ZipRecruiter

Log In

1

Client Relations Manager Jobs in Minnesota (NOW HIRING)

Opensity Solutions

Office Services Associate

Edina, MN · On-site

$16.50 - $20.75/hr

Reporting to the Client Relations Manager, this position bears responsibility for maintaining a professional and efficient office environment. Key Responsibilities * Process incoming and outgoing ...

K2services

Office Services Associate

Edina, MN

$16.50 - $20.75/hr

Reporting to the Client Relations Manager, this position bears responsibility for maintaining a professional and efficient office environment. Key Responsibilities * Process incoming and outgoing ...

Opensity Solutions

Office Services Associate

Edina, MN · On-site

$16.50 - $20.75/hr

Reporting to the Client Relations Manager, this position bears responsibility for maintaining a professional and efficient office environment. Key Responsibilities * Process incoming and outgoing ...

next page

Showing results 1-20

All JobsClient Relations JobsClient Relations Manager JobsClient Relations Manager Jobs in Minnesota

Client Relations Manager information

See Minnesota salary details

$28.4K

$56.2K

$96K

How much do client relations manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for client relations manager in Minnesota is $56,202.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $63,700.00 per year, depending on experience, location, and employer.

What qualifications do I need to be a Client Relationship Manager?

A Client Relationship Manager typically needs a bachelor's degree in business, marketing, or a related field. Strong communication, interpersonal, and problem-solving skills are essential, along with experience in customer service or sales. Certifications such as CRM or project management credentials can enhance qualifications.

What does a Client Relations Manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a Client Relations Manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What are some common challenges faced by Client Relations Managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

Is an RM role stressful?

A Client Relations Manager role can be stressful due to managing client expectations, handling multiple accounts, and meeting deadlines. Strong communication skills and organization are essential to effectively handle the workload and reduce stress levels.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

What is a client relations manager?

A client relations manager is responsible for maintaining and strengthening relationships with clients to ensure satisfaction and loyalty. They often handle communication, address concerns, and coordinate services, using skills in communication, problem-solving, and customer management tools. This role typically requires strong interpersonal skills and knowledge of the company's products or services.

How much does a client relations manager earn?

The average salary for a client relations manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior roles or those in large companies may earn higher salaries, and additional compensation can include bonuses and benefits.
What are the most commonly searched types of Client Relations jobs in Minnesota? The most popular types of Client Relations jobs in Minnesota are:
What job categories do people searching Client Relations Manager jobs in Minnesota look for? The top searched job categories for Client Relations Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Client Relations Manager jobs? Cities in Minnesota with the most Client Relations Manager job openings:
Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $56,202 per year, or $27 per hour.
Client and Community Relations Manager

Client and Community Relations Manager

Senior Helpers

Stillwater, MN • On-site

Full-time

Life, Retirement, PTO

Posted 17 days ago

Job description

The Client & Community Relations Manager is responsible for ensuring an exceptional client experience while supporting the growth of the business through client retention, service expansion, referral development, and community engagement. This role serves as the primary relationship manager for clients and families while representing Senior Helpers within the community to strengthen referral partnerships and generate new client opportunities.
This is a salaried plus commission position.
Position includes
  • 401(k)
  • Paid Time Off
  • Group Life Insurance
  • Pay On Demand
  • Bonus structure
  • Varied Discount Programs

Job Duties:
Primary Responsibilities
Client Relations & Retention
  • Manage the client experience from admission through ongoing service delivery.
  • Conduct clients Start of Care (first) visits, deliver client binder, introduce caregiver(s) and follow-up contact within the first 30 days.
  • Maintain regular communication with clients and families to ensure satisfaction and promptly address concerns.
  • Conduct quarterly client quality assurance visits and reassessments to evaluate service quality, client satisfaction, safety concerns, and changing care needs.
  • Update care plans as needed in collaboration with the RN Care Manager and Director of Operations.
  • Identify opportunities to increase service hours based on client needs and changes in condition.
  • Visit clients in hospitals, rehabilitation centers, senior living communities, and other care settings to support continuity of care and identify opportunities for additional services.
  • Review client utilization and service trends to identify lost hours, service gaps, and growth opportunities.
  • Lead service recovery efforts and work collaboratively with office staff to resolve client concerns.

Caregiver Support & Quality Assurance
  • When visiting clients, observe client/caregiver interactions to ensure care plans are being followed, company policies are adhered to, and services meet Senior Helpers standards.
  • Provide feedback regarding caregiver performance, client compatibility, and training needs.
  • Partner with the Director of Operations and HR to support caregiver engagement, recognition programs, and retention initiatives.
  • Assist with caregiver development and training efforts as needed.

Community Relations & Business Development
  • Represent Senior Helpers at networking events, community programs, senior expos, educational presentations, and other outreach activities.
  • Develop and maintain relationships with referral sources including senior living communities, rehabilitation facilities, healthcare providers, veterans' organizations, fiduciaries, and community partners.
  • Conduct routine outreach visits and follow-up activities with referral partners to strengthen relationships and generate new client referrals.
  • Track referral activity and maintain communication with referral sources regarding client outcomes and service successes.
  • Support community education programs, caregiver support groups, and other events that enhance Senior Helpers' visibility and reputation.
  • Respond to service inquiries and assist with lead follow-up to support agency growth goals.
  • Work with the Owner to achieve established goals for referrals, client growth, and service hours.

Other Responsibilities
  • Participate in team meetings and contribute to agency growth initiatives.
  • Maintain accurate documentation and client records.
  • Perform other duties as assigned.

Qualifications
  • Previous experience in home care, healthcare, senior services, or a related industry preferred.
  • Experience in client relations, account management, customer service, community outreach, or business development preferred.
  • Excellent communication, relationship-building, and follow-up skills.
  • Strong organizational skills with the ability to prioritize multiple responsibilities.
  • Demonstrated problem-solving and conflict-resolution abilities.
  • Ability to work independently while collaborating effectively with a team.
  • Proficiency in Microsoft Office and ability to learn company software systems.
  • Valid driver's license, reliable transportation, and ability to travel throughout the service territory.
  • Bachelor's degree or equivalent professional experience preferred.

Why Work for Senior Helpers of Stillwater?
  • Great Place to Work® Certified
  • Autonomy-We encourage our team members' independence and believe in our team to complete their job duties without micromanaging.
  • Task Variety-We provide an engaging workday that uses your various skill sets to avoid monotony.

About Senior Helpers of Stillwater:
We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply