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Client Relations Manager Jobs in Chelsea, MA (NOW HIRING)

GMO

Client Systems Manager

Boston, MA · On-site

$80/hr

Serve as the primary technology liaison for sales, marketing, and client relations teams, managing expectations and aligning delivery priorities * Represent Client Systems in cross-functional working ...

IQVIA

Client Services Manager

Boston, MA · Remote

The Client Service Manager is an integral part of our team at Simpson Healthcare. Our Client ... Client Relations * Support project team in maintaining regular contact with clients to ensure ...

GREAT HILL CONSULTING GROUP

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Business Account Representative - Entry Level

Medford, MA · On-site

$50K - $65K/yr

This is an excellent opportunity for recent graduates, college students, and ambitious professionals looking to build a career in business development, client relations, account management, and ...

GREAT HILL CONSULTING GROUP

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Business Account Representative - Entry Level

Medford, MA · On-site

$50K - $65K/yr

This is an excellent opportunity for recent graduates, college students, and ambitious professionals looking to build a career in business development, client relations, account management, and ...

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All JobsClient Relations JobsClient Relations Manager JobsClient Relations Manager Jobs in Chelsea, MA

Client Relations Manager information

See Chelsea, MA salary details

$31.5K

$62.4K

$106.5K

How much do client relations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client relations manager in Chelsea, MA is $62,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,300.00 and $70,600.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What cities near Chelsea, MA are hiring for Client Relations Manager jobs?

Cities near Chelsea, MA with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Chelsea, MA as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,354 per year, or $30 per hour.

Client Systems Manager

GMO

Boston, MA • On-site

$80/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday

Job description

Company Profile
 
Founded in 1977, GMO is a global investment manager committed to delivering superior long-term investment performance and advice to our clients. We offer investment strategies and solutions where we believe we are positioned to add the greatest value for our investors. These include multi-asset class, equity, fixed income and alternative offerings.
 
We manage approximately $80bn for a client base that includes many of the world's most sophisticated institutions, financial intermediaries, and private clients. Industry-wide, we are well known for our focus on valuation-based investing, willingness to take bold positions when conditions warrant, and candid and academically rigorous thought leadership. Jeremy Grantham, GMO's Co-Founder and Long-Term Investment Strategist, is renowned as an expert in identifying speculative investment bubbles and also as a leading climate investor and advocate.
 
GMO is privately owned and employs over 430 people worldwide. We are headquartered in Boston, with additional offices in Europe, Asia and Australia. Our company-wide culture emphasizes commitment to clients, intellectual curiosity, and open debate. We celebrate and respect our differences, while embracing and valuing what each of us brings to work, as we know that diverse teams in an inclusive, caring environment achieve higher engagement and better client results.
 
Please follow the prompts included in this job posting to apply. The application window for this role is anticipated to remain open until the job is filled, or as otherwise determined by GMO.
 
About the Role
The Client Systems Manager leads a software engineering team responsible for the platforms that power GMO's Global Client Relations, Digital Marketing, Shareholder Services, and Investment Analysis functions. Success in this role would be defined by partnering with Marketing, Product Distribution and other key stakeholders, to deliver and evolve client-facing systems-including CRM, client engagement tools, sales enablement platforms, and client/fund performance systems-to drive increased distribution reach and sales team productivity. The ideal candidate will be accountable for innovation, quality, and operational excellence across the technology suite.
Stakeholder Engagement
  • Serve as the primary technology liaison for sales, marketing, and client relations teams, managing expectations and aligning delivery priorities
  • Represent Client Systems in cross-functional working groups and technology leadership forums
  • Provide regular project status and roadmap updates to senior leadership
Team Leadership
  • Manage and develop a team of software engineers and technical staff implementing and supporting client and distribution focused and fund/client performance focused technology systems
  • Build collaborative partnerships with peer engineering managers across the Software Engineering & Platform Architecture group
  • Work closely with the Technology Transformation team to generate meaningful technology innovations and upgrades in support of the product distribution and marketing effort
  • Conduct performance reviews, set goals, and provide ongoing coaching and career development
Application Ownership & Delivery
  • Own the strategy, roadmap, and day-to-day delivery for client technology systems, including Salesforce CRM, Seismic, and other internally developed applications
  • Lead initiatives to enhance CRM capabilities, including integration of generative AI features
  • Manage the gmo.com platform and client portal in partnership with Marketing and Distribution teams
  • Using generative AI tools and techniques oversee lead generation technology and workflows
  • Provide technical guidance to the team on design, architecture, and implementation decisions
  • Lead response to critical production issues, coordinating triage, resolution, and post-incident follow-up across stakeholders
Vendor & Risk Management
  • Manage vendor relationships, including contract oversight, due diligence and security questionnaires
  • Ensure systems meet regulatory and compliance requirements, partnering with Security and Risk teams as needed
Platform Modernization
  • Drive adoption of GMO's evolving software engineering practices within the Client Systems team
  • Collaborate with Platform, Architecture, and Trading/Operations teams to align shared infrastructure and standards
Qualifications
  • 10+ years of experience in technology, with at least 3 years managing engineering or IT teams
  • Strong stakeholder management skills; comfortable engaging with senior business and technology leaders, able to translate business requirements into technical specifications
  • Experience developing/managing large scale applications and platforms.
  • Financial services, investment management industry, and wealth management/intermediary background strongly preferred
  • Experience managing enterprise CRM platforms, (candidates with deep Salesforce experience are strongly preferred), client-facing SaaS ecosystems, CMS platforms, and Marketing Automation tools
  • Actively engaged with market-leaders in the investment management industry to understand best-in-class client data-infrastructure and distribution and marketing platforms
  • Exposure to Performance Measurement and Investment Analysis concepts and systems
  • Familiarity with software delivery practices, vendor risk management, and regulatory compliance requirements
$200,000 - $220,000 a year
This is a reasonable, good faith estimate of the current salary range for this role. GMO's salary range accounts for a wide array of factors that are considered in making compensation decisions including but not limited to skill sets and market demand for skills; level of experience and training; specific qualifications, performance, time in role/company, geographic location, and other business and organizational needs.
 
In addition, this position is eligible for a discretionary annual bonus award, which award may be determined by individual, team, department and firm performance, and is subject to the terms of GMO's compensation plan. This position is also benefits eligible. GMO's comprehensive benefits program includes medical insurance, dental insurance, life insurance, long-term disability coverage, a 401(k)/profit-sharing retirement plan, open paid time off, leaves of absences, dependent care resources, tuition reimbursement, charitable gifts matching, flexible spending accounts, and commuter benefits.
GMO is committed to the recruitment, employment, and promotion of all candidates equally, regardless of an individual's gender, race, color, national origin, ancestry, age, religion, pregnancy, marital status, sexual orientation, gender identity or expression, military or veteran status, genetic information, physical or mental disability (except where such disability is a bona fide occupational disqualification) or any other classification protected under federal, state or local law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About GMO

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

501 - 1,000 Employees

Headquarters location

Boston, MA, US

Year founded

1977

Social media

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