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Client Relationship Assistant Jobs in Decatur, GA

Intertek

National Client Manager

Kennesaw, GA

Serve as the primary relationship manager for clients in the retail, hospitality, and healthcare ... Advise and assist with in the development of quality marketing materials * Perform other duties as ...

defi SOLUTIONS

Senior Client Executive

Atlanta, GA · On-site

$100K - $150K/yr

Client Relationship: * Establish and maintain effective relationships with key senior executive and operational decision makers by proactively meeting on-site with clients. Understand the politics of ...

defi AUTO LLC

Senior Client Executive

Atlanta, GA · On-site

$100K - $150K/yr

Client Relationship: * Establish and maintain effective relationships with key senior executive and operational decision makers by proactively meeting on-site with clients. Understand the politics of ...

Ameriprise Financial

Client Service Associate

Atlanta, GA

$14 - $19.25/hr

Support onboarding of new clients through coordination, documentation, and follow-up. * Assist with ... Provide client relationship support through interacting directly with clients, responding to client ...

Ameriprise Financial

Client Service Associate

Atlanta, GA · On-site

$14 - $19.25/hr

Support onboarding of new clients through coordination, documentation, and follow-up. * Assist with ... Provide client relationship support through interacting directly with clients, responding to client ...

Balentine

Associate Relationship Manager

Atlanta, GA · On-site

Associate Relationship Manager Balentine is seeking an Associate Relationship Manager (ARM) who ... with client goals. * Assist in developing estate plan recommendations. * Utilize Riskalyze with ...

Bank of America

Relationship Banker

Smyrna, GA

$18 - $23.75/hr

This job is responsible for engaging clients in the lobby to educate and assist with conducting ... Drives the client experience * Manages cash responsibilities Required Qualifications: * Is an ...

Brown & Brown, Inc.

Client Executive

Sandy Springs, GA · On-site

$75.90K - $103.30K/yr

The Client Executive is responsible for developing strong relationships with clients and holding a ... Develop and maintain relationships with clients and assist in new business prospecting. * Keep ...

Brown & Brown Insurance

Client Executive

Sandy Springs, GA

$75.90K - $103.30K/yr

The Client Executive is responsible for developing strong relationships with clients and holding a ... Develop and maintain relationships with clients and assist in new business prospecting. * Keep ...

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$28.3K

$56K

$95.7K

How much do client relationship assistant jobs pay per year?

As of May 31, 2026, the average yearly pay for client relationship assistant in Decatur, GA is $56,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $63,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Relationship Assistant, and why are they important?

To thrive as a Client Relationship Assistant, you need strong communication skills, attention to detail, and a background in business or customer service, often supported by a relevant diploma or degree. Familiarity with CRM software, office productivity tools, and sometimes experience with data entry systems are typically required. Exceptional interpersonal skills, problem-solving abilities, and a proactive attitude help you build rapport and address client needs effectively. These skills ensure positive client experiences, efficient issue resolution, and ongoing business growth through strong client relationships.

How does a Client Relationship Assistant typically collaborate with account managers and other departments?

Client Relationship Assistants play a crucial role in supporting account managers by handling routine client communications, scheduling meetings, and ensuring client needs are promptly addressed. They often act as a bridge between clients and various internal teams such as sales, marketing, and customer support, helping to coordinate responses and deliverables. This collaborative approach ensures that clients receive consistent and timely service, while also allowing the assistant to gain exposure to different aspects of the business, which can be valuable for career growth.

What are Client Relationship Assistants?

Client Relationship Assistants are professionals who support account managers or client service teams by maintaining strong relationships with clients. They handle daily communications, help resolve client concerns, coordinate meetings, and ensure client needs are met efficiently. Their role is essential in fostering client satisfaction and loyalty, which often leads to repeat business and positive referrals. They may also assist with administrative tasks, updating records, and preparing reports to help the team deliver excellent service.

Is CSR an entry level job?

A Client Relationship Assistant role is often considered entry level, suitable for individuals with strong communication and customer service skills. Many positions require minimal prior experience, though some may prefer familiarity with CRM software or related tools. Advancement opportunities typically exist with experience and skill development.
What are the most commonly searched types of Client Relationship jobs in Decatur, GA? The most popular types of Client Relationship jobs in Decatur, GA are:
What job categories do people searching Client Relationship Assistant jobs in Decatur, GA look for? The top searched job categories for Client Relationship Assistant jobs in Decatur, GA are:
Client Relationship Assistant jobs near you

Director of Client Services -Sales - Branded Promotional Merchandise

BDA

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.
LOCATION:
  • This role requires candidates to live within a reasonable commuting distance of one of our BDA office locations: Woodinville, WA; Atlanta, GA; Austin, TX; Dallas, TX; Troy, MI; New York (Midtown Manhattan), NY or Indianapolis, IN.
  • The position follows a hybrid schedule of 4 days onsite and 1 day remote each week, and relocation or proximity to one of these offices is required.

