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Client Relations Associate Jobs in Oswego, IL (NOW HIRING)

Omnicom

Associate, Client Experience

Chicago, IL · On-site

$41K - $51K/yr

Public Relations TBD $53,000-$58,000 Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or ...

Cerity Partners

Client Relationship Associate

Chicago, IL · On-site

$60K - $75K/yr

The Client Relationship Associate is the operational engine of the Retirement Plan Consulting (RPC) practice. The CRA coordinates the delivery of services for clients and assists our consultants in ...

Cerity Partners

Client Relationship Associate

Chicago, IL · On-site

$60K - $75K/yr

The Client Relationship Associate is the operational engine of the Retirement Plan Consulting (RPC) practice. The CRA coordinates the delivery of services for clients and assists our consultants in ...

Cerity-Partners

Client Relationship Associate

Chicago, IL · On-site

$60K - $75K/yr

The Client Relationship Associate is the operational engine of the Retirement Plan Consulting (RPC) practice. The CRA coordinates the delivery of services for clients and assists our consultants in ...

Northern Trust

Associate Relationship Advisor

Chicago, IL · On-site

$99K - $169K/yr

The Associate Relationship Advisor role is a transitional role from Account Manager, WM Advisory to ... Role supports other service team client relationships by coordinating account management. Key ...

Northern Trust

Associate Relationship Advisor

Chicago, IL · On-site

$99K - $169K/yr

The Associate Relationship Advisor role is a transitional role from Account Manager, WM Advisory to ... Role supports other service team client relationships by coordinating account management. Key ...

Northern Trust

Associate Relationship Advisor

Chicago, IL · On-site

$99K - $169K/yr

The Associate Relationship Advisor role is a transitional role from Account Manager, WM Advisory to ... Role supports other service team client relationships by coordinating account management. Key ...

CPS

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

Client Service Associate We are seeking a motivated and detail-oriented Client Service Associate to ... This position is ideal for a professional with a strong background in client relations and finance.

Dow Jones

Client Associate

Chicago, IL · On-site

The Client Associate is a necessary team player, partnering to sell integrated media solutions and ... maintain excellent client relations, produce leads, and sell to clients within the Luxury ...

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Showing results 21-40

All JobsClient Relations Associate JobsClient Relations Associate Jobs in Oswego, IL

Client Relations Associate information

See Oswego, IL salary details

$23.8K

$44.8K

$63.7K

How much do client relations associate jobs pay per year?

As of Sep 12, 2026, the average yearly pay for client relations associate in Oswego, IL is $44,787.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $47,600.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What cities near Oswego, IL are hiring for Client Relations Associate jobs?

Cities near Oswego, IL with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Oswego, IL as of September 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $44,787 per year, or $21.5 per hour.

Client Relationship Associate

Chicago, IL

Ceritypartners
See more jobs at Ceritypartnersexternal

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Key responsibilities

  • Coordinate the delivery of services for clients, including scheduling meetings, preparing agendas, and managing meeting materials.

  • Attend committee meetings, take minutes, track action items, and manage fiduciary files and documents.

  • Communicate directly with clients and internal contacts, and assist in managing fiduciary governance processes.

Job description

The Client Relationship Associate is the operational engine of the Retirement Plan Consulting (RPC) practice. The CRA coordinates the delivery of services for clients and assists our consultants in the day-to-day management of clients.The CRA owns everything from scheduling committee meetings, preparing agendas, coordinating materials, taking minutes and tracking action items as well as an integral part in managing the fiduciary governance process and interacting with clients daily.

This is a client-facing role, and you will learn many of the intricate parts of the retirement plan consulting business. The CRA attends committee meetings, communicates directly with HR, Benefits, and Finance contacts at plan sponsor organizations, and coordinates with recordkeeper relationship managers.

The role will provide the opportunity to learn directly from experienced retirement plan consultants. For those interested in a career in this field, you will gain tremendous field experience with opportunities to advance your career.

Primary Responsibilities:

  • Committee Meeting Scheduling and the Governance Calendar

  • Drafting Meeting Agendas

  • Meeting Minutes and Action Item Accountability

  • Coordination of Meeting Materials Delivery

  • Fiduciary File and Document Management

  • Salesforce and Data Integrity Reviews

  • New Client Onboarding and Plan Implementation

Core Competencies

  • Proactive communication

  • Quality control discipline

  • Ownership mentality

  • Detail orientation

  • Quick learner

Required Qualifications:

  • Bachelor's degree.

  • Working proficiency in Salesforce CRM.

  • Strong Microsoft 365 skills - Outlook, Word, Excel, PowerPoint, and Teams - and comfort with Zoom scheduling tools.

  • Demonstrated business writing ability. Committee minutes are a legal record of fiduciary process and must read as such.

  • Exceptional attention to detail and organizational discipline; reliable, proactive, and self-directed.

Preferred:

  • Two or more years in client service, operations, or account support within financial services.

  • Experience servicing workplace retirement plans- RIA, recordkeeper, TPA, or plan sponsor benefits function.

  • Working knowledge of ERISA, defined contribution plan mechanics, and fiduciary governance concepts.

  • Exposure to defined benefit, cash balance, or nonqualified deferred compensation plans.

  • Experience with Box or a comparable document management system.

  • Knowledge and experience utilizing AI Tools (e.g., Claude, Zocks, etc.)

Compensation Range

$60,000 - $75,000

Why Cerity Partners:

Our people drive our success by working together to deliver exceptional service to our clients. Below is a glimpse of the key elements of our total rewards package:

  • Health, dental, and vision insurance - day 1!

  • 401(k) savings and investment plan options with 4% match

  • Flexible PTO policy

  • Parental Leave

  • Financial assistance for advanced education and professional designations

  • Opportunity to give back time to local communities

  • Commuter benefits

Cerity Partners is committed to providing an environment where all individuals can be their authentic selves. We are an Equal Opportunity Employer who respects each individual and supports the diverse cultures, perspectives, and experiences of our colleagues. We are dedicated to building an inclusive and diverse workforce and will not discriminate based on race, religion, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Cerity Partners is committed to working with and providing accommodations to applicants with disabilities or special needs. For those needing accommodations, please reach out to careers@ceritypartners.com. Applicants must be authorized to work for any employer in the U.S.

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