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Client Relations Associate Jobs in Arizona (NOW HIRING)

Project Architect | Healthcare

Phoenix, AZ · On-site

$82K - $110K/yr

Manage client relations * This role is an in-office position * Professional, NAAB-accredited degree ... associates, and with each other. Corgan promotes a healthy work-life balance by removing obstacles ...

Project Architect | Healthcare

Phoenix, AZ · On-site

$82K - $110K/yr

Manage client relations Qualifications * This role is an in-office position * Professional, NAAB ... associates, and with each other. Corgan promotes a healthy work-life balance by removing obstacles ...

Project Architect | Commercial

Phoenix, AZ

$82K - $110K/yr

Manage client relations Qualifications * This role is an in-office position * Professional, NAAB ... associates, and with each other. Corgan promotes a healthy work-life balance by removing obstacles ...

Project Architect | Healthcare

Phoenix, AZ · On-site

$82K - $110K/yr

Manage client relations Qualifications * This role is an in-office position * Professional, NAAB ... associates, and with each other. Corgan promotes a healthy work-life balance by removing obstacles ...

Project Architect | Healthcare

Phoenix, AZ

$82K - $110K/yr

Manage client relations Qualifications * This role is an in-office position * Professional, NAAB ... associates, and with each other. Corgan promotes a healthy work-life balance by removing obstacles ...

Project Architect | Commercial

Phoenix, AZ · On-site

$82K - $110K/yr

Manage client relations Qualifications * This role is an in-office position * Professional, NAAB ... associates, and with each other. Corgan promotes a healthy work-life balance by removing obstacles ...

Project Architect | Commercial

Phoenix, AZ · On-site

$82K - $110K/yr

Manage client relations * This role is an in-office position * Professional, NAAB-accredited degree ... associates, and with each other. Corgan promotes a healthy work-life balance by removing obstacles ...

Project Architect | Commercial

Phoenix, AZ · On-site

$82K - $110K/yr

Manage client relations Qualifications * This role is an in-office position * Professional, NAAB ... associates, and with each other. Corgan promotes a healthy work-life balance by removing obstacles ...

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Showing results 1-20

Client Relations Associate information

See Arizona salary details

$23.3K

$43.9K

$62.4K

How much do client relations associate jobs pay per year?

As of Jul 2, 2026, the average yearly pay for client relations associate in Arizona is $43,881.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $46,600.00 per year, depending on experience, location, and employer.

What does a customer relations associate do?

A client relations associate manages communication between a company and its clients to ensure satisfaction and address concerns. They often handle inquiries, provide product or service information, and maintain positive relationships using communication tools like email or phone. Strong interpersonal skills and familiarity with customer management software are typically required for this role.

What are Client Relations Associates?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What does a client relations associate do?

A client relations associate manages communication between a company and its clients to ensure satisfaction and foster long-term relationships. They handle inquiries, resolve issues, and may use customer relationship management (CRM) tools to track interactions. Strong communication skills and attention to detail are essential for success in this role.

How does a Client Relations Associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a Client Relations Associate, and why are they important?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

What is a client relationship associate job description?

A client relationship associate is responsible for maintaining and strengthening relationships with clients by providing excellent customer service, addressing inquiries, and ensuring client satisfaction. They often use CRM software to track interactions and may assist with onboarding, account management, and resolving issues to support client retention and business growth.

Is a CSA job stressful?

A Client Relations Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and maintaining client satisfaction. The level of stress depends on the workload, company environment, and communication skills required, but strong organizational and problem-solving abilities can help manage it effectively.
What are the most commonly searched types of Client Relations jobs in Arizona? The most popular types of Client Relations jobs in Arizona are:
What job categories do people searching Client Relations Associate jobs in Arizona look for? The top searched job categories for Client Relations Associate jobs in Arizona are:
What cities in Arizona are hiring for Client Relations Associate jobs? Cities in Arizona with the most Client Relations Associate job openings:
Employee Relations Manager

Full-time

Posted 13 days ago


BD rating

7.2

Company rating: 7.2 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

270th of 421 rated machine equipment manufacturers


Job description

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Responsibilities:

  • Works collaboratively with and provides day-to-day coaching and employee relations advice to Senior Business Unit, functional, and regional leaders, managers, HRBP's and associates.

  • Partners with managers in delivering corrective action, performance management, and completes all termination documentation.

  • Identifies and analyzes legal/compliance risks in employment situations.

  • Partners with the Labor & Employment Legal team to review and make recommendations on complex issues, such as terminations, investigations, and medical issues/accommodations, to effectively mitigate company risk.

  • Stays current by keeping abreast of the latest developments and changes in employment laws, regulations, and best practices.

  • Conducts internal investigations, documents findings and makes recommendations to management as appropriate.

  • Collaborates with Global Learning team to develop and deploy manager effectiveness, HR compliance, and other employee relation-related training programs.

  • Provides support to managers and other HR functions throughout the annual performance review process, including review of annual performance reviews.

  • Tracks and interprets trends in employee relations to proactively identify issues and develop training and other solutions.

  • Partners or leads projects/initiatives within the team to promote a culture of continuous improvement and best in class standing by creating proactive measures and initiatives to address employee relations issues and identify and implement best practices.

  • Partners with HRBPs/Sr leaders to proactively reduce employee relations issues by monitoring and analyzing employee relations trends to identify root cause and taking appropriate steps to reduce issues.

Required qualifications:

  • Minimum of 6 years of cumulative direct Employee Relations experience including experience managing a wide variety of complex, high risk and sensitive employment-related cases from intake to investigation to resolution.

  • Knowledge of US employment law, ADA, FLSA, DOL Title VII, FMLA, and USSERA.

  • Experience supporting Sr. Business Unit, function, and region leadership level client groups.

  • Experience with Exempt Level Professionals and Sr Level Management with direct experience providing strategic guidance on employee relations issues, including performance and developmental management. Experience with Sales preferred.

Preferred qualifications:

  • Bachelor's degree preferred, preferably in Management, Human Resources or Psychology, or equivalent combination of education, training, and experience in lieu of a Bachelor's degree.

  • SPHR or PHR


At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

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Primary Work LocationUSA AZ - Tempe HeadquartersAdditional LocationsWork Shift

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About BD

Sourced by ZipRecruiter

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

Industry

Medical equipment and supplies manufacturing and manufacturing

Company size

10,000+ Employees

Headquarters location

Franklin Lakes, NJ, US

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