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Client Relations Associate Jobs in Midland, NC (NOW HIRING)

McAdams

Survey CAD Technician

Charlotte, NC · On-site

Maintains good client relations to foster and perpetuate a long-term relationship * Represents ... High School Diploma or GED * BS or associate's degree with emphasis on Surveying, Geomatics or ...

McAdams

Survey CAD Technician

Charlotte, NC

Maintains good client relations to foster and perpetuate a long-term relationship * Represents ... High School Diploma or GED * BS or associate's degree with emphasis on Surveying, Geomatics or ...

McAdams

Survey CAD Technician

Charlotte, NC · On-site

Maintains good client relations to foster and perpetuate a long-term relationship * Represents ... High School Diploma or GED * BS or associate's degree with emphasis on Surveying, Geomatics or ...

Burletto

Be Seen First

Business Sales Associates - ENTRY LEVEL / FULL TIME

Charlotte, NC · On-site

$40K - $55K/yr

It is important for our associate to understand our client's needs and meeting their expectations ... Customer care, sales, entry level sales, customer relations, entry level, entry level sales ...

Burletto

Be Seen First

Business Sales Associates - ENTRY LEVEL / FULL TIME

Charlotte, NC · On-site

$40K - $55K/yr

It is important for our associate to understand our client's needs and meeting their expectations ... Customer care, sales, entry level sales, customer relations, entry level, entry level sales ...

Compass Group

ASSOC, DIR I - CHARLOTTE, NC

Charlotte, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Associate Director assists to ensure client, customer satisfaction and efficient cost effective ... In addition; you will assist in fostering strong inter-departmental relations and integrate the ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Midland, NC

Client Relations Associate information

See Midland, NC salary details

$22.8K

$43K

$61.1K

How much do client relations associate jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client relations associate in Midland, NC is $42,959.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $45,600.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

What job categories do people searching Client Relations Associate jobs in Midland, NC look for?

The top searched job categories for Client Relations Associate jobs in Midland, NC are:

What cities near Midland, NC are hiring for Client Relations Associate jobs?

Cities near Midland, NC with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Midland, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, and 7% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $42,959 per year, or $20.7 per hour.

Client Relationship Specialist

Brightway Insurance

Charlotte, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Brightway Insurance rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

279th of 309 rated insurance

Job description

Make an impact. Build relationships. Grow your career.

Charlotte, NC | Onsite

At Brightway, our Engagement Center is at the heart of the client experience. As a Client Relationship Specialist, youll be a trusted resource for clients and Agency Ownershelping them feel confident, supported, and protected at every stage of their insurance journey.

This role is ideal for someone who enjoys meaningful conversations, problem-solving, and building long-term relationshipswhile also developing valuable skills in insurance, sales, and client engagement.

What Youll Do

Client Experience & Support

  • Serve as a primary point of contact for inbound client requests via phone, email, and digital channels
  • Resolve questions and concerns efficiently while delivering a consistently positive experience
  • Accurately document client interactions in CRM and internal systems

Relationship Building & Retention

  • Proactively connect with clients through outbound outreach to review policies and identify coverage needs
  • Educate clients on products and solutions that align with their goals and circumstances
  • Support policy renewals and retention by helping clients understand the value of their coverage

Collaboration & Continuous Improvement

  • Partner with internal teams and Agency Owners to deliver seamless service
  • Leverage technology and tools to improve workflows and enhance the client experience
  • Participate in training and development to grow your insurance knowledge and professional skillset

What Were Looking For

  • A strong customer service mindset and passion for helping others
  • Excellent communication skills with the ability to explain complex topics in a clear, approachable way
  • Comfort working in a fast-paced, client-facing environment
  • Strong attention to detail and ability to manage multiple priorities
  • Tech-savvy and eager to learn new systems and tools
  • Ability to work independently while contributing to a collaborative team environment

Licensing:

  • Must obtain a Personal Lines Insurance License within 60 days of employment
    (Brightway provides training and covers the cost of your first 3 licensing attempts)

Education & Experience

  • Bachelor's degree or an associate degree preferred but not required
  • 24 years of experience in customer service, sales, or a client-facing role strongly preferred
  • Insurance, risk management, or entrepreneurial experience is a plus but not required

Why Brightway?

Benefits & Perks

  • Medical, Dental, and Vision plans
  • Company-paid Basic Life and Short-Term Disability insurance
  • AD&D, Long-Term Disability, Identity Fraud, & Legal Protection plans available
  • 8 Weeks Paid Parental Leave
  • 401(k) retirement plan with up to a 4% company match
  • Health Savings Account (HSA) options
  • Pet Insurance plans
  • 11 Paid Company Holidays
  • 14 days of Paid Time Off (PTO)
  • Tuition Reimbursement Program
  • Employee Assistance Program (EAP)

Career Growth

  • Hands-on training and continuous learning opportunities
  • Exposure to insurance operations, client strategy, and business development
  • Clear pathways for growth within the Engagement Center and beyond

About Brightway

Established in 2008, Brightway is proud to be one of the fastest-growing insurance agency systems in the United States. With over 350 franchises spanning 35+ states and an impressive $1.3 billion in annual premiums, we rank among the nations largest privately owned property and casualty insurance distribution companies. We support our agency owners with comprehensive back-office services, marketing resources, and continuous learning and development.

We are embarking on the next stage of our customer-centric growth, driven by innovation from our talented associates and the application of cutting-edge technologies. This growth has opened doors for creative thinkers who thrive in a diverse and collaborative culture. As a Brightway team member, you'll engage in exciting projects that are reshaping the industry, working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients' most valuable assets.

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Equal Employment Opportunity:
Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law.

We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. Our goal is to provide a work environment that is free from discrimination and harassment, where everyone has an equal opportunity to succeed and grow.

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