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Client Operations Manager Jobs in Cincinnati, OH

Manager - Operations Time Type: Full Time SHIFT: Sun-Tue & every other Wed 5:00am - 5:30pm ... Complies with terms outlined in client SLAs. • Drives company Continuous Improvement efforts and ...

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Client Operations Manager information

See Cincinnati, OH salary details

$42.7K

$118.7K

$130K

How much do client operations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for client operations manager in Cincinnati, OH is $118,666.00, according to ZipRecruiter salary data. Most workers in this role earn between $128,600.00 and $128,600.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are the most commonly searched types of Client Operations jobs in Cincinnati, OH? The most popular types of Client Operations jobs in Cincinnati, OH are:
What are popular job titles related to Client Operations Manager jobs in Cincinnati, OH? For Client Operations Manager jobs in Cincinnati, OH, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Cincinnati, OH look for? The top searched job categories for Client Operations Manager jobs in Cincinnati, OH are:
What cities near Cincinnati, OH are hiring for Client Operations Manager jobs? Cities near Cincinnati, OH with the most Client Operations Manager job openings:
Infographic showing various Client Operations Manager job openings in Cincinnati, OH as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $118,666 per year, or $57.1 per hour.

Full-time

Medical, Dental, Vision, PTO

Posted 26 days ago


Crane Worldwide Logistics rating

7.5

Company rating: 7.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

137th of 362 rated logistics


Job description

ESSENTIAL JOB FUNCTIONS

  • Strategic planning and management of daily operations which includes overseeing the processes of Trucking, International, client services, and information collection and analysis.
  • Responsible for cost control, budgeting, revenue and profitability. This includes creating, and effectively communicating operational and functional reports and information to upper management in order to analysis trends, revenue, cost control, and productivity.
  • The position also handles many human resource activities, including hiring and firing, training and employee orientation.
  • The position handles aspects of safety and compliance, responsible for compliance of corporate and government regulations regarding safety, environmental, and transportation issues.
  • Protects company's image by keeping company and employee information confidential.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Maintain company's core value and best practices throughout regional operations
  • Other duties as assigned.

OTHER SKILLS AND ABILITIES

  • Ability to establish positive working relationships and work as a team.
  • Ability to effectively communication with all levels of staff and management.
  • Ability to motivate employees to work at their very best while creating an environment they look forward to every day.
  • Organizational and multitasking skills
  • Excellent organizational skills and ability to solve problems quickly and move on.
  • Multitasking, problem solving and quick decision making skills.
  • Ability to work in a fast paced work environment.
  • Ability to organize information into usable reports and graphs.
  • Knowledge of federal and state regulations for the transportation of goods by Ground / Air in the US and International Imports & Exports, Department of Transportation (DOT) regulations, dangerous goods regulations, transportation modes, traffic routes, trucking lanes and the country's most efficient highways.

Physical Requirements

  • Talking, hearing and using hands to operate computer equipment
  • Vision abilities required by this job include close vision and the ability to adjust focus
  • Job may require extended sitting or standing, use of standard office equipment.
  • Job willrequire presence on-site at the assigned work location

Education & Experience

  • A degree in Logistics, Transportation Management, or Business or equivalent work experience.
  • 10-15 years of management experience and knowledge of the transportation industry

CERTIFICATIONS AND LICENCES

  • Professional Certification may be required in some areas.

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

  • Quarterly Incentive Plan
  • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for education related to your job
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
  • Employee Discounts
  • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify 

Company benefits are contingent upon meeting eligibility requirements and plan conditions.


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