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Client Program Manager Jobs in Mount Prospect, IL

Mondo

Senior Program Manager

Northbrook, IL · On-site

$75 - $95/hr

The client is seeking a Senior Program Manager to lead the implementation of an AI-powered customer service chatbot initiative. This highly visible business transformation project will introduce a ...

Kunai

Technical Program Manager

Chicago, IL · On-site

$132K - $172K/yr

As part of your first client engagement, you will help drive the retirement, remediation, and ... Technical Program Manager running programs involving application engineering, modernization ...

Eversana

Program Manager - AI Agency

Chicago, IL · On-site

The Program Manager is the operational backbone of client engagements within the AI Agency. This is not a traditional project management role - it is a delivery leadership role that owns the ...

Synch-Solutions

RPA Program Manager

Chicago, IL · On-site +1

Our client is looking to grow their RPA practice and needs RPA Program Managers who will be responsible for successful delivery of RPA programs and client satisfaction. This role will be involved in ...

EVERSANA

Program Manager - AI Agency

Chicago, IL · On-site

The Program Manager is the operational backbone of client engagements within the AI Agency. This is not a traditional project management role - it is a delivery leadership role that owns the ...

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All JobsClient Program JobsClient Program Manager JobsClient Program Manager Jobs in Mount Prospect, IL

Client Program Manager information

See Mount Prospect, IL salary details

$8

$53

$84

How much do client program manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for client program manager in Mount Prospect, IL is $53.73, according to ZipRecruiter salary data. Most workers in this role earn between $35.82 and $69.04 per hour, depending on experience, location, and employer.

How does a client program manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What are the key skills and qualifications needed to thrive as a client program manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

What is the average salary for a client program manager?

The average salary for a client program manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What does a client program manager do?

A client program manager oversees the planning, execution, and delivery of projects for clients, ensuring they meet scope, budget, and timeline requirements. They coordinate between internal teams and clients, manage stakeholder expectations, and utilize project management tools to track progress and resolve issues.
What job categories do people searching Client Program Manager jobs in Mount Prospect, IL look for? The top searched job categories for Client Program Manager jobs in Mount Prospect, IL are:
What cities near Mount Prospect, IL are hiring for Client Program Manager jobs? Cities near Mount Prospect, IL with the most Client Program Manager job openings:
Client Program Manager jobs near you
Infographic showing various Client Program Manager job openings in Mount Prospect, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $111,753 per year, or $53.7 per hour.

Senior Program Manager

Mondo

Northbrook, IL • On-site

$75 - $95/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 18 days ago

Job description

Apply now: Senior Project Manager, location is Northbrook, IL. The start date is July 13th for this 6-month contract position with potential extension into 2027.

Job Title: Senior Project/Program ManagerLocation-Type: Hybrid (3 days a week onsite in Northbrook, IL)Start Date Is: July 13th, 2026Duration: 6-Month Contract (through EOY, potential extension into 2027)Compensation Range: $75-$95/hrBenefits: Eligible for Health, Dental, Vision, 401KMust be authorized to work in the U.S. This position is not eligible for sponsorship.

Job Description:

  • The client is seeking a Senior Program Manager to lead the implementation of an AI-powered customer service chatbot initiative. This highly visible business transformation project will introduce a new communication channel and requires a strong leader who can drive roadmap development, stakeholder alignment, organizational change management, vendor coordination, and successful user adoption.

Day-to-Day Responsibilities:

  • Lead end-to-end delivery of an AI-powered customer service chatbot implementation
  • Drive roadmap planning, project execution, timeline management, and stakeholder communication
  • Partner with business leaders, customer service teams, technical teams, vendors, and executive stakeholders
  • Support organizational change management efforts and drive user adoption of the new communication channel
  • Collaborate with internal developers, Solution Architects, and Business Analysts throughout the project lifecycle
  • Ensure AI models are trained with quality data and aligned to business objectives
  • Monitor implementation progress and ensure successful delivery of project milestones
  • Create executive-level presentations and project updates using PowerPoint
  • Manage project plans, risks, dependencies, and resource coordination
  • Facilitate Agile ceremonies as needed (approximately 5-10% Scrum Master responsibilities)
  • Utilize Jira and project management tools to track work and maintain project visibility
  • Coordinate with customer service teams to ensure the solution delivers an exceptional customer experience
  • Support implementation and go-live activities

Minimum Requirements:

  • 8 years of Project Management experience leading enterprise technology initiatives
  • Prior experience leading a customer service AI chatbot implementation from inception through deployment
  • Experience managing 0-to-1 transformational projects involving new customer communication channels
  • Strong stakeholder management and executive communication skills
  • Experience building project roadmaps and driving organizational adoption of new technologies
  • Experience working with third-party software vendors and implementation partners
  • Strong knowledge of Agile methodologies and Scrum practices
  • Hands-on experience with Jira and project management tools
  • Experience working within regulated environments requiring HIPAA, compliance, privacy, or regulatory considerations
  • Strong organizational change management experience
  • Ability to adapt quickly, think on your feet, and navigate evolving project requirements
  • Excellent communication, presentation, and interpersonal skills

Preferred Qualifications:

  • Experience implementing AI-powered customer service, conversational AI, or chatbot solutions
  • Experience integrating customer-facing technologies with eCommerce or customer service platforms
  • Scrum Master certification or experience supporting Agile delivery teams