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Client Program Manager Jobs in Cicero, IL (NOW HIRING)

Transportation Program Manager

Chicago, IL ยท On-site

$139.34K - $257.77K/yr

Leads the creation of moderate to highly complex recommendations for improvements to client ... Program management experience required (5 years or more) - Construction management experience ...

We are looking for an experienced Program Manager to join our Chicago-area practice as a hands-on delivery lead on enterprise client engagements. This is a player-coach role: you will lead ...

Program Manager

Elk Grove Village, IL ยท On-site

$95K - $125K/yr

Description - Program Manager The Program Manager will oversee project plans, coordinate resources ... Responsibilities include managing client communication, monitoring project milestones, addressing ...

The Program Manager will drive the successful planning, coordination, and execution of strategic ... Partnering closely with internal teams and client stakeholders, this individual ensures alignment ...

Our Program Managers are adept at understanding both the big picture and the granular details ... Partner with Account Management to strategically manage scope, cultivate client relationships, and ...

The Program Manager will drive the successful planning, coordination, and execution of strategic ... Partnering closely with internal teams and client stakeholders, this individual ensures alignment ...

Program Manager

Elk Grove Village, IL ยท On-site

$95K - $125K/yr

Job Type Full-time Description - Program Manager The Program Manager will oversee project plans ... Responsibilities include managing client communication, monitoring project milestones, addressing ...

Program Manager

Elk Grove Village, IL ยท On-site

$95K - $125K/yr

Description: - Program Manager The Program Manager will oversee project plans, coordinate resources ... Responsibilities include managing client communication, monitoring project milestones, addressing ...

VML is celebrated for its innovative and human first, award-winning work for blue chip client ... Our Program Managers are adept at understanding both the big picture and the granular details ...

As a Program Manager at JLL, you'll drive strategic initiatives that shape how we deliver ... Facilitate collaboration between internal teams and client stakeholders. * Monitor program progress ...

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Client Program Manager information

See Cicero, IL salary details

$8

$54

$85

How much do client program manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for client program manager in Cicero, IL is $54.35, according to ZipRecruiter salary data. Most workers in this role earn between $36.25 and $69.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Program Manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

How does a Client Program Manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What does a Client Program Manager do?

A Client Program Manager is responsible for overseeing and coordinating projects or programs for a company's clients. Their main duties include managing client relationships, ensuring deliverables are met on time and within budget, and communicating project progress between clients and internal teams. They often develop project plans, set timelines, and resolve issues that arise during project execution. Client Program Managers play a key role in ensuring client satisfaction and achieving business goals.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What job categories do people searching Client Program Manager jobs in Cicero, IL look for? The top searched job categories for Client Program Manager jobs in Cicero, IL are:
What cities near Cicero, IL are hiring for Client Program Manager jobs? Cities near Cicero, IL with the most Client Program Manager job openings:
Strategic Retail Program Manager

Strategic Retail Program Manager

Signature Retail Services Inc.

Aurora, IL โ€ข On-site, Remote

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Job description

Program Manager - Signature Retail Services
Signature Retail Services is seeking a driven, client-focused Program Manager to lead national retail service programs for our brand and retail partners. This role is ideal for a strategic, data-savvy leader who excels at turning field insights, operational planning, and merchandising execution into measurable business impact.
The Program Manager serves as the primary partner for clients, ensuring programs are executed accurately, on time, and to the highest standard. You will translate client goals into actionable plans for our field and operations teams while providing thoughtful reporting, performance analysis, and recommendations to drive long-term program success.
Key Responsibilities:
Client & Program Leadership
  • Serve as the main point of contact for clients, fostering strong relationships built on communication, transparency, and trust.
  • Understand client goals, seasonal priorities, and KPIs, translating them into clear direction for field, operations, scheduling, and internal support teams.
  • Lead the full lifecycle of retail service programs-including planning, launch, execution, reporting, and ongoing optimization.

Field Execution & Operational Coordination
  • Partner closely with operations, field leadership, scheduling, and training functions to ensure flawless execution across national programs.
  • Support program launches, resets, promotional initiatives, continuity service cycles, and special projects.
  • Manage escalations, troubleshoot store-level issues, and ensure timely resolution of merchandising, inventory, or compliance concerns.

Reporting, Analysis & Insights
  • Monitor program performance, execution quality, compliance, and field feedback through reporting and audits.
  • Analyze field data, retailer insights, inventory indicators, and POS performance trends to identify opportunities and risks.
  • Build and deliver polished, executive-ready presentations highlighting program results, actionable insights, and strategic recommendations.
  • Partner with internal reporting teams to refine dashboards, tracking tools, and KPI frameworks.

Cross-Functional Collaboration
  • Work closely with vendor partners, client teams, and retail partners (Home Depot, Lowe's, and others) to align on program goals, execution priorities, and communication cadence.
  • Coordinate with print/fixture teams for POP, signage, and merchandising asset deployment as needed.
  • Support change management efforts tied to new programs, program enhancements, or retailer-driven updates.

Program Performance & Continuous Improvement
  • Track program budgets, timelines, deliverables, and performance against KPIs.
  • Identify process improvements and opportunities to streamline execution across teams.
  • Ensure all deliverables meet Signature Retail Services' quality standards for accuracy, professionalism, and impact.

Minimum Requirements
  • 5+ years of experience in retail program management, account management, merchandising, field operations, or related roles.
  • Strong understanding of Home Improvement retailers (Home Depot, Lowe's) or similar big-box environments.
  • Exceptional communication and relationship-building skills, including experience partnering with executive-level stakeholders.
  • High proficiency in Excel (pivot tables, formulas, tracking tools) and PowerPoint (executive-ready presentations).
  • Strong analytical mindset with the ability to translate data into insights and action plans.
  • Proven ability to manage multiple priorities in a fast-paced environment with strong attention to detail.
  • Demonstrated success collaborating across cross-functional teams such as operations, field leadership, scheduling, and vendor partners.
  • Solutions-oriented approach with strong problem-solving skills and a proactive mindset.

What We Offer
  • Competitive salary with performance-based annual bonus
  • Remote-friendly with travel as needed
  • Comprehensive benefits: medical, dental, and vision
  • Paid time off
  • 401(k) with company match
  • A growth-focused culture within a high-impact, nationally recognized retail services organization

Join Our Team
If you are a collaborative, insights-driven leader with a passion for client success, retail execution, and you're ready to make a meaningful impact at scale- we'd love to speak with you! Apply today to be part of Signature Retail Services' continued growth.