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Client Relations Associate Jobs in Newark, CA (NOW HIRING)

Opensity Solutions

Site Manager

San Francisco, CA · On-site

The Client Relations Manager maintains a high quality of services, offered to clients through the ... Partners with People Solutions to manage all associate-related issues, policy administration ...

K2services

Site Manager

San Francisco, CA · On-site

The Client Relations Manager maintains a high quality of services, offered to clients through the ... Partners with People Solutions to manage all associate-related issues, policy administration ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Newark, CA

Client Relations Associate information

See Newark, CA salary details

$28.1K

$53K

$75.4K

How much do client relations associate jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client relations associate in Newark, CA is $52,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $56,200.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Newark, CA?

The most popular types of Client Relations jobs in Newark, CA are:

What job categories do people searching Client Relations Associate jobs in Newark, CA look for?

The top searched job categories for Client Relations Associate jobs in Newark, CA are:

What cities near Newark, CA are hiring for Client Relations Associate jobs?

Cities near Newark, CA with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Newark, CA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $52,961 per year, or $25.5 per hour.

Site Manager

Opensity Solutions

San Francisco, CA • On-site

Full-time

Re-posted 14 days ago

Job description

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
The Client Relations Manager maintains a high quality of services, offered to clients through the management of all service lines and maintains established standards and procedures. They will train, motivate and supervise all staff members to create the Opensity Solutions Workplace Experience. Looking for a leader that thrives well in a high volume, fast paced corporate environment and can collaborate with teams across the country. This role is based on a client site and reports to the Opensity Solutions Client Relations Director.
Job Responsibilities
  • Manages Concierge, Conference Services, Mail, & Print Services, and Facilities
  • Ensuring all daily actives are executed according to Standard Operating Procedure's
  • Creates and maintain Site Operations Manuals and SOPs to ensure all services operate smoothly
  • Reviews metrics collected for all departments to ensure it is accurate and ready for Director to present to the client
  • Provide client and Director with weekly summary of operational updates including but not limited to staffing, escalations, observations, risks, and enhancements
  • Connect with counterparts to share best practices and provide service recovery.
  • Problem solve and support escalations for service lines
  • Daily support liaison between client and Opensity Solutions; manage the day-to-day operational requirements with the onsite staff ensuring 100% client satisfaction.
  • Ensure all playbooks and documentation is up to date.
  • Manage all response to requests, inquiries and issue relations are handled in a timely manor
  • Provide and assist all client customers to provide a high level of service and satisfaction to all client customers.
  • Enforce partnership with client through scheduled and non-scheduled operational meetings, industry standards and monthly activity, Executive (re)Imagine Exchanges and volume reports.
  • Evaluate, design and introduce new best practices in services, staffing and technology on a regular basis.
  • Identify key performance indicators and manage all SLA requirements
  • Responsible for staffing decisions, including interviewing, hiring, mentoring, and performance management of employees
  • Foster and promote cooperative working climate, maximizing productivity and employee morale.
  • Monitor Opensity Solutions staff time, attendance, dress code and policies; coordinate scheduling and time off coverage schedules for entire onsite operations
  • Partners with People Solutions to manage all associate-related issues, policy administration, salary planning, promotions, recruiting, retention and terminations as required.
  • Work with teams to create short- and long-term goals to ensure client expectations are met.

Qualifications & Requirements
  • High School Diploma is a must. Bachelor's in business management preferred or any other discipline.

  • Previous supervisory experience in a client service-oriented field, preferably in a professional organization providing office services or administrative support

  • Detail oriented with good attention to detail

  • Good verbal and written communication skills

  • Strong initiative required; ability to work independently with minimal direct supervision

  • Ability to lead others in a professional manner

  • Working knowledge of Microsoft products including MS Word, Excel and Outlook

  • Ability to lift or move 40 lbs. or greater

  • Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

  • Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation for this role is up to 90,000 USD annually and may be eligible for an annual bonus. Actual compensation will be dependent upon the individual's location, s
Opensity is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.

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