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Client Partner Executive Jobs in Rochester, NY (NOW HIRING)

Paylocity

Executive Account Manager

Pittsford, NY · On-site

The Executive Account Manager provides telephone, email, and potentially on-site support to large ... partnerships to ensure each client is realizing the maximum benefit of our system. * Monitor and ...

Paylocity

Executive Account Manager

Pittsford, NY · On-site

The Executive Account Manager provides telephone, email, and potentially on-site support to large ... partnerships to ensure each client is realizing the maximum benefit of our system. * Monitor and ...

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Showing results 1-20

All JobsClient Partner JobsClient Partner Executive JobsClient Partner Executive Jobs in Rochester, NY

Client Partner Executive information

See Rochester, NY salary details

$45.9K

$93.3K

$140.6K

How much do client partner executive jobs pay per year?

As of Aug 5, 2026, the average yearly pay for client partner executive in Rochester, NY is $93,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $102,600.00 per year, depending on experience, location, and employer.

What is the difference between Client Partner Executive vs Account Manager?

AspectClient Partner ExecutiveAccount Manager
Primary FocusBuilding strategic client relationships and driving business growthManaging existing accounts and ensuring client satisfaction
ResponsibilitiesDeveloping long-term partnerships, upselling, and cross-sellingRenewals, troubleshooting, and day-to-day account support
Required SkillsStrong communication, strategic thinking, negotiationCustomer service, problem-solving, relationship management
Work EnvironmentClient-facing, strategic planningOperational, client support

While both roles involve client interaction, the Client Partner Executive focuses on strategic growth and long-term partnerships, whereas the Account Manager handles ongoing account maintenance and satisfaction. The roles often overlap but serve different stages of the client lifecycle.

What are the key skills and qualifications needed to thrive as a client partner executive?

To thrive as a Client Partner Executive, you need strong expertise in account management, business development, and a proven record of building lasting client relationships, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, analytics platforms, and experience with contract negotiation are commonly required. Exceptional communication, strategic thinking, and problem-solving skills help you stand out in managing client needs and driving growth. These skills are crucial for delivering value to clients, fostering loyalty, and achieving business objectives in a competitive environment.

What is a client partner executive?

A Client Partner Executive is a senior professional responsible for managing and nurturing relationships with key clients in an organization. Their main role is to ensure client satisfaction, identify business opportunities, and act as a strategic advisor to help clients achieve their goals. They often collaborate with internal teams to deliver solutions tailored to client needs, aiming to drive revenue growth and long-term partnerships. This role requires strong communication, negotiation, and problem-solving skills, as well as a deep understanding of the client's industry.

How does a client partner executive typically collaborate with internal teams to deliver client solutions?

Client Partner Executives play a pivotal role in bridging the gap between clients and various internal departments, such as sales, product development, and customer support. They regularly coordinate cross-functional meetings to align on client objectives, ensure deliverables meet client expectations, and address any challenges that arise during project execution. By fostering open communication and providing clear direction, Client Partner Executives help streamline workflows and drive successful client outcomes. This collaborative approach not only enhances client satisfaction but also supports long-term business growth.
Client Partner Executive jobs near you

Client Account Executive

TELESOFT LLC DBA CALERO

Rochester, NY • On-site

$75K - $90K/yr

Full-time

Re-posted 9 hours ago

Job description

Role Overview:

The Client Account Executive is a strategic, revenue-driving role responsible for the overall health, adoption, and expansion of a portfolio of Calero customers. Candidates must reside in the Northeast region of the US.

You will partner closely with enterprise and mid-market clients to ensure they realize measurable value from our TEM, Mobile, and SaaS Expense Management solutions — driving higher adoption, multi-tower expansion, renewal success, and customer advocacy.

This is not a support role. This is a commercial, strategic, customer-outcome role with direct impact on Calero’s expansion of revenue.

Key Responsibilities

Customer Retention & Revenue Growth

  • Own renewals and lead commercial strategy across assigned accounts to drive best-in-class retention
  • Identify, qualify, and drive expansion opportunities across Calero’s product portfolio
  • Deliver Net Revenue Retention (NRR) >100% across your book of business.

Customer Success & Value Realization

  • Develop customized Success Plans linked to customer’s strategic business objectives.
  • Conduct regular Strategic Business Reviews (SBRs)

Customer Advocacy

  • Cultivate executive-level relationships (CIO, CFO, IT Finance, Procurement, Vendor Management, Mobility leaders).
  • Build advocates who participate in case studies, references, advisory councils, and peer-to-peer programs.
  • Serve as the internal voice of the customer to Product, Engineering, Support, and Operations.

Risk Identification & Issue Mitigation

  • Identify "red flags” and proactively work with Operations on recovery plans.
  • Partner with Operations to ensure SLAs, accuracy, and quality are consistently achieved.

Operational Excellence

  • Maintain CRM/CSM updates in Salesforce, and internal reporting structures.
  • Provide accurate forecasts for renewals and expansion pipeline.
  • Contribute to Customer Success playbooks, adoption programs, and scalable best practices.

Key Performance Indicators (KPIs)

  • Net Revenue Retention (NRR)
  • Renewal execution & on-time renewals
  • Expansion revenue contribution
  • Customer Advocacy (case studies, references)

Qualifications

  • Bachelor’s Degree or equivalent preferred
  • 3–7+ years in Customer Success, Account Management, or Growth roles in B2B SaaS, IT management, or managed services.
  • Industry experience in Telecom Expense Management, Mobility, SaaS Management, Cloud FinOps, ITFM, Procurement, or related enterprise disciplines.
  • Strong understanding of enterprise environments including telecom lifecycle management, mobile fleets, carrier billing, SaaS licensing, cloud optimization, or finance/IT operations.
  • Demonstrated ability to drive renewals, reduce churn, and grow existing accounts.
  • Strong executive presence and ability to lead strategic conversations with IT, Finance, and Procurement leaders.
  • Analytical mindset with experience leveraging dashboards, consumption data, optimization reports, and KPIs to influence customer decision-making.
  • Experience with global enterprises, regulated industries, or Fortune 1000 environments
  • Experience navigating complex, matrixed customer environments with multiple stakeholders


Calero is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The base salary for this position is $75,000-$90,000 with and On Target Earnings (OTE) of $150,000 (50/50 Base to commission split). It is important to Calero that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Calero aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions, that meet all required qualifications. Actual offers take candidate’s knowledge, skills, abilities, and experience into account. Base Pay is just one component of the total compensation package for employees. Other rewards vary by position and location.