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Client Program Manager Jobs in Erie, PA (NOW HIRING)

Agility Marketing

Management Trainee

Erie, PA · On-site

Lead and develop our work force to exceed client expectations and maximize potential in Agility's Management Trainee Program. Effectively direct and manage various aspects of incoming contact center ...

Agility Marketing

Management Trainee

Erie, PA

Lead and develop our work force to exceed client expectations and maximize potential in Agility's Management Trainee Program. Effectively direct and manage various aspects of incoming contact center ...

Gehc

Consulting Manager

Erie, PA · On-site

$128K - $193K/yr

... client satisfaction. * Manages program deliverables, timelines,risksand resource requirements ... Uses sound judgement to make decisions and solve complex problems or tasks with client team or ...

PNC Bank

Relationship Manager I - BB

Erie, PA · On-site

Focuses on client opportunities by providing ideas and insights based on an understanding of the ... To learn more about these and other programs, including benefits for full time and part-time ...

PNC Bank

Relationship Manager I - BB

Edinboro, PA · On-site

Focuses on client opportunities by providing ideas and insights based on an understanding of the ... To learn more about these and other programs, including benefits for full time and part-time ...

J.L. Nick & Associates

Case Manager

Erie, PA · On-site

$19.50 - $25/hr

Case Manager Our client, a well-established and highly regarded local nonprofit organization, is ... This role is responsible for coordinating program services and supporting clients in accessing ...

Paradigminfotech

Network Engineer

Erie, PA

... our Client-Centric Model for customer management and delivery. Network Architecture and ... Basic program management skills to organize and report on multiple assets/sites/locations ...

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Client Program Manager information

See Erie, PA salary details

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$52

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How much do client program manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for client program manager in Erie, PA is $52.39, according to ZipRecruiter salary data. Most workers in this role earn between $34.95 and $67.31 per hour, depending on experience, location, and employer.

How does a Client Program Manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What are the key skills and qualifications needed to thrive as a Client Program Manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What does a Client Program Manager do?

A Client Program Manager is responsible for overseeing and coordinating projects or programs for a company's clients. Their main duties include managing client relationships, ensuring deliverables are met on time and within budget, and communicating project progress between clients and internal teams. They often develop project plans, set timelines, and resolve issues that arise during project execution. Client Program Managers play a key role in ensuring client satisfaction and achieving business goals.
What job categories do people searching Client Program Manager jobs in Erie, PA look for? The top searched job categories for Client Program Manager jobs in Erie, PA are:
What cities near Erie, PA are hiring for Client Program Manager jobs? Cities near Erie, PA with the most Client Program Manager job openings:
Client Program Manager jobs near you
Client Service Representative at Erie Animal Hospital

Client Service Representative at Erie Animal Hospital

Erie Animal Hospital

Erie, PA • On-site

$14 - $15.50/hr

Part-time

Posted 25 days ago

Job description

Practice
Since our opening in 1953, our hospital's success has always been driven by our veterinarians who have your pet's health and wellness at the forefront.
Erie Animal Hospital doctors and staff have served all of the community's pet care needs for over 70 years. We offer expert veterinary services to the Erie area, as well as other nearby cities.
More about the Role
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience. The CSR relays lab results to pet owners when appropriate and assists with filling prescriptions.
Anticipated schedule is 22-28 hours per week with afternoons/evenings required.
Competencies
  • Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
  • Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas.
  • Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
  • Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
  • Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
  • Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities
  • Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
  • Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
  • Processes cash, checks, charge card payments and credit account payments.
  • Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
  • Assists in the updating of client/patient files, as needed.
  • Prepares and sends client correspondence.
  • Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
  • Performs a backup of the computer system on a regular basis, as directed.
  • Performs and oversees the performance of posting daily business.
  • Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
  • Answers incoming telephone calls applying proper telephone etiquette.
  • Presents clients with medications, instructions, new client kits and any other take home items.
  • Handles emergency situations with great care, patience, and following established clinic policies and procedures.
  • Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.
  • Will need to report lab results to owners when appropriate and as directed by a doctor.
  • Will need to assist with prescriptions and fill prescriptions as directed and approved by the doctor.

Requirements/Qualifications
  • Ability to work on weekends as required
  • High school diploma or equivalent
  • Previous veterinary experience preferred
  • Client satisfaction references preferred
  • Practices OSHA safety techniques including proper PPE

Benefits Offered
  • Bonus incentive
  • Flexible work schedules
  • Career and professional development
  • Employee Assistance Program
  • Employee Referral Program

Benefits offered may vary depending on full or part time employment status according to company policy.
Pay Range
USD $14.00 - USD $15.50 /Hr.

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