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Client Relations Associate Jobs in Rock Island, IL

Office Depot

Retail General Manager Moline

Moline, IL · On-site

$50K - $64K/yr

This person will lead, motivate and inspire associates to create a customer/client first ... customer relations' concerns and partnering with respective business partners on a timely basis.

Office Depot

Retail General Manager Moline

Moline, IL · On-site

$50K - $63K/yr

This person will lead, motivate and inspire associates to create a customer/client first ... customer relations' concerns and partnering with respective business partners on a timely basis.

Office Depot

Retail General Manager Moline

Moline, IL · On-site

$50K/yr

This person will lead, motivate and inspire associates to create a customer/client first ... customer relations' concerns and partnering with respective business partners on a timely basis.

Stange Law Firm

Attorney/Lawyer

Davenport, IA · On-site +1

$90K - $120K/yr

... relations law. This opportunity may be particularly attractive to attorneys living in Davenport ... Client referral bonuses * Clearly defined annual billable-hour goal of 1,500 hours Exceptional ...

All JobsClient Relations Associate JobsClient Relations Associate Jobs in Rock Island, IL

Client Relations Associate information

See Rock Island, IL salary details

$23.7K

$44.7K

$63.6K

How much do client relations associate jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client relations associate in Rock Island, IL is $44,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $47,400.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Rock Island, IL?

The most popular types of Client Relations jobs in Rock Island, IL are:

What job categories do people searching Client Relations Associate jobs in Rock Island, IL look for?

The top searched job categories for Client Relations Associate jobs in Rock Island, IL are:

What cities near Rock Island, IL are hiring for Client Relations Associate jobs?

Cities near Rock Island, IL with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Rock Island, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $44,671 per year, or $21.5 per hour.

Account Manager - State Farm Agent Team Member

State Farm

Eldridge, IA • On-site

Full-time

Medical, PTO

Re-posted 5 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,564 frontline employees who took The Breakroom Quiz

241st of 315 rated insurance

Job description

Benefits:
  • Bonus based on performance
  • Paid time off
  • Training & development

ROLE DESCRIPTION:As an Account Manager - State Farm Agent Team Member for Monica Hursey - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.

QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer

BENEFITS:
  • Paid time off (holidays and personal/sick days)
  • Salary plus commission/bonus
  • Health benefits
  • Growth potential/opportunities for advancement within my agency

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Eldridge, IA and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

What State Farm employees say

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Benefits

Hours and flexibility

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