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Client Operations Manager Jobs in Spring Valley, NY

Outerspace

Client Operations Manager

Carlstadt, NJ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Apply Early

Outerspace

Client Operations Manager

Carlstadt, NJ

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Outerspace

Client Operations Manager

Carlstadt, NJ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Playbook

Client Operations Manager

New York, NY

$130/hr

Client Relationship Management: Act as the primary operational contact for client stakeholders at each location, typically property or asset managers. Build strong, trust-based relationships through ...

Playbook

Client Operations Manager

New York, NY · On-site

$130/hr

Client Relationship Management: Act as the primary operational contact for client stakeholders at each location, typically property or asset managers. Build strong, trust-based relationships through ...

Apply Early

Playbook

Client Operations Manager

New York, NY · On-site

$130/hr

Client Relationship Management: Act as the primary operational contact for client stakeholders at each location, typically property or asset managers. Build strong, trust-based relationships through ...

BNY

Director, Client Operations Manager

Manhattan, NY · On-site

... Client Services/Support function and drives future revenue growth through strategic insight on ... Experience managing large scale change and continuous process improvement * A good understanding of ...

Copper.co

Client Operations Associate

New York, NY · On-site

The Client Operations team sits at the heart of Copper, acting as the frontline for client ... Take ownership and accountability of all incoming queries and managing client expectations under ...

Copper.co

Client Operations Associate

New York, NY · On-site

The Client Operations team sits at the heart of Copper, acting as the frontline for client ... Take ownership and accountability of all incoming queries and managing client expectations under ...

Barry's

Client Operations Supervisor

New York, NY · On-site

$25/hr

Support management of studio staff on duty * Develop effective and cooperative relationships with clients/staff * Support the S/GM and AGM with studio Marketing strategy. This may include:

Craft

Market Operations Manager

New York, NY · On-site

The Role Crafty is seeking a Market Operations Manager to lead our local client operations in NYC - ensuring best-in-class service, operational excellence, and exceptional client satisfaction. This ...

Barry's

Client Operations Supervisor

New York, NY · On-site

$25/hr

Support management of studio staff on duty * Develop effective and cooperative relationships with clients/staff * Support the S/GM and AGM with studio Marketing strategy. This may include:

Barry's

Client Operations Lead

New York, NY · On-site

$22/hr

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

New York, NY · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

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Showing results 1-20

All JobsClient Operations Manager JobsClient Operations Manager Jobs in Spring Valley, NY

Client Operations Manager information

See Spring Valley, NY salary details

$45.1K

$125.3K

$137.3K

How much do client operations manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for client operations manager in Spring Valley, NY is $125,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,800.00 and $135,800.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Spring Valley, NY? For Client Operations Manager jobs in Spring Valley, NY, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Spring Valley, NY look for? The top searched job categories for Client Operations Manager jobs in Spring Valley, NY are:
What cities near Spring Valley, NY are hiring for Client Operations Manager jobs? Cities near Spring Valley, NY with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Client Operations Manager

Client Operations Manager

Outerspace

Carlstadt, NJ • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Be an early applicant

Job description

Welcome to Outerspace's official job board, where opportunities are endless. Explore career openings and join our dynamic team. Discover fulfilling roles across various functions and locations within Outerspace. Your next career move starts here - apply today!

Client Operations Manager – Outerspace (3PL Fulfillment)

About Outerspace
Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class operations with people-focused service and transparent technology to help brands scale with confidence. As we continue to grow, we're looking for a Client Operations Manager who thrives in a fast-paced, data-driven environment and is passionate about building strong, trust-based client partnerships.

About the Role
The Client Operations Manager (COM) serves as the primary operational liaison for a portfolio of DTC brands. You'll ensure day-to-day fulfillment operations run smoothly, SLAs are met, communication stays clear, and that clients feel supported and informed. This role is equal parts relationship management, operational oversight, and analytical problem solving. Perfect for someone who loves eCommerce, logistics, and collaborative cross-functional work.

What You'll Do
Client Relationship & Communication

  • Serve as the main point of contact for assigned brands, providing daily support across inbound, outbound, routing, inventory, and kitting workflows.
  • Lead weekly performance calls, reporting reviews, forecasting alignment, and launch planning with clients.
  • Communicate operational updates, escalations, and risk mitigation plans with clarity and urgency.

Operational Ownership

  • Monitor KPIs, SLAs, and volume trends across eComm and wholesale workflows.
  • Coordinate with internal teams—Receiving, Outbound, Wholesale Routing, Production/Kitting, and Inventory—to ensure seamless execution.
  • Review daily forecasts, order aging, mis-ship trends, and capacity constraints to drive proactive planning.
  • Create and maintain brand SOPs, routing guides, special projects, and packaging workflows.

Reporting & Analysis

  • Build and present reporting on order trends, SLA adherence, mis-ships, forecast accuracy, and operational throughput.
  • Identify operational patterns, areas of improvement, and client-impacting risks.
  • Translate data into actionable insights for both clients and internal stakeholders.

Strategic Projects & Peak Season Support

  • Support client onboarding, launches, large seasonal drops, and BFCM readiness.
  • Participate in cross-functional initiatives to improve processes, reduce errors, and streamline communication.
  • Assist with planning and labor alignment during peak season (some weekend support during Q4 may be required).

What Success Looks Like

  • Your brands feel informed, supported, and confident in their fulfillment operations.
  • Internal teams are aligned on priorities and working smoothly toward shared goals.
  • SLA performance, forecasting accuracy, and issue resolution timelines consistently improve.
  • You anticipate risks before they become problems and communicate solutions proactively.

What We're Looking For

  • 3–5+ years of experience in eCommerce operations, logistics, supply chain, account management, or 3PL client success.
  • Strong understanding of DTC fulfillment, routing, inventory workflows, or wholesale distribution.
  • Proficiency with Excel/Google Sheets; comfort interpreting and presenting data.
  • Experience using WMS platforms (Deposco is a plus, but not required).
  • Excellent communication skills with a calm, solution-oriented approach.
  • Ability to manage multiple clients, priorities, and escalations simultaneously.
  • Comfortable supporting high-volume periods, especially during Q4.

Compensation Range: $75,000 - $85,000 DOE

Benefits:

  • Paid Time Off
  • Paid Holidays
  • Insurance (medical, dental, vision)
  • HSA & FSA
  • 401(K) matching
  • and more!

Outerspace will never extend a job offer without first conducting a formal interview process, which includes multiple virtual and/or in-person interviews. We will never request sensitive personal information — including Social Security numbers or banking details — prior to making a formal offer. All legitimate Outerspace job postings are listed exclusively on this page. Any posting not found here is not authorized by Outerspace and should be treated as fraudulent.