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Client Operations Manager Jobs in Santa Monica, CA

Barry's

Client Operations Supervisor

Long Beach, CA · On-site

$24 - $25/hr

Support management of studio staff on duty * Develop effective and cooperative relationships with clients/staff * Support the S/GM and AGM with studio Marketing strategy. This may include:

Barry's

Client Operations Supervisor

Los Angeles, CA · On-site

$25/hr

Support management of studio staff on duty * Develop effective and cooperative relationships with clients/staff * Support the S/GM and AGM with studio Marketing strategy. This may include:

Barry's

Client Operations Supervisor

Los Angeles, CA · On-site

$25/hr

Support management of studio staff on duty * Develop effective and cooperative relationships with clients/staff * Support the S/GM and AGM with studio Marketing strategy. This may include:

Barry's

Client Operations Lead

Santa Monica, CA · On-site

$19/hr

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

Los Angeles, CA · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

Long Beach, CA · On-site

$19/hr

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

Pasadena, CA · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

West Hollywood, CA · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

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Client Operations Manager information

See Santa Monica, CA salary details

$50K

$138.8K

$152.1K

How much do client operations manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for client operations manager in Santa Monica, CA is $138,829.00, according to ZipRecruiter salary data. Most workers in this role earn between $150,400.00 and $150,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are popular job titles related to Client Operations Manager jobs in Santa Monica, CA?

For Client Operations Manager jobs in Santa Monica, CA, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Santa Monica, CA look for?

The top searched job categories for Client Operations Manager jobs in Santa Monica, CA are:

What cities near Santa Monica, CA are hiring for Client Operations Manager jobs?

Cities near Santa Monica, CA with the most Client Operations Manager job openings:

Client Operations Manager jobs near you

Sr. Manager, Client Operations

El Segundo, CA • On-site

24 Hour Home Care - Corporate Division
See more jobs at 24 Hour Home Care - Corporate Divisionexternal

Full-time

Posted 4 days ago

Job description

Build a Career That Changes Lives - Including Your Own
24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to innovation, growth, and operational excellence.
Here, the work you do matters. Whether you're supporting clients directly or helping drive our business forward, every role contributes to improving lives and strengthening the communities we serve.
Grow with purpose. Lead with heart. Make a difference every day.
Watch this short video to see the heart behind our work and the impact our teams create every day.
Who You Are
You are a passionate and performance-driven team player, eager to take on a key role in our company's growth. You embody Team 24's Care & Compete Principles and Competencies:
In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page
Sound interesting? Read on for more details!
The Role:
The Senior Manager, Client Operations (RC Relations) leads the Regional Center Relations function within Client Operations, ensuring continuity and accuracy of Regional Center funding. This role owns authorization-related partnerships with Regional Centers, including proactive reauthorization management, discrepancy resolution, funds recovery, and reconciliation. As the leader of a newly established team, the Senior Manager builds the operating model, develops the team, and establishes the workflows and performance standards needed to prevent service disruptions and protect authorized funding.
Primary Responsibilities
  • Lead the end-to-end reauthorization process, establishing proactive outreach, tracking, SLAs, and escalation processes to prevent authorization expirations and interruptions in client services.
  • Own authorization discrepancy resolution and funds recovery, partnering with Regional Centers, Revenue Cycle Management, and Finance to reconcile issues and recover outstanding funds.
  • Build and maintain strong relationships with Regional Center service coordinators, fiscal teams, and leadership, serving as the primary operational contact for authorization-related matters.
  • Lead, coach, and develop the RC Relations team, establishing priorities, performance expectations, workflows, and accountability while supporting hiring and onboarding.
  • Establish and monitor performance metrics, including reauthorization capture, time-to-renewal, discrepancy resolution, and funds recovery, providing regular reporting and insights to Client Operations leadership.

This is a hybrid position, coming into the El Segundo office 3x per week.
Work Schedule: Business hours are 8:00 a.m. to 6:00 p.m. Pacific Time. Depending on the position and business needs, employees may be required to work any scheduled shift within these operating hours.
What You Bring to the Table:
Qualifications
  • Previous experience working with Regional Centers is required
  • Bachelor's degree in Business, Healthcare Administration, Finance, Operations, or a related field preferred; equivalent practical experience considered.
  • 5+ years of progressive experience in healthcare operations, revenue cycle, authorization management, branch operations, or a related field.
  • 4+ years of people management experience, including team development, coaching, and performance management.
  • Experience establishing or significantly redesigning a team, operational process, or function strongly preferred.
  • Experience working with Regional Centers, government payors, managed care organizations, or similar funding partners strongly preferred.

Skills
  • Relationship management
  • People leadership
  • Authorization management
  • Financial reconciliation
  • Operational execution
  • Process development
  • Performance management
  • Communication

What We Bring to the Table:
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.
Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point, 24 Hour Home Care will review the prospective hire's written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.
Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.
  • By Email: info@dcba.lacounty.gov
  • By Web: https://dcba.lacounty.gov/contact-us/
  • By Phone: (800) 593-8222

For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).
The expected California Pay Range for this position:
$103,262-$130,000 USD

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