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Client Relations Associate Jobs in Fort Wayne, IN

Family Support Service Worker II

Fort Wayne, IN Β· On-site

$17.42 - $17.43/hr

... for client intake and eligibility determination for all Brightpoint programs and financial ... associate's degree preferred, plus two or more years of work experience in at least one of the ...

Our team is committed to providing trauma-informed, client-centered services that promote lasting ... relations strongly preferred. * Education & Licensure * Associate's or Bachelor's degree in Human ...

Our team is committed to providing trauma-informed, client-centered services that promote lasting ... relations strongly preferred. * Education & Licensure * Associate's or Bachelor's degree in Human ...

Our team is committed to providing trauma-informed, client-centered services that promote lasting ... relations strongly preferred. * Education & Licensure * Associate's or Bachelor's degree in Human ...

Our team is committed to providing trauma-informed, client-centered services that promote lasting ... relations strongly preferred. * Education & Licensure * Associate's or Bachelor's degree in Human ...

Communication and public relations skills for engaging with clients and stakeholders. * Proactive ... Associate degree or equivalent experience * Management Experience: 2 years * Related Experience: 2 ...

Communication and public relations skills for engaging with clients and stakeholders. * Proactive ... Associate degree or equivalent experience * Management Experience: 2 years * Related Experience: 2 ...

Communication and public relations skills for engaging with clients and stakeholders. * Proactive ... Associate degree or equivalent experience * Management Experience: 2 years * Related Experience: 2 ...

Showing results 21-39

Client Relations Associate information

See Fort Wayne, IN salary details

$24.7K

$46.5K

$66.1K

How much do client relations associate jobs pay per year?

As of Sep 12, 2026, the average yearly pay for client relations associate in Fort Wayne, IN is $46,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $49,300.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Fort Wayne, IN?

The most popular types of Client Relations jobs in Fort Wayne, IN are:

What job categories do people searching Client Relations Associate jobs in Fort Wayne, IN look for?

The top searched job categories for Client Relations Associate jobs in Fort Wayne, IN are:

What cities near Fort Wayne, IN are hiring for Client Relations Associate jobs?

Cities near Fort Wayne, IN with the most Client Relations Associate job openings:

Infographic showing various Client Relations Associate job openings in Fort Wayne, IN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $46,460 per year, or $22.3 per hour.

Family Support Service Worker II

Kendallville, IN β€’ On-site

$17.43/hr

Full-time

Re-posted 10 days ago


Job description

Position: Family Support Service Worker II
Location: St Joseph County
Hours: 8 AM to 5PM Monday-Friday with occasional weekends and evenings
Starting Salary Range: $17.43
JOB SUMMARY
The Family Support Services Worker (FSSW) II is responsible for client intake and eligibility determination for all Brightpoint programs and financial assistance. The main responsibility is to promote a positive, friendly work environment for co-workers, clients, vendors, and the general public. The FSSW II provides referral, outreach, and advocacy services for families with other human service organization, utility companies, childcare providers and other private and public entities. Is responsible for a county office and represents Brightpoint at county events.
JOB DUTIES
  • Determines eligibility and enrolls families into Brightpoint programs ensuring compliance with program operations, regulations, and standards
  • Maintains a minimum standard of quality established by the program regulations and within Brightpoint's established guidelines.
  • Collaborates with other Brightpoint departments, programs, and services to ensure maximum benefits to families.
  • Represents Brightpoint at county inter-agency meetings and other county events.
  • Implements Brightpoint Values at all times.

SKILLS AND QUALIFICATIONS
  • Minimum High School Diploma or equivalency, associate's degree preferred, plus two or more years of work experience in at least one of the following (or related) areas: consumer relations, business, administration, energy employment/job training skills, or other social services.
  • Strong interpersonal, written, and oral communication skills with strong mathematics aptitude.
  • Ability to quickly develop a thorough understanding of basic community action concepts and the numerous regulations governing the Energy Assistance and Child Care Development Fund programs.
  • Ability to work with minimal supervision; self-motivated, attentive to detail, organized, productive, flexible, and dependable.
  • Ability to work flexible hours, including evenings and weekends.
  • Ability to relate well with diverse personalities from a variety of socio-economic backgrounds.
  • Proficient in MS Office applications.
  • High comfort level with public interaction.
  • When driving for Brightpoint, the employee must have a valid Indiana driver's license and must maintain minimum auto insurance liability limits of $100,000/$300,000
  • Manual dexterity and visual skills required.
  • Auditory and verbal skills required for communication with clients, staff, and the public.
  • Work involving standing, sitting, bending.
  • Must be able to stand and sit for 45 minute-intervals.
  • Must be able to move 40 pounds in all directions

FOR FURTHER INFORMATION, CONTACT, HUMAN RESOURCES EXT. 206 or 255
We, Brightpoint conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without any regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.