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Client Program Manager Jobs in Erie, PA (NOW HIRING)

Metz Culinary Management

Foodservice Supervisor

Erie, PA · On-site

$17.50/hr

... Recognition Programs * Record Keeping and Budget Management * Create and Submit Reports ... Support GM in communications with Client Contracts and all Departments * Maintain Safe and Sanitary ...

Erie Events

Guest Services Manager

Erie, PA · On-site

$50K/yr

... and programs related to the Guest Services department. He/ She will directly oversee the Erie ... VIP packages associated with events, client meetings, preparation of detailed event plans including ...

Paradigminfotech

Network Engineer

Erie, PA · On-site

... Client-Centric Model for customer management and delivery. MUST BE LOCAL TO PA THERE IS FACE TO ... program management skills to organize and report on multiple assets/sites/locations Thanks ...

360care

Ancillary Account Manager

Erie, PA · On-site

Ensure client satisfaction is met and maintained. * Conduct business in a professional, ethical and ... Actively supports and complies with all components of the compliance program, including, but not ...

360care

Ancillary Account Manager

Erie, PA

Ensure client satisfaction is met and maintained. * Conduct business in a professional, ethical and ... Actively supports and complies with all components of the compliance program, including, but not ...

360care

Ancillary Account Manager

Erie, PA · On-site

Ensure client satisfaction is met and maintained. * Conduct business in a professional, ethical and ... Actively supports and complies with all components of the compliance program, including, but not ...

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All JobsClient Program JobsClient Program Manager JobsClient Program Manager Jobs in Erie, PA

Client Program Manager information

See Erie, PA salary details

$8

$52

$82

How much do client program manager jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for client program manager in Erie, PA is $52.39, according to ZipRecruiter salary data. Most workers in this role earn between $34.95 and $67.31 per hour, depending on experience, location, and employer.

How does a Client Program Manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What are the key skills and qualifications needed to thrive as a Client Program Manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What does a Client Program Manager do?

A Client Program Manager is responsible for overseeing and coordinating projects or programs for a company's clients. Their main duties include managing client relationships, ensuring deliverables are met on time and within budget, and communicating project progress between clients and internal teams. They often develop project plans, set timelines, and resolve issues that arise during project execution. Client Program Managers play a key role in ensuring client satisfaction and achieving business goals.
What job categories do people searching Client Program Manager jobs in Erie, PA look for? The top searched job categories for Client Program Manager jobs in Erie, PA are:
What cities near Erie, PA are hiring for Client Program Manager jobs? Cities near Erie, PA with the most Client Program Manager job openings:
Client Program Manager jobs near you

Strategic Technical Account Manager (TAM) - Erie, PA Onsite

Bespin Global

Erie, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

A little bit about us
Bespin Global is a top global cloud MSP recognized in the Gartner Magic Quadrant for 8 consecutive years. We also won the AWS MSP Partner of the Year globally and many Google Partner of the Year awards!
We have 1,300+ "Bespineers" across 16 offices and 10 countries including the U.S., South Korea, Singapore, Dubai, Indonesia, China, and Tokyo, serving more than 4,500 customers worldwide.
If you want a fun and exciting role at a fast-growing company with lots of opportunities, this is the place for you.
Role Overview
As a Strategic Technical Account Manager, you will serve as the primary technical liaison and trusted advisor for a critical enterprise client. This is not a "behind-the-scenes" role; you will be embedded onsite, acting as the bridge between the client's executive business goals and their technical execution.
You will provide the thought leadership necessary to navigate complex cloud transformations, ensuring the client's infrastructure is not only resilient and scalable but also at the forefront of modern innovation-specifically within the realms of DevOps, Observability, and Generative AI.
Key Responsibilities
  • Strategic Advisory & Thought Leadership: Act as a consultant to client stakeholders, translating high-level business objectives into actionable technical roadmaps.
  • Architectural Guidance: Leverage the AWS Well-Architected Framework to conduct deep-dive reviews, ensuring workloads are optimized for cost, performance, security, and reliability.
  • Modern AI Integration: Guide the client through the adoption of Large Language Models (LLMs) and Agentic AI workflows to drive operational efficiency and product innovation.
  • Operational Excellence: Champion DevOps best practices (CI/CD, IaC) and implement robust Cloud & Infrastructure Observability strategies to ensure "five-nines" availability and proactive issue resolution.
  • Relationship Management: Build deep, empathetic relationships with both engineering teams and C-suite executives to foster a culture of collaborative success.
  • Incident & Escalation Management: While the role is strategic, you will provide high-level technical oversight during critical outages, ensuring root cause analysis leads to long-term architectural improvements.

Required Technical Qualifications
  • Cloud Expertise: Advanced proficiency in AWS services (Compute, Storage, Database, Networking, and Security). AWS Professional-level certifications are highly preferred.
  • Architectural Depth: Proven experience applying the AWS Well-Architected Framework to enterprise environments.
  • Observability & Monitoring: Hands-on experience with modern observability stacks (e.g., Datadog, New Relic, Dynatrace, or AWS CloudWatch/X-Ray) to monitor distributed systems.
  • DevOps Mastery: Deep understanding of the software development lifecycle, containerization (Kubernetes/EKS), and Infrastructure as Code (Terraform/CloudFormation).
  • AI/ML Fluency: Familiarity with the current AI landscape, including Amazon Bedrock, prompt engineering, and the deployment of Agentic AI frameworks.

Soft Skills & Core Competencies
  • The "Translator" Ability: You can explain the business impact of a $latency$ issue to a CEO and the technical nuances of a $BGP$ routing change to a network engineer.
  • Communication: Exceptional verbal and written skills; you are comfortable leadings workshops, quarterly business reviews (QBRs), and technical whiteboarding sessions.
  • Proactivity: You don't wait for a ticket to be opened. You identify risks and opportunities before they manifest as problems.
  • Emotional Intelligence: The ability to navigate high-pressure onsite environments with grace, empathy, and a "client-first" mentality.

Why This Role?
This is a high-visibility position that offers the autonomy of a consultant with the stability of a dedicated account role. You will be at the epicenter of the client's digital evolution, influencing how they build, scale, and innovate in the age of AI.
Other Stuff
  • Competitive salary and bonus structure
  • Highly qualified candidates will be eligible for stock options
  • Excellent benefits package including Health Insurance, Dental Insurance, Vision insurance, Short-term/Long-term insurance, Life Insurance, 401k with employer matching, and other wellness programs
  • Must be authorized to work in the U.S. (e.g., US citizen or permanent resident)

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