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Client Relations Manager Jobs in Hialeah, FL (NOW HIRING)

Avenue Z

Public Relations Junior Associate

Miami, FL · On-site

$60K - $65K/yr

... Relations team. This entry-level position offers the opportunity to work with experienced ... Support account teams in managing client relationships, including preparing meeting notes and ...

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Client Relations Manager information

See Hialeah, FL salary details

$26.3K

$52K

$88.8K

How much do client relations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client relations manager in Hialeah, FL is $51,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $58,900.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

What are the most commonly searched types of Client Relations jobs in Hialeah, FL? The most popular types of Client Relations jobs in Hialeah, FL are:
What job categories do people searching Client Relations Manager jobs in Hialeah, FL look for? The top searched job categories for Client Relations Manager jobs in Hialeah, FL are:
What cities near Hialeah, FL are hiring for Client Relations Manager jobs? Cities near Hialeah, FL with the most Client Relations Manager job openings:
Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Hialeah, FL as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $51,969 per year, or $25 per hour.

Client Relations Manager

NOVO Health Services

Miami Gardens, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.
NOVO Health Services is the only "one stop shop" service provider in U.S. currently serving all healthcare-related end markets with both Healthcare Laundry Services as well as Sterilized Reusable Surgical Solutions.
We are currently looking for a Client Relations Manager (CRM), for the St. Louis area. We are looking for someone who is confident in decision making, can act quickly, and has excellent communication skills. If you are ready to make a commitment to measurable performance and continuous improvements, then we want to hear from you!
The successful candidate:
The Client Relations Manager (CRM) will be the first point of customer contact and will build and maintain business relationships with clients by providing prompt and accurate service to promote customer loyalty and protect company assets.
Essential Functions:
Management of Company Assets:
  • The CRM will assist in maintaining adequate inventory and par levels within assigned accounts and notify customer and plant if there are overages or discrepancies and adjust orders accordingly
  • The CRM will drive and support to retrieve at least 1,500 pounds of linen per quarter from outside sources such as Nursing Homes, Clinics and Competitors
  • The CRM will conduct customer site visits, linen room inventory, scrub inventory, rejects, unit rounding, customer surveys and audits as outlined and part of assigned role responsibility

Responsibilities:
  • The CRM is responsible for maintaining and holding all business in assigned accounts.
  • Ensure that CRM activity is conducted as scheduled daily, weekly, monthly and quarterly, such as linen room and scrub inventory, rejects, audits/studies
  • Participation in client meetings - monthly and quarterly business reviews, linen committee meetings and any other facility specific events
  • Ensure that all data and information is entered into ABS, Linen Master, Sales Force, One Drive and other specific spreadsheets on a timely basis - weekly/monthly
  • Conduct client education - unit rounding/in servicing, Linen Awareness Events, end user education for cost and utilization savings opportunities
  • Ability to analyze reports, create spreadsheets and PowerPoint presentations and conduct meetings to review and present information and data
  • The CRM responds appropriately and timely to client issues, needs and requests and drives the follow up and resolution process
  • CRMs will check their cell phone voicemail and respond back within 4 hours and email several times per day and respond back to clients and internal communications by the end of the day and within 24 hours. Job Description
  • Work collaboratively with Plant Management to ensure effective communication for internal items and resolution of customers issues and concerns
  • Ability and willingness to perform other duties assigned by Management
  • Typical workdays are Monday - Friday but CRM is still responsible to promptly respond to after hour and/or weekend communications as needed

Growth:
  • The CRM has the opportunity to sell additional items to existing customers and opportunity to pass along sales leads to the Sales Team. The CRM will engage the Director of Service and Business Manager on all add on sales.
  • The CRM will assist in new business installation as requested
  • The Director of Service, Business Manager and Senior VP will be notified immediately of any major issues, business at risk or competitive visits within the assigned accounts

Requirements:
  • Must be able to perform essential job functions with or without accommodations
  • Industry experience or prior customer service
  • Ability to work independently and manage time accordingly
  • Proficient skills in Microsoft office - Excel, Word, PowerPoint
  • Excellent communication skills
  • Detail oriented
  • Analytical mindset
  • Positive, outgoing attitude and customer centric approach
  • Ability to travel freely within assigned territory
  • Ability to lift 20-30 pounds, bend, and squat
  • Proper protocol and PPE requirements will be adhered to while at the client facility and within Novo plants/depots

What we can offer you as a full-time associate:
Competitive pay
Paid Holidays
Paid Time Off Program (PTO)
401(k) w/Employer Match
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Medical, Dental, and Vision Programs
Basic Life/AD&D Insurance
Long-Term Disability (LTD)
Why work for Novo Health Services?
NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.
Complete an on-line application at www.novohealthservices.com!
All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.

Apply