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Client Relations Associate Jobs in Newark, CA (NOW HIRING)

Network Right

Client Relations Associate

San Francisco, CA · On-site

$65K - $75K/yr

As a Client Relations Associate, you will own a portfolio of 40 clients from day one, with your book adapting over time as the team scales and client needs change. You won't need to find new clients ...

Network Right

Client Relations Associate

San Francisco, CA · On-site

$65K - $75K/yr

As a Client Relations Associate, you will own a portfolio of 40 clients from day one, with your book adapting over time as the team scales and client needs change. You won't need to find new clients ...

BlackRock

Associate, Consultant Relations

San Francisco, CA · On-site

$47K - $58K/yr

GCR is seeking an Associate to serve as a key member of the US Consultant Coverage team in ... Partner with investment and client partner teams to drive new business and maintain existing ...

Mission North

PR Associate

San Francisco, CA · On-site +1

Currently, we're searching for an Associate to join our team! One Team, All In As a benefit ... How does this move the needle for our client's business goals? Day-to-day you will: * Create high ...

StretchLab

Sales Associate

Santa Clara, CA · On-site

$16.50 - $22.50/hr

As a Sales Associate, you will be the face of our studio, responsible for driving membership sales ... Client Relations: Build strong, lasting relationships with clients to enhance their experience ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Newark, CA

Client Relations Associate information

See Newark, CA salary details

$28.1K

$53K

$75.4K

How much do client relations associate jobs pay per year?

As of Jul 29, 2026, the average yearly pay for client relations associate in Newark, CA is $52,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $56,200.00 per year, depending on experience, location, and employer.

What does a customer relations associate do?

A client relations associate manages communication between a company and its clients to ensure satisfaction and address concerns. They often handle inquiries, provide product or service information, and maintain positive relationships using communication tools like email or phone. Strong interpersonal skills and familiarity with customer management software are typically required for this role.

What are Client Relations Associates?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What does a client relations associate do?

A client relations associate manages communication between a company and its clients to ensure satisfaction and foster long-term relationships. They handle inquiries, resolve issues, and may use customer relationship management (CRM) tools to track interactions. Strong communication skills and attention to detail are essential for success in this role.

How does a Client Relations Associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a Client Relations Associate, and why are they important?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

What is a client relationship associate job description?

A client relationship associate is responsible for maintaining and strengthening relationships with clients by providing excellent customer service, addressing inquiries, and ensuring client satisfaction. They often use CRM software to track interactions and may assist with onboarding, account management, and resolving issues to support client retention and business growth.

Is a CSA job stressful?

A Client Relations Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and maintaining client satisfaction. The level of stress depends on the workload, company environment, and communication skills required, but strong organizational and problem-solving abilities can help manage it effectively.
What job categories do people searching Client Relations Associate jobs in Newark, CA look for? The top searched job categories for Client Relations Associate jobs in Newark, CA are:
What cities near Newark, CA are hiring for Client Relations Associate jobs? Cities near Newark, CA with the most Client Relations Associate job openings:
Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Newark, CA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,961 per year, or $25.5 per hour.
Client Relations Associate

Client Relations Associate

Network Right

San Francisco, CA • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 26 days ago

Job description

About This Job: 

Network Right's Client Relations team is the bridge between our clients and the technical teams that serve them. As a Client Relations Associate, you will own a portfolio of 40 clients from day one, with your book adapting over time as the team scales and client needs change.

You won't need to find new clients, you'll support our existing clients by finding issues before they surface, following up before they have to ask, and keeping relationships healthy through consistent and thoughtful communication. You will be in Slack all day, context-switching across a large client base, running weekly syncs, supporting business reviews, and partnering closely with IT Managers and technicians to make sure clients feel taken care of.

The right person for this role has strong account management or customer success instincts, communicates with polish and clarity at every level from a new employee to a CEO, and genuinely enjoys building long-term relationships rather than chasing new ones.


This position is onsite Monday-Friday either at HQ or supporting a client.
Shift: 9:00AM-5:30PM PST, Monday-Friday

What You’ll Do:

  • Own the relationship with an assigned book of clients, serving as their main point of contact.

  • Conduct regular check-ins to maintain alignment and satisfaction.

  • Proactively monitor service performance, ticket trends, and client engagement.

  • Collaborate with our technical team to ensure smooth service delivery and issue resolution.

  • Identify and surface upsell or growth opportunities to the Senior Client Relations Manager.

  • Manage the renewal process and support contract updates.

  • Assist in onboarding new clients and ensuring a smooth handoff to technical teams.

  • Maintain accurate notes, updates, and tasks within our documentation systems.

About You:

  • 2+ years of experience in Account Management, Client Success, or a client-facing role (preferably in tech, MSP, SaaS, or IT services).

  • College degree in communications, psychology, English, or related field preferred. 

  • Exceptional communication skills; clear, polished, and client-friendly.

  • Strong organizational habits and ability to manage multiple accounts at once.

  • A proactive, solution-oriented mindset.

  • Experience with tools like JIRA/ticketing systems is a plus.

  • Comfortable working independently in a fast-paced environment.

Benefits:

❤️‍🩹 Health Benefits

  • 100% covered health, dental and vision insurance for you, 50% for dependents

  • Paid Parental Leave

  • HSA/FSA eligibility 

  • Access to a variety of mental health programs

💸 Compensation, Rewards & Recognition

  • 401(k) + 4% company matching 

🌴 Balance

  • Flexible Time Off

📚 Learning & Development

  • Flexible certification and learning stipends and reimbursements

🤝 Culture

  • Biannual company retreats

  • Social events

  • Wellbeing events and programs

➕ Extras

  • Home internet and mobile reimbursement

  • Monthly meal stipend

  • Commuter benefits 

  • Onsite meals and snacks

  • Dog-friendly office

Interview Plan

  • Round 1

    • Phone call with recruiter

  • Round 2

    • 45 min zoom call with hiring manager

  • Round 3

    • 45 min with Service Manager

  • Final Round

    • Mock Client Activity

Commitment to Diversity: Network Right best serves our employees, as well as our clients, when we foster a diverse, equitable, and inclusive workplace. We value the perspectives of employees with different backgrounds and experiences. Network Right has dedicated itself to the principle that the quality of its work and the continued growth of its business are enhanced by implementing internal policies and practices aimed at ensuring that each individual has an equal opportunity to succeed regardless of their background and identity.

Compensation Range: $65K - $75K