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Client Relations Manager Jobs in Connecticut (NOW HIRING)

The Role Reporting to the Client Relations Manager, the Account Manager (Tier 4) is responsible for managing a portfolio of clients across the United States, supporting them throughout the full ...

Be Seen First

Territory management and client relations * Sales and marketing fundamentals * Leadership and team development Day-to-Day Responsibilities * Meet directly with customers and support client accounts

Be Seen First

Territory management and client relations * Sales and marketing fundamentals * Leadership and team development Day-to-Day Responsibilities * Meet directly with customers and support client accounts

Account Manager

Ridgefield, CT · On-site

$85K - $90K/yr

Experience with CRM (client relations management) software preferred. * Ability to travel throughout Fairfield County, CT. Why RVNAhealth? RVNAhealth (formerly known as RVNA, the Ridgefield Visiting ...

Account Manager

Ridgefield, CT · On-site

$85K - $90K/yr

Experience with CRM (client relations management) software preferred. * Ability to travel throughout Fairfield County, CT. Why RVNAhealth? RVNAhealth (formerly known as RVNA, the Ridgefield Visiting ...

Business Development and Client Relations: * Identify and pursue business development opportunities ... Staff Management and Development: * Recruit, hire, and train qualified staff members, ensuring ...

Provide dedicated coverage of client accounts, working closely with internal relationship managers ... an investor relations role in alternative investments * Ability to manage phone queue during ...

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Client Relations Manager information

See Connecticut salary details

$27.6K

$54.6K

$93.2K

How much do client relations manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for client relations manager in Connecticut is $54,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $61,800.00 per year, depending on experience, location, and employer.

What qualifications do I need to be a Client Relationship Manager?

A Client Relationship Manager typically needs a bachelor's degree in business, marketing, or a related field. Strong communication, interpersonal, and problem-solving skills are essential, along with experience in customer service or sales. Certifications such as CRM or project management credentials can enhance qualifications.

What does a Client Relations Manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a Client Relations Manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What are some common challenges faced by Client Relations Managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

Is an RM role stressful?

A Client Relations Manager role can be stressful due to managing client expectations, handling multiple accounts, and meeting deadlines. Strong communication skills and organization are essential to effectively handle the workload and reduce stress levels.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

What is a client relations manager?

A client relations manager is responsible for maintaining and strengthening relationships with clients to ensure satisfaction and loyalty. They often handle communication, address concerns, and coordinate services, using skills in communication, problem-solving, and customer management tools. This role typically requires strong interpersonal skills and knowledge of the company's products or services.

How much does a client relations manager earn?

The average salary for a client relations manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior roles or those in large companies may earn higher salaries, and additional compensation can include bonuses and benefits.
What are the most commonly searched types of Client Relations jobs in Connecticut? The most popular types of Client Relations jobs in Connecticut are:
What job categories do people searching Client Relations Manager jobs in Connecticut look for? The top searched job categories for Client Relations Manager jobs in Connecticut are:
What cities in Connecticut are hiring for Client Relations Manager jobs? Cities in Connecticut with the most Client Relations Manager job openings:
Infographic showing various Client Relations Manager job openings in Connecticut as of July 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Client Relations Representative - Avon

Retirement Income Source SFG

Avon, CT • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Job description

Description

POSITION: Client Relations Representative 

Location: Avon, CT 

Travel Requirement: Litchfield office + seminar events

FLSA Classification: Non-Exempt


Who We Are

At Retirement Income Source | SFG, we empower clients through education-driven financial planning. Our seven-step process helps avoid common retirement pitfalls while aligning strategies with long-term goals. We believe peace of mind comes from understanding your options and making informed decisions with a trusted advisor.


We foster a collaborative, performance-driven culture rooted in integrity, innovation, and service. If you're enthusiastic about making a measurable impact in the financial services space, we invite you to grow with us.


Position Summary

This is a sales development and client relationship role, not a passive administrative position as the Advisor's territory grows into expanding markets.


The Client Relations Representative (CRR) is responsible for:

  • Driving appointment generation from warm and event-based leads
  • Executing and supporting 8-10 marketing events per quarter
  • Initiating new client onboarding paperwork with precision
  • Owning outreach metrics and performance goals

You will work directly alongside the Advisor to expand market presence across Avon and Litchfield Markets. This role includes local travel between offices and event venues (mileage reimbursed). Success in this position directly impacts revenue growth.


Key Responsibilities

Sales Development & Appointment Setting

  • Execute outbound follow-up on workshop attendees, seminar leads, and internal      marketing lists
  • Secure a minimum of 6+ first-time kept advisor appointments per week
  • Reactivate dormant leads and no-shows
  • Maintain a persistent follow-up cadence until leads are booked, declined, or      disqualified
  • Track and report KPIs including: Outreach volume, Appointments set, Show rate,      Conversion rate
  • Log all activity in CRM (Redtail) same day
  • Maintain a high-energy phone presence with strong closing capability
  • Approximately 70% of this role is phone-based sales activity.

Marketing & Event Execution (8-10 Per Quarter)

In partnership with the Advisor and Marketing team:

  • Scout and recommend venues
  • Coordinate contracts and approvals
  • Manage RSVPs and confirmations
  • Oversee check-in and event-day logistics
  • Conduct same-day or next-day follow-up to maximize appointment conversion
  • Collaborate on additional initiatives (e.g., lunch & learns)

This role requires comfort engaging prospects face-to-face at public events.


Client Service & Onboarding Support

  • Initiate new client onboarding paperwork
  • Accurately prepare applications, transfer forms, and client profile documentation
  • Submit complete documentation to the New Business team (Westbrook office)
  • Ensure compliance and accuracy in all paperwork (this role submits - does not manage follow-up processing)
  • Coordinate Advisor calendars for efficiency
  • Maintain professional office and reception presence

Requirements

Must-Have Qualifications

Background and Experience:  

  • Minimum 2 years of sales or business development experience, with demonstrated ownership of KPIs and measurable performance results. 
  • Associate's or Bachelor's degree in Business, Finance, or a related field preferred, but not required
  • Ability to multitask and prioritize effectively in a fast-paced, client-centric environment
  • Exceptional attention to detail, with strong organizational and time management abilities
  • Strong communication skills and confidence in engaging prospects at events and over the phone.

Technology Expertise:

  • CRM experience and proficiency in Microsoft Office Suite.
Physical & Work Environment Requirements
  • Office-based role with travel to events and satellite offices, occasional evening or Saturday coverage (mileage reimbursement provided) 
  • Ability to work at a desk for extended periods and lift up to 10 pounds.
Benefits

We're proud to offer a comprehensive benefits package that supports your professional and personal well-being, including:

  • 100% employer-covered medical benefits and an HRA account 
  • Dental & vision plans 
  • Short and long-term disability insurance 
  • PTO + 10 NYSE company holidays per year 
  • 401K with company match program
  • Free onsite parking
  • Company-provided laptop and required technology

The duties and responsibilities described in the above job description are not a comprehensive list.  Additional tasks may be assigned to the employee from time to time, or the scope of the position may change as necessitated by company demands and/or industry standards.


Retirement Income Source SFG is an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs.