Client Program Manager Jobs in Charleston, WV (NOW HIRING)

We are a social enterprise that is actively changing the face of child welfare and are constantly searching for talented, purpose-driven professionals to join our community. We are a group of happy warriors, courageous mutants, and passionate pragmatists.   

Position Summary:

Necco has an opportunity for a career as a Community Based Therapist in our STAY, Wraparound Program, and Outpatient Services which accepts clients who are enrolled in the WV CSED Waiver Program, Wraparound/SAH Program, and Outpatient Services. The STAY Therapist will serve clients between the ages of 3-20 who have been in residential treatment facilities or who need support to prevent this type of placement. Wraparound and Outpatient services serve clients between the ages of 3-18. The STAY therapist role is predominantly delivered as intensive in-home therapy by engaging both the client and the family. The wraparound/Outpatient services could be seeing clients in an office environment, school environment or in homes. All of our programs assist the client in reaching their treatment goals. The Therapist will be a key member of the multidisciplinary team and will communicate regularly with the client/family, other providers, and legal guardians.

The candidate selected will be responsible for the following:

 Service Delivery

• Provide person-centered and trauma-informed psychotherapy to the family and client
• Participate in all team meetings, as scheduled
• Ensure the confidentiality of families served
• Communicate in a responsible, courteous, and professional manner with youth, foster parents, biological families, outside agencies, referral sources, STAY team members, and others as appropriate

Caseload Management & Productivity

• Drive the treatment planning process from intake to discharge, based on client diagnosis and need
• Provide individual, family and group therapy, as required
• Meet or exceed billable hours
• Maintain complete and accurate client records per regulations
• Ensure treatment goals are tied to outcomes
• Consult with foster parents, parents, school personnel or other treatment team members to address client’s diagnosis, progress and barriers as needed.
• Maintain billing units and prior authorizations for each client
• Delivers services to clients across multiple environments, including in-home and community-based settings, and is required to transport clients as needed and travel between locations as essential functions of the position.

Data Entry

• Submit all documentation in a timely, accurate, and complete manner
• Understand Medicaid requirements and billing process
• Learn and execute Necco’s core software applications

Crisis Prevention/Risk Management

• Conduct safety planning, as needed
• Submit critical incidents or other risk-related concerns in a timely manner

Leadership and Development

• Participate in and/or provide clinical and/or billing supervision
• Maintain provisions of professional license and/or certification
• Collaborate with the treatment team
• Aid and mentor in training team members on strategies for mental health issues

Corporate Citizen

• Practice Ruthless Pragmatism
• Engage in peer-to-peer feedback
• Know and Live the Necco Corporate Culture Principles
• Embody the 3 essential virtues of Humble, Hungry and Smart
• Drive your Individual Performance Scorecard
• Adhere to and contribute to the Necco meeting structure

Position Qualifications

• Must be performed by a minimum of a master’s degree and professional licensure using generally accepted practice of therapies in the areas of psychology, psychiatry, counseling, and social work. (LSW—with contingency of obtaining LGSW, LCSW, LICSW or LPCC, LPC).
• Valid driver’s license and required insurance coverage
• Training and Travel willingness. Travel to the client location is required. Must have reliable transportation.
• Flexible hours and must be able to maintain a schedule that meets the clients needs.
• Successful completion of all required criminal background checks
• Must possess the skills to navigate and execute software programs (i.e Microsoft Office, Database, Electronic Health Record, Teams)

At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.