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Client Operations Manager Jobs in Garner, NC (NOW HIRING)

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This role ensures that work is completed safely, on schedule, within budget, and in alignment with company quality standards and client expectations. The Field Operations Manager leads ...

Veteran-friendly

Urgent

Be Seen First

This role ensures that work is completed safely, on schedule, within budget, and in alignment with company quality standards and client expectations. The Field Operations Manager leads ...

Veteran-friendly

Urgent

Partner with Operations, Workforce Management, and client leadership to deliver accurate reporting and actionable insights. * Ensure contract compliance, cost control, and strategic alignment with ...

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at multiple branch security locations and client sites.

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at multiple branch security locations and client sites.

As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at multiple branch security locations and client sites.

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Client Operations Manager information

See Garner, NC salary details

$39.7K

$110.2K

$120.8K

How much do client operations manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for client operations manager in Garner, NC is $110,244.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,400.00 and $119,400.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Garner, NC? For Client Operations Manager jobs in Garner, NC, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Garner, NC look for? The top searched job categories for Client Operations Manager jobs in Garner, NC are:
What cities near Garner, NC are hiring for Client Operations Manager jobs? Cities near Garner, NC with the most Client Operations Manager job openings:
Administrative Operations Manager

Administrative Operations Manager

Mosaic Pediatric Therapy

Garner, NC • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Mosaic Pediatric Therapy rating

5.2

Company rating: 5.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Mosaic Pediatric Therapy is a leading provider of life-changing therapy for children with autism and learning disabilities across North Carolina and Virginia.
We are confident our unwavering focus on integrating our core values into every aspect of our decision-making will continue to drive our rapid growth. We are on a mission to enrich the lives of children with autism and inspire the clinical leaders of tomorrow.
Mosaic Pediatric Therapy has an opening for an Administrative Operations Manager to support one of our Raleigh Clinics. The individual in this position is the operations leader at the clinic. The AOM is responsible for managing key aspects of clinic operations toward performance targets, including scheduled hours fulfillment, clinical staff utilization and overall billable hours. Day-to-day responsibilities include staff scheduling, facility management, family/patient communication, and new patient onboarding, among others. Additionally, the AOM is charged with administrative orientation for new hires and enforcement of administrative, operations and human resources policies.
Why Join Mosaic?
  • Our People Love It Here! Mosaic ranks in the top 5% of all healthcare companies in employee satisfaction (source: Peakon benchmarking)
  • Collaborative Work Environment: Our entire team, from top to bottom, is dedicated to the overall growth of the organization and promotes a collaborative and supportive environment.
  • Work/Life Balance: Our hours of operation are 8am-6pm...NO NIGHTS NO WEEKENDS!
  • Comprehensive Benefits: Mosaic provides a robust benefits package including medical, dental and vision plans; short-term disability; company 401k with match, competitive compensation plans, paid holidays and plus 15 days of Paid Time Off accrued annually, beginning at hire.

The AOM reports to the Clinical Director and is responsible for:
  • Monitoring and reporting on key performance indicators to the Clinical Director, Vice President of Clinical Operations and Mosaic's Chief Executive Officer.
  • Developing and maintaining the client/therapist master schedule to maximize clinic and therapist utilization, while fostering continuity and quality of care.
  • Modifying and changing daily schedules as needed to accommodate client and therapist absences. Notifying clinical staff and parents of appointment changes in a timely manner.
  • Reviewing and approving therapist requests for time off in accordance with clinic scheduling guidelines and time-off policies.
  • Facilitating client sign-in/sign-outs at the beginning and end of each appointment, documenting late arrivals/pickups
  • Ensuring clinical staff submit appointment documentation in a timely manner to support revenue cycle targets.
  • Building and maintaining professional working relationships with patients and their families, addressing all non-clinical family concerns.
  • Manage and monitor clinic supplies inventory and replenishment schedule
  • Maintain relationship with landlord and sub-contractors, facilitating repairs and maintenance, as necessary.
  • Prepare for the arrival of and train new hires on administrative functions and policies; and
  • Other duties may be assigned by the Clinical Director or Vice President of Clinical Operations.

Education & Experience
  • Bachelor's Degree, in Business Administration/Management, Healthcare Management, Information Systems, Project Management, Accounting, Finance, Operations Research, Statistics, or Industrial Engineering or equivalent combination of education and work experience.
  • A minimum of one (1) year of experience in operations or business management role (health care experience preferred but not required)
  • Strong working knowledge of Microsoft Excel / Google Sheets
  • Customer service orientation and the ability to build strong working relationships with staff members and patient families
  • Ability to learn quickly, perform multiple tasks and organize work in a systematic and efficient fashion

$50,000 - $60,000 a year
Applicants must be able to satisfactorily pass a background check to complete the hiring process. Candidates should indicate a preference of work location.
Mosaic is an Equal Opportunity Employer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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