSIBILITIES
What You'll Do / Your Impact
Client Partnership & Service Excellence
  • Serve as a primary resource for employee benefit questions, claims issues, eligibility concerns, billing inquiries, and benefit administration support
  • Deliver responsive, high-quality service while building strong client relationships
  • Assist with open enrollment activities and employee communications
Operational & Compliance Excellence
  • Maintain accurate records and documentation within agency management and benefits administration systems
  • Support client implementations, renewals, billing reconciliations, and ongoing service requests
  • Ensure data accuracy and timely completion of administrative processes
Growth & Retention
  • Contribute to positive client experiences that support retention and long-term partnerships
  • Collaborate with internal teams to identify service improvements and drive operational efficiency
  • Support special projects and initiatives that enhance overall client success
QUALIFICATIONS
What You Bring
Required
  • High school diploma
  • Ability to obtain a Life & Health License within six months of employment
  • Strong customer service, communication, and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with Microsoft Office Suite
Preferred
  • Bachelor's degree
  • Bilingual in Spanish and English
  • Experience supporting employee benefits, insurance, or client service functions
  • Experience with benefits administration or agency management systems
Core Competencies
  • Client-first mindset
  • Attention to detail
  • Accountability and follow-through
  • Collaboration and relationship building
  • Problem-solving and sound judgment
  • Adaptability and initiative
ADDITIONAL INFORMATION
Compensation:
Hourly range: $23.00 - $35.90 per hour
Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:
This role is Hybrid
Professional Development - Alera Group Academy
At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
You'll have access to:
  • Role-specific learning paths
  • Leadership development programs
  • Technical and compliance training
  • Industry certifications and continuing education support
  • Peer learning and knowledge-sharing communities
Whether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow.
Licensure & Certifications (If Applicable)
This position may require:
  • Active [State Life & Health License / Property & Casualty License / Series 6/7/65/66 / etc.]
  • Ability to obtain required licensure within [X] months of hire
  • Ongoing continuing education to maintain active status

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
#LI-WZ1
#LI-In-Office, #LI-Hybrid,#LI-Remote, #Nationwide
Location Type
Hybrid - 2 or less days in office

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