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Client Operations Manager Jobs in Horn Lake, MS (NOW HIRING)

Segue HR LLC

Operations Manager

Memphis, TN · On-site

This position ensures that administrative, payroll, HR, and client support functions run efficiently and align with company goals. The Operations Manager partners closely with leadership to improve ...

Segue HR LLC

Operations Manager

Memphis, TN · On-site

This position ensures that administrative, payroll, HR, and client support functions run efficiently and align with company goals. The Operations Manager partners closely with leadership to improve ...

BrightView

Operations Manager

Memphis, TN · On-site

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Must be able to travel within the branch territory to visit designated client properties * Ability ...

Penhall

Operations Manager

Memphis, TN · On-site

The Operations Manager works closely with dispatch teams to ensure that employees and equipment are ... and client satisfaction. * Enforce company policies and ensure compliance with all relevant ...

3M HEALTHCARE

Operations Manager

Memphis, TN · On-site

$70 - $110/hr

The Operations Manager provides leadership and supervision to a highly efficient, multi-station ... Full work week responsibility of client or clients (including 2nd shift & weekend/donut shifts if ...

U.S. Lawns

Operations Manager

Memphis, TN · On-site

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

U.S. Lawns

Operations Manager

Memphis, TN · On-site

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

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Warehouse Operations Manager

Olive Branch, MS · On-site

$80K - $85K/yr

About the Role The 1st Shift Operations Manager owns execution for warehouse and fulfillment ... Communicate directly with the client as needed regarding shift performance and service execution

Fwainvest

Manager, Operations | New Accounts

Memphis, TN · On-site

$80 - $110/hr

... client experience. The Operations Manager will monitor key performance indicators related to ... service levels, quality, accuracy, and timeliness, and will partner with Supervisors to identify ...

New

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Warehouse Operations Manager (Immediate Hiring)

Olive Branch, MS · On-site

$65K - $75K/yr

2nd Shift Operations Manager - 3PL Fulfillment Shift: 2nd Shift | Approx. 3:00 PM - 1:00 AM Salary ... Communicate directly with the client as needed regarding shift performance and service execution

Memphis Grizzlies

Manager, Operations

Memphis, TN

This role serves as a core operational leader within Arena Operations--ensuring FedExForum is ... Self-motivated with strong client relations and staff management skills; * Demonstrated ability to ...

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Client Operations Manager information

See Horn Lake, MS salary details

$41.8K

$116.3K

$127.4K

How much do client operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client operations manager in Horn Lake, MS is $116,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,000.00 and $126,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are popular job titles related to Client Operations Manager jobs in Horn Lake, MS?

For Client Operations Manager jobs in Horn Lake, MS, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Horn Lake, MS look for?

The top searched job categories for Client Operations Manager jobs in Horn Lake, MS are:

What cities near Horn Lake, MS are hiring for Client Operations Manager jobs?

Cities near Horn Lake, MS with the most Client Operations Manager job openings:

Client Operations Manager jobs near you

Operations Manager

Segue HR LLC

Memphis, TN • On-site

Other

Re-posted 8 days ago

Job description

Description
Job Description - Operations Manager
Position Summary
The Operations Manager plays a pivotal role in overseeing the daily operations of a small but growing payroll and HR services company. This position ensures that administrative, payroll, HR, and client support functions run efficiently and align with company goals. The Operations Manager partners closely with leadership to improve processes, oversee staff performance, ensure compliance, and deliver a consistent and high-quality client experience.
Key Responsibilities
• Oversee daily operational functions across payroll, HR services, client support, and tax administration.
• Manage scheduling, workload allocation, and accountability of team members across functions.
• Develop, implement, and refine standard operating procedures (SOPs) to ensure consistent service delivery.
• Monitor client onboarding and support processes to ensure deadlines, accuracy, and service quality.
• Collaborate with leadership on process improvement initiatives, technology upgrades, and system optimization.
• Track and report on operational performance metrics, including client satisfaction, response times, and project completion.
• Support compliance efforts by ensuring proper handling of sensitive payroll/HR data and adherence to regulatory requirements.
• Assist in recruiting, onboarding, and training new team members within the operations team.
• Serve as a point of escalation for operational issues affecting client relationships.
• Prepare reports and updates for leadership regarding departmental progress, challenges, and opportunities.
Qualifications
• Bachelor's degree in Business Administration, Operations, Human Resources, or related field (preferred).
• 5+ years of experience in operations management, preferably in payroll, HR services, or related professional services.
• Strong leadership skills with proven ability to manage cross-functional teams.
• Familiarity with payroll/HRIS systems (e.g., UKG Ready, ADP, Paychex, Paylocity).
• Excellent problem-solving and decision-making skills.
• Strong organizational skills and ability to prioritize multiple projects.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, small business environment.
Key Performance Indicators (KPIs)
• Operational Efficiency: % of client implementations and support cases completed on time.
• Accuracy: Reduction in errors for payroll, HR, and tax processes.
• Client Satisfaction: CSAT and post-engagement survey scores.
• Team Productivity: Tickets, projects, and tasks completed per FTE.
• Process Improvement: Number of SOPs/processes streamlined or automated.
• Compliance: Zero missed deadlines for filings, compliance reporting, and regulatory requirements.
Requirements
Qualifications
• Bachelor's degree in Business Administration, Operations, Human Resources, or related field (preferred).
• 5+ years of experience in operations management, preferably in payroll, HR services, or related professional services.
• Strong leadership skills with proven ability to manage cross-functional teams.
• Familiarity with payroll/HRIS systems (e.g., UKG Ready, ADP, Paychex, Paylocity).
• Excellent problem-solving and decision-making skills.
• Strong organizational skills and ability to prioritize multiple projects.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, small business environment.

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