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Client Relations Manager Jobs in Baltimore, MD (NOW HIRING)

Planit Advertising, Inc.

Director, PR

Baltimore, MD · On-site

Beyond account performance, the PR Director serves as an essential contributor to team growth ... Maintain and grow client relationships while managing expectations and profitability * Track client ...

Planit

Director, PR

Baltimore, MD · Hybrid

Description SUMMARY The PR Director leads integrated public relations strategy and execution across ... Maintain and grow client relationships while managing expectations and profitability * Track client ...

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All JobsClient Relations JobsClient Relations Manager JobsClient Relations Manager Jobs in Baltimore, MD

Client Relations Manager information

See Baltimore, MD salary details

$28.8K

$57K

$97.4K

How much do client relations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client relations manager in Baltimore, MD is $57,016.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,200.00 and $64,600.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What are the most commonly searched types of Client Relations jobs in Baltimore, MD?

The most popular types of Client Relations jobs in Baltimore, MD are:

What job categories do people searching Client Relations Manager jobs in Baltimore, MD look for?

The top searched job categories for Client Relations Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Client Relations Manager jobs?

Cities near Baltimore, MD with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $57,018 per year, or $27.4 per hour.

Client Relationship Specialist

HomeCentris Healthcare

Lanham, MD • On-site

$19 - $22/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 3 days ago

New

Job description

Client Relationship Specialist 

Pay up to $22.00 per hour 

Job description: 

About Us: 

HomeCentris is a leading provider of personal home care services dedicated to improving the quality of life for our clients. We offer compassionate and professional care tailored to meet the unique needs of everyone. Our team is committed to delivering exceptional service and building strong relationships with our clients and their families. 

Benefits: 

  • Competitive salary
  • Health insurance benefits
  • Paid time off
  • Retirement savings plan
  • Professional development opportunities

Position Overview: 

We are seeking a dedicated and experienced Client Relationship Specialist who is bi-lingual in Spanish/English to join our team. The Client Relationship Specialist will play a key role in building and maintaining positive relationships with our clients and their families. The ideal candidate will have a passion for providing excellent customer service, strong communication skills, and the ability to collaborate effectively with internal teams. The CRM also acts as the client’s primary point of contact at the agency and understands how to navigate the agency’s resources to meet the client’s needs. This position is also responsible for performing caregiver-facing activities including interviewing and scheduling caregivers for agency clients. 

Responsibilities: 

  • Client Intake and Assessment: Conduct initial assessments with clients and their families to determine their needs, preferences, and goals for home health care services.
  • Client Onboarding: Coordinate the onboarding process for new clients, including completing necessary paperwork, explaining service offerings, and addressing any questions or concerns.
  • Client Communication: Serve as the primary point of contact for clients and their families, providing regular updates on care plans, scheduling, and any changes to services.
  • Relationship Building: Develop and nurture strong relationships with clients and their families to ensure satisfaction with services and address any issues or concerns promptly.
  • Care Coordination: Collaborate with internal teams, including caregivers, nurses, and administrative staff, to ensure seamless coordination of care and timely resolution of client-related issues.
  • Quality Assurance: Monitor the quality of care provided to clients, conduct satisfaction surveys, and gather feedback to identify areas for improvement and implement corrective actions as needed.
  • Community Outreach: Represent the agency at community events, networking functions, and industry conferences to promote services and generate referrals.
  • Documentation: Maintain accurate and up-to-date records of client interactions, care plans, and service agreements in compliance with regulatory requirements.

Qualifications: 

  • Two years of scheduling experience
  • Previous experience in client relations, customer service, or healthcare administration (Preferred).
  • Knowledge of home health care services and industry regulations preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational and problem-solving abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.

Job Type: Full-time 

Benefits: 

  • Dental insurance
  • Health insurance
  • Paid time off

Shift: 

  • Day shift:


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