Position Summary
As a key member of the Sales Leadership Team, the Director, Client Services plays a vital role in both the strategic direction and day-to-day leadership of assigned enterprise and hybrid client accounts. This role requires a dynamic leader who combines strong sales and operational acumen with the ability to drive strategic growth, mentor high-performing teams, and build trusted long-term client and internal partnerships.
You will be responsible for leading a team which may consist of National Account Director(s), National Account Manager(s), Account Manager(s) and Associate Account Manager(s), driving revenue growth across a portfolio of enterprise accounts, and ensuring consistent, high-quality delivery of branded merchandise solutions that meet client objectives and contractual commitments. This is a client-centric, results-driven position focused on delivering value through partnership, innovation, and operational excellence.
Key Responsibilities
Strategic Leadership & Planning
  • Collaborate with Sales, Program and Operational leadership to define account-specific growth strategies and align them with overall business objectives.
  • Lead strategic planning sessions with account teams to develop marketing, promotional, and brand engagement strategies for key clients.
  • Analyze financial data, sales trends, and client performance to craft strategic plans and ensure continued margin and revenue growth.
  • Represent client needs within BDA and act as a key voice in Sales Leadership discussions, contributing to broader company planning and best practices.

Client Relationship Management
  • Serve as the sales leadership point of contact for a portfolio of enterprise accounts, building long-term, trusted partnerships with clients.
  • Lead efforts to understand and address client priorities, KPIs, and brand compliance standards while proactively identifying opportunities for added value.
  • Oversee the development and execution of Quarterly/Annual Business Reviews (QBRs/ABRs) and other strategic initiatives.
  • Monitor and enhance client satisfaction using data and insights such as NPS and VOC feedback.

Team Leadership & Development
  • Manage, mentor, and develop a team of Account Managers and support staff, fostering a culture of accountability, collaboration, and continuous growth.
  • Continually ensure updated Large Account Management Plans are well- documented for clear achievable strategy goals, executed by assigned team members, followed by all internally, and are designed to meet and exceed client expectations.
  • Create client purpose, vision and business objectives which extend out from one to three years as a proactive retention strategy.
  • Conduct regular 1:1s, team meetings, performance reviews, and coaching conversations to ensure alignment with KPIs and forecast goals.
  • Support professional development, identify leadership potential, and create growth opportunities within the team.
  • Partner with HR to lead hiring, onboarding, and talent planning efforts.

Operational Execution & Sales Enablement
  • Monitor team activity to ensure Salesforce CRM compliance, accurate forecasting, pipeline health, and timely quote/order processing.
  • Oversee execution of large client projects and ensure alignment with internal resources, vendors, and compliance procedures.
  • Collaborate with internal departments including Programs, Marketing, Merchandising, Sales Ops, and Finance to support seamless service delivery.
  • Proactively forecast resource needs and potential allocations within assigned sales team and internally.
  • Manage assigned P&L, budget targets, and OPEX controls to ensure both revenue growth and margin preservation.
  • Client contract negotiation, content drafting, amendment/addendum drafting, execution management.

Cross-Functional & External Engagement
  • Actively engage with industry trends, client industries, and marketplace developments to bring fresh insights and innovation to clients.
  • Support business development efforts and assist with strategic pitches, program launches, and new client onboarding as needed.
  • Represent the voice of the client in internal forums and act as a liaison across cross-functional teams.

Qualifications
  • Bachelor's degree in Business, Marketing, Communications, or related field.
  • 10+ years of experience in enterprise sales, account management, or client services, preferably in the branded merchandise or promotional products industry.
  • 5+ years of direct team leadership and sales management experience.
  • Strong track record of strategic client relationship management and revenue growth.
  • Proficient in Salesforce or similar CRM platforms; strong Excel and PowerPoint skills.
  • Exceptional communication, presentation, and negotiation skills, especially with executive-level clients.
  • Financial acumen, including budgeting, forecasting, and margin analysis.
  • Ability to manage multiple priorities in a fast-paced, client-focused environment.
  • Willingness to travel approximately 50%.

Key Competencies
  • Strategic and critical thinking with hands-on execution capability
  • Leadership through collaboration and accountability
  • Client-first mindset with a passion for brand building
  • Analytical, data-driven decision making
  • Creative problem-solving and adaptability

We are pleased to share the base salary range for this position is $150k to $180k. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA's total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.
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BDA is more than a workplace - it's a family. For more than four decades we've promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.
BDA Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
Connect With Us! Not ready to apply? Connect with us for general consideration.
For more information:
www.bdainc.com
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Must be 18 years or older to apply.

About BDA

Sourced by ZipRecruiter

Industry

Marketing

Company size

501 - 1,000 Employees

Headquarters location

Woodinville, WA, US

Year founded

1984

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