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Client Relations Manager Jobs in Manchester, MD (NOW HIRING)

LifeKey Health

Client Relations Manager

Lutherville, MD · On-site

$20/hr

Client Relations Manager - Home Care Business Development LifeKey Health LLCFull-TimeField-Based $20.00/hour + Uncapped Performance-Based Commission + Benefits + Mileage Reimbursement LifeKey Health ...

LifeKey Health

Client Relations Manager

Timonium, MD · On-site

$57.31/hr

Client Relations Manager -- Home Care Business Development LifeKey Health LLC | Full-Time | Field-Based $20.00/hour + Uncapped Performance-Based Commission + Benefits + Mileage Reimbursement LifeKey ...

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Client Relations Manager information

See Manchester, MD salary details

$27.6K

$54.5K

$93.1K

How much do client relations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client relations manager in Manchester, MD is $54,530.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $61,800.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What cities near Manchester, MD are hiring for Client Relations Manager jobs?

Cities near Manchester, MD with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Manchester, MD as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $54,530 per year, or $26.2 per hour.

Client Relations Manager

LifeKey Health

Lutherville, MD • On-site

$20/hr

Full-time

Medical, PTO

Posted 11 days ago

Job description


Client Relations Manager - Home Care Business Development
LifeKey Health LLCFull-TimeField-Based
$20.00/hour + Uncapped Performance-Based Commission + Benefits + Mileage Reimbursement
LifeKey Health is seeking an experienced, highly connected Client Relations Manager to grow our private-pay, long-term care insurance, and Medicaid waiver home care client base throughout the communities we serve. This is a boots-on-the-ground business development position, not a desk-based marketing role.
The ideal candidate has established relationships within the healthcare, senior-care, home care, and long-term care communities and a demonstrated ability to turn those relationships into qualified referrals and new clients.
What You'll Do
  • Build and nurture referral relationships with hospitals, rehabilitation and skilled nursing facilities, assisted living communities, case managers, social workers, support planners, physicians, home health and hospice organizations, senior-service professionals, and community partners.
  • Conduct regular in-person facility visits, networking, presentations, meetings, and follow-up throughout assigned territories.
  • Meet with prospective clients and families to explain LifeKey Health's services, answer questions, identify needs, address objections, and help qualified families move forward with care.
  • Develop new referral sources while strengthening existing relationships and creating repeat referral business.
  • Maintain an active referral pipeline and document outreach, leads, follow-up, conversions, and relationship activity.
  • Represent LifeKey Health with professionalism, confidence, discretion, and strong knowledge of home care and long-term care services.
  • Consistently achieve a target of 3-5+ qualified new client conversions per month after the introductory ramp period, with an emphasis on recurring service hours, client quality, retention, and sustainable referral relationships.
Compensation & Benefits
  • $20.00/hour base pay
  • Uncapped performance-based commission for qualified new client conversions, with increased earning opportunities for higher production
  • Mileage reimbursement for approved business travel
  • Employee benefits for eligible full-time employees
  • Paid time off and other company-sponsored benefits, as applicable
  • Advancement opportunities as LifeKey Health continues to grow

Commission eligibility considers qualified client conversion, recurring service hours, and the overall value and sustainability of new business. Complete commission structure, eligibility, attribution, validation, and payment terms are provided in the formal incentive compensation plan.
Qualifications
  • 3-5 years of successful experience in home care, home health, senior care, long-term care, healthcare sales, referral development, community outreach, or healthcare business development.
  • Established professional relationships and community networks capable of generating new client opportunities.
  • Proven history of referral generation, client acquisition, and strong closing/conversion performance.
  • Working knowledge of home care operations, long-term care, payer sources, and healthcare referral processes.
  • Strong consultative sales, presentation, relationship-building, objection-handling, and closing skills.
  • Professional appearance and executive presence with the ability to represent LifeKey Health effectively with families, healthcare professionals, and community partners.
  • Ability to work independently, organize a territory, follow up consistently, and meet measurable performance expectations.
  • Reliable transportation, valid driver's license, and appropriate automobile insurance.
  • Bachelor's degree in business, marketing, healthcare administration, communications, public health, social services, or a related field preferred; equivalent directly relevant experience will be considered.
Performance Expectations
New Client Relations Managers will receive a 90-day ramp period focused on learning LifeKey Health's services, developing the territory, activating referral relationships, and building a strong pipeline. The expectation is progression toward 3-5+ qualified new clients per month by the end of the introductory period. Success will be evaluated not only by client starts, but also by the recurring service hours generated, quality and sustainability of new business, client retention, and development of productive referral relationships.
This position is best suited for someone who already understands healthcare relationship-based selling and is comfortable being accountable for measurable results. We are looking for someone who can do more than distribute marketing materials-we want a relationship builder and proven closer who can generate business.
Applicants should be prepared to discuss their existing professional network, previous referral volume, conversion rates, client admissions, accounts developed, and other measurable business-development results during the interview process.
LifeKey Health - Compassionate Care. Elevated Living.

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