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Client Operations Jobs in California (NOW HIRING)

Cotality

Sr Associate, Client Operations

San Diego, CA · Hybrid

About the role The Sr Associate, Client Operations position within the Credit Operations team specializes in conductingdetailed analysis, research, and data analysis to support lenders and consumers ...

Cotality

Sr Associate, Client Operations

San Diego, CA · On-site

About the role The Sr Associate, Client Operations position within the Credit Operations team specializes in conducting detailed analysis, research, and data analysis to support lenders and consumers ...

Aprio

Partner, Client Accounting Services

Irvine, CA · On-site

Partners act as stewards of the Aprio brand, delivering excellence in client service while driving revenue growth, operational effectiveness, and cross firm collaboration. Responsibilities Client ...

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All JobsClient Operations JobsClient Operations Jobs in California

Client Operations information

See California salary details

$9

$23

$48

How much do client operations jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for client operations in California is $23.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $27.26 per hour, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

In client operations, senior roles such as Director of Client Services, Vice President of Client Operations, or Chief Client Officer can reach or exceed $300,000 annually, especially with experience, leadership skills, and industry-specific expertise. These positions often require advanced degrees, extensive industry knowledge, and strong management abilities, and they may include bonuses and profit-sharing components.

How does a Client Operations professional typically collaborate with other departments to ensure client satisfaction?

Client Operations professionals often serve as a bridge between clients and internal teams such as sales, account management, and product support. They coordinate closely to address client needs, resolve issues, and streamline onboarding or service delivery processes. This role requires strong communication skills and the ability to manage multiple priorities, as it involves regular cross-functional meetings and proactive problem-solving. Building strong relationships internally is key to ensuring a seamless client experience and driving client retention.

Is operations a high paying job?

Client Operations roles can offer competitive salaries, especially with experience and specialized skills such as project management or data analysis. Compensation varies by industry, location, and company size, but these roles often include benefits and opportunities for advancement.

What are the key skills and qualifications needed to thrive as a Client Operations professional, and why are they important?

To thrive as a Client Operations professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM systems, project management tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are standout soft skills in this role. These skills ensure efficient client support, seamless workflow management, and high levels of client satisfaction.

What jobs pay 4000 a week without a degree?

In client operations, high-paying roles that can reach $4,000 a week without a degree typically involve sales, account management, or freelance consulting, often requiring strong communication skills and experience. These positions may be commission-based or performance-driven, with some roles offering flexible schedules and remote work options.

What are client operations?

Client operations involve managing and supporting the processes that ensure effective communication, service delivery, and relationship management with clients. This role often includes coordinating between teams, handling client inquiries, and using tools like CRM systems to optimize client satisfaction and retention.

What is the difference between Client Operations vs Client Services?

AspectClient OperationsClient Services
Primary FocusStreamlining processes, managing client accounts behind the scenesDirect client interaction, addressing client needs and concerns
Skills & CertificationsProject management, data analysis, CRM toolsCustomer service, communication, problem-solving
Work EnvironmentOperational teams, back-office settingsClient-facing roles, support centers
Industry UsageFinance, tech, consulting firmsRetail, hospitality, financial services

While both roles involve working with clients, Client Operations focuses on internal processes and efficiency, whereas Client Services emphasizes direct client interaction and support. Understanding these differences helps in choosing the right career path or job focus within client-related roles.

What are the most commonly searched types of Client Operations jobs in California? The most popular types of Client Operations jobs in California are:
Client Operations jobs near you

Sr Associate, Client Operations

Cotality

San Diego, CA • Hybrid

Full-time

Medical, Life, Retirement, PTO

Re-posted 2 hours ago

Job description

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

About the role

The Sr Associate, Client Operations position within the Credit Operations team specializes in conductingdetailed analysis, research, and data analysis to support lenders and consumers updating credit information used in the lender's home loan underwriting process.

They provide delightful customer service, ensuring understanding of the process by our clients and consumers and providing accurate and complete credit data.

Location: Our office is located at 2385 Northside Drive, Suite 100, San Diego CA 92108. Candidates should live within a commutable distance to this site.

Inbound & Outbound Calling - Average 15 - 20 calls / Day

Training: on-the-job training and call shadowing.

Schedule: This center is open from 6:00am-5:00pm Pacific Monday - Friday.Employees can exercise a hybrid work model, with 1 day onsite (Wednesday) and 4 days working remotely, based on individual performance. This model could change based on business needs. Adherence to working these hours is required, no exceptions. Some overtime may be desired depending on business needs. There would be one Lunch Break for 30 minutes and two 15 minutes breaks, which will be pre scheduled for the day.

What will you be doing -

This role requires technical expertise, understanding the credit industry knowledge, using proprietary tools, as wellpublic information available on the internet. The position focuses on delivering exceptional client service in a high-volume production environment while maintaining strict adherence to company and client standards.

  • Data Verification: Conduct inbound and outbound calls to creditors, borrowers and and lenders to verify and update credit report data.

  • Case Management: Research and resolve complex credit data discrepancies using proprietary tools, databases, and public records.

  • Lender Support: Provide technical assistance to lenders regarding credit report update requests and underwriting requirements.

  • Production & Compliance: Execute high-volume requests (15- 20 calls / day ) while maintaining strict adherence to company standards and Service Level Agreements (SLAs).

  • Documentation: Maintain precise and organized digital files for audit and compliance purposes.

Job Qualifications:

Basic Qualifications

  • Education - High school diploma, GED or equivalent

  • Experience: Proven background in Credit Operations, Mortgage lending, or Loan Processing .

  • Technical Skills: Proficiency in interpreting credit reports and navigating multi-screen database environments.

  • Operational Stamina: Ability to thrive in a fast-paced, high-volume production setting.

  • Analytical Skills: Strong attention to detail with the ability to solve problems independently.

  • Communication: Excellent verbal and written skills for professional interaction with external stakeholders.

Success Metrics

  • Accuracy: Maintaining zero-defect data entry and verification.

  • Speed: Consistently meeting or exceeding daily SLA turnaround times.

  • Resolution: Successfully resolving complex credit disputes through thorough research.

  • Agent Desktop Software Solutions - prior experience working with CISCO, Calabrio,

Annual Pay Range:

43,500 - 50,000 USD

Application Window:

This opportunity is expected to remain posted through the date identified below, subject to business needs.

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Highlights, depending on role classification, include:

  • Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.

  • Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.

  • Health: Multiple medical plan options with mental health and wellness support offerings.

  • Retirement: 401(k) with company match and vesting after one year.

  • Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.

  • Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

Cotality is an Equal Opportunityemployer committed to attracting and retaining thebest-qualified people available, without regard torace, color, religion, national origin, gender, sexualorientation, gender identity, age, disability or statusas a veteran of the Armed Forces, or any other basisprotected by federal, state or local law. Cotalitymaintains a Drug-Free Workplace.

Cotality is fully committed to a work environment that embraces everyone's uniquecontributions, experiences and values. We offer anempowered work environment that encouragescreativity, initiative and professional growth andprovides a competitive salary and benefits package. We are better together when we support and recognize our differences.

Privacy Policy

Global Applicant Privacy Policy

By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.

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