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Client Operations Manager Jobs in Utica, NY (NOW HIRING)

CR Fletcher

Operations Manager/Crew Leader

Utica, NY · On-site

CR Fletcher is seeking an Operations Manager/Crew Leader for a client company that operates across the Central New York area. Job Summary/Responsibilities: The Operations Manager oversees the day-to ...

Atwell, LLC

Director of Operations

Atwell, NY · On-site

... client satisfaction. * Provide leadership, coaching, and direction to field supervisors ... Partner with management and project teams to monitor project progress, labor utilization, change ...

Turning Stone Enterprises

Services Manager

Oneida, NY · On-site

$50K - $60K/yr

Conduct site inspections, tasting experiences, and client presentations introducing innovative ... operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received ...

Kapsch TrafficCom AG

System Operator I

Utica, NY · On-site

$22/hr

... operation of the Transportation Management Center (TMC) in Region 2. This role requires detailed ... Ability to cope with stress and perform in a cooperative team environment with the Client Interview ...

Oneida Health

Business System Analyst

Canastota, NY · On-site

$32 - $41.60/hr

Acts as a liaison to Operations Management, Software Vendors and Information Systems * Build internal/external client relationships * Report Writing/Scripting Duties and Responsibilities * Identifies ...

Oneida Health

Business System Analyst

Canastota, NY · On-site

$32 - $41.60/hr

Acts as a liaison to Operations Management, Software Vendors and Information Systems * Build internal/external client relationships * Report Writing/Scripting Duties and Responsibilities * Identifies ...

CBRE

Facilities Manager, on-site

Rome, NY · On-site

You'll be at the center of daily operations, partnering closely with client stakeholders, property management, landlords, and service providers to drive best-in-class facility performance. Through ...

Kapsch TrafficCom

System Operator I

Utica, NY · On-site

$22/hr

... operation of the Transportation Management Center (TMC) in Region 2. This role requires detailed ... Ability to cope with stress and perform in a cooperative team environment with the Client Interview ...

ERM

EHS Manager (Field Based)

Utica, NY

$43.26 - $60.81/hr

Partner with operational teams to proactively identify and address EHS risks. Incident ... Regular physical presence at the client facility is required. * Ability to conduct field ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Utica, NY

Client Operations Manager information

See Utica, NY salary details

$45.5K

$126.4K

$138.4K

How much do client operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client operations manager in Utica, NY is $126,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,900.00 and $136,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are popular job titles related to Client Operations Manager jobs in Utica, NY?

For Client Operations Manager jobs in Utica, NY, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Utica, NY look for?

The top searched job categories for Client Operations Manager jobs in Utica, NY are:

What cities near Utica, NY are hiring for Client Operations Manager jobs?

Cities near Utica, NY with the most Client Operations Manager job openings:

Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Utica, NY as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $126,352 per year, or $60.7 per hour.

Field Operations Supervisor

BioTouch

Cooperstown, NY

Full-time

Posted yesterday

New

Job description

The Field Operations Supervisor position will manage, train and oversee dispatch teams, confirm shift coverage and manage customer service.Responsibilities
  • Manages day-to-day operations activity and teams, and ensures the department is reaching goals set forth by leadership. 
  • Assists the Operations Manager/Director of Operations with communicating and explaining new directives, policies, or procedures to teams. 
  • Assists Operations Manager/Director of Operations with improving customer service and satisfaction through policy and procedural changes. 
  • Partners with operations team to solve and communicates active driver and client issues.
  • Escalates client and driver issues as necessary to Operations Manager/Director of Operations. 
  • Proactively manages dispatch boards for coverage, OTP and scanning compliance and addresses gaps performance discrepancies in real time with dispatch and drivers. 
  • Oversees shift changes and handoff including start/end of shift team meetings/communications. 
  • Reviews, validates and sends client status reports proactively per client expectations.
  • Coordinates team schedule/support to ensure appropriate coverage for client activity.
  • Manages customer complaints and solves in real time. 
  • Communicate driver compliance, training and reinforce performance standards.
  • Identify areas of driver shortages, overloaded drivers and additional TSA drivers. 
  • Manage team performance and develop team members for successive responsibility. 
  • Manage team schedules for coverage. 
  • Other duties as assigned
Required SkillsABILITIES REQUIRED:
  • Thorough understanding of practices, theories, and policies involved in logistics, transportation, business, and finance.
  • Excellent verbal and written communication and interpersonal skills.
  • Superior managerial and diplomacy skills.
  • Extremely proficient in Microsoft Office related software.
  • Excellent leadership, analytical, decision-making, and problem-solving skills.
QUALIFICATIONS: 
  • College degree in Logistics, Business or other related field, preferred. 
  • Extensive and diversified background with at least 3 years of related experience.