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Client Operations Manager Jobs in Manassas, VA (NOW HIRING)

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Operations Manager

Chantilly, VA · On-site

$60K - $75K/yr

Office-based, with regular travel to commercial client sites and our second office location Job ... Job Summary The Operations Manager runs the day-to-day of Smart Choice Cleaning. This role blends ...

Operations Manager

Arlington, VA · On-site

$125K - $180K/yr

... client representatives * Commit and allocate contractor labor force, resources, tools, materials ... Manage operational budgets, track expenditures, and ensure cost-effective utilization of resources ...

... client representatives * Commit and allocate contractor labor force, resources, tools, materials ... Manage operational budgets, track expenditures, and ensure cost-effective utilization of resources ...

IT Operations Manager

Alexandria, VA · On-site

$125K - $165K/yr

Ensure the stable operation and efficient performance of the client's operations center, monitoring and managing all aspects of the operation to ensure they meet performance metrics set by the ...

... client representatives * Commit and allocate contractor labor force, resources, tools, materials ... Manage operational budgets, track expenditures, and ensure cost-effective utilization of resources ...

Operations Manager This position reports directly to the Executive Director at the local U.S.VETS ... Ensures client file and program data audits are conducted to ensure compliance with funders as well ...

Operations Manager

Washington, DC · On-site

$115K - $122K/yr

Operations Manager Constellation seeks Operations Manager to join our Homeland Security team in ... S. citizen able to pass a background investigation by the client agency. DHS clearance with CBP or ...

Client Relations Manager - Real EstateReal Estate Operations Manager | EmpowerHome Team | On-Site | Chantilly, VA Location: Chantilly, VA Job Type: Full-Time Company: EmpowerHome Team Lead Client ...

Janitorial Ops Manager

Potomac, MD · On-site

$15.75 - $20.75/hr

... client, operations leads, and corporate support teams · Promote and ensure proper employee ... managing building services · Valid Driver's License and acceptable driving record required · ...

Optimize Operations. Grow Your Career. Valet Living is looking for an Operations Manager who ... Client Partnership: Collaborate with Sales and Account Executives to ensure client satisfaction and ...

Overview The Operations Manager is responsible for the overall leadership, coordination, and ... Project Delivery & Client Relations * Serve as a key point of contact for clients, negotiating ...

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Client Operations Manager information

See Manassas, VA salary details

$44.5K

$123.7K

$135.5K

How much do client operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client operations manager in Manassas, VA is $123,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $134,000.00 and $134,000.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Manassas, VA? For Client Operations Manager jobs in Manassas, VA, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Manassas, VA look for? The top searched job categories for Client Operations Manager jobs in Manassas, VA are:
What cities near Manassas, VA are hiring for Client Operations Manager jobs? Cities near Manassas, VA with the most Client Operations Manager job openings:
Infographic showing various Client Operations Manager job openings in Manassas, VA as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $123,650 per year, or $59.4 per hour.

Operations Manager

Smart Choice Cleaning, Inc.

Chantilly, VA • On-site

$60K - $75K/yr

Full-time

Medical, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Smart Choice Cleaning

Job Posting & Description

Operations Manager

Location: Office-based, with regular travel to commercial client sites and our second office location

Job Type: Full-Time

Reports To: Owner (this role operates with a high degree of day-to-day autonomy)

Compensation: $60,000–$75,000 annually, based on experience (paid weekly)

About Us

Smart Choice Cleaning is a growing cleaning company serving both commercial and residential clients, offering general cleaning and janitorial services alongside specialty services like carpet, upholstery, tile, and rug cleaning. We're known for reliable service and strong client relationships, and we're looking for an organized, hands-on professional to help run the office and keep our accounts running smoothly.

Job Summary

The Operations Manager runs the day-to-day of Smart Choice Cleaning. This role blends front-office administration, scheduling, and hands-on management of both commercial and residential accounts — including client visits, quality inspections, hiring, and supply coordination. The ideal candidate is dependable, detail-oriented, and comfortable operating independently and making sound decisions with minimal day-to-day supervision, across all of our service lines (general cleaning, carpet, upholstery, tile, and rugs).

Key Responsibilities

Office & Financial Administration

Deposit checks and process incoming payments

Enter customer payments into the CRM system

Client Account Management (Commercial & Residential)

Visit commercial clients on-site to maintain strong working relationships

Conduct quality inspections at commercial client locations

Respond to residential client needs and inquiries

Provide estimates for both commercial and residential jobs, across general cleaning and specialty services (carpet, upholstery, tile, and rug cleaning)

Meet with commercial clients on-site to present proposals for janitorial services

Scheduling & Logistics

Schedule cleaning jobs and coordinate crew assignments

Drop off supplies at our second office location as needed

Client Relations & Front Office

Answer incoming phone calls and respond to client inquiries (commercial and residential)

Human Resources

Handle hiring and staffing for open positions

Qualifications

Prior experience in office administration, operations, or a similar coordinating role

Comfortable with basic bookkeeping tasks (payments, deposits)

Demonstrated ability to work independently and make sound day-to-day decisions with minimal supervision

Experience with CRM software (or ability to learn quickly)

Strong communication and customer service skills

Highly organized with the ability to manage multiple priorities

Valid driver's license and reliable transportation (for client site visits and supply drop-offs)

Prior experience in the cleaning, janitorial, or facilities services industry a plus

Familiarity with specialty services (carpet, upholstery, tile, and rug cleaning) a plus

Prior hiring/staffing experience a plus

Comfortable preparing and presenting service proposals to prospective commercial clients

What We Offer

Company vehicle provided

Paid time off (PTO)

Competitive pay, based on experience

A stable, growing local business

A varied role that mixes office work with client-facing responsibility

How to Apply

Interested candidates should submit their resume and a brief note about relevant experience