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Client Relations Associate Jobs in Pasadena, CA (NOW HIRING)

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Client Relations Associate information

See Pasadena, CA salary details

$27.3K

$51.4K

$73.1K

How much do client relations associate jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client relations associate in Pasadena, CA is $51,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $54,500.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.
What are the most commonly searched types of Client Relations jobs in Pasadena, CA? The most popular types of Client Relations jobs in Pasadena, CA are:
What are popular job titles related to Client Relations Associate jobs in Pasadena, CA? For Client Relations Associate jobs in Pasadena, CA, the most frequently searched job titles are:
What job categories do people searching Client Relations Associate jobs in Pasadena, CA look for? The top searched job categories for Client Relations Associate jobs in Pasadena, CA are:
What cities near Pasadena, CA are hiring for Client Relations Associate jobs? Cities near Pasadena, CA with the most Client Relations Associate job openings:
Infographic showing various Client Relations Associate job openings in Pasadena, CA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $51,365 per year, or $24.7 per hour.

Sr. Client Relations Associate

Pierre Landscape Construction

Baldwin Park, CA • On-site

$40K - $51K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

Sr. Client Relations Associate

Are you a self-motivated, detail-oriented individual with a knack for keeping things organized and running smoothly? Do you thrive in a fast-paced environment, enjoy working independently, and have a passion for connecting with people? We are looking for a Sr. Client Relations Associate to join our dynamic team.

In this role, you will provide essential administrative support to our Client Relations Team, manage Salesforce data, coordinate bid processes, and help ensure that our clients receive exceptional service throughout the entire project lifecycle. If you're an enthusiastic, organized, and proactive individual who can take initiative and keep things moving, we want to hear from you!

Key Responsibilities:

  • Salesforce Management & Data Entry: Ensure Salesforce is updated with the latest information, including new Accounts, Contacts, Leads, and Opportunities. Maintain accurate, complete, and up-to-date data.
  • Opportunity Coordination: Work closely with Estimating teams to manage new opportunities and ensure timely progress through each stage. Follow up with clients and internal teams to gather necessary information and documentation.
  • Bid Process Support: Manage bid document downloads, folder organization, and ensure bids are submitted on time, in the correct format. Coordinate bid reviews, Scope Reviews, and Page Turn meetings with Estimating and Client Relations teams.
  • Client Engagement: Support Client Relations by reaching out to clients at key touchpoints, assisting with lower-level interactions, and helping organize client meetings and events.
  • Event Coordination: Assist in coordinating and attending General Contractor (GC) meetings, Lunch and Learns, and other client-related events. Enjoy meeting new people and representing the company at various engagements.
  • Team Calendar Management: Own and maintain the Client Relations Team calendar, keeping track of key meetings, deadlines, deliverables, and follow-up tasks.
  • Cross-Department Collaboration: Interface regularly with other internal teams to ensure smooth communication and efficient project execution.

What We're Looking For:

  • Independence: You can work autonomously, take initiative, and stay organized while managing multiple tasks.
  • Communication Skills: You enjoy connecting with people and are comfortable engaging with clients and colleagues, both in person and virtually.
  • Attention to Detail: You are meticulous about ensuring that all information in Salesforce is accurate and complete, and you can keep processes moving smoothly.
  • Organizational Skills: You can manage complex calendars, track multiple moving pieces, and keep the Client Relations Team on task.
  • Event Enthusiast: You are excited about attending events, connecting with clients and partners, and supporting outreach initiatives.
  • Team Player: While you can work independently, you are also a collaborative team member who communicates well with others and ensures everyone stays on track.

Preferred Qualifications:

  • Experience with Salesforce or similar CRM systems is a plus.
  • Familiarity with the bid process, including RFIs, RFQs, and bid bond processing, is a plus.
  • Previous experience in client relations, sales support, or event coordination is a plus.
  • Strong time management skills and ability to juggle multiple tasks effectively.

If you are an organized, proactive individual who enjoys working independently, coordinating events, and helping a team stay on track, we encourage you to apply! Join us and be a key player in driving our client relationships and business success.

In office position

Hours 7:00 am to 4:00 pm - Monday through Friday

Our full-time employee benefits offered are: Medical, dental, vision, life, long term disability insurances, vacation, sick and holiday paid time off. 401k 4% match.

$75,000-$90,000 depending on experience and skill set

About Pierre Landscape

For over 40 years, Pierre Landscape has built award-winning landscapes across Southern California. Our success is driven by strong relationships, quality craftsmanship, and the growth of our people. Join a team that values initiative, collaboration, and excellence — and take your career to the next level.

Fair Chance & EEO Notice

Pierre Landscape is a Fair Chance employer. Qualified applicants with arrest or conviction records will be considered in compliance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This role requires a criminal background check due to job duties involving:

  • Access to private and public work locations, including sensitive areas
  • Operation of vehicles, machinery, tools, or hazardous materials
  • Responsibility for client property, equipment, or secured work areas

All applicants will receive an individualized assessment of their conviction history before any employment decision is made.

Pierre Landscape provides equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, or any protected status under applicable laws.