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Client Operations Manager Jobs in Beaumont, CA (NOW HIRING)

Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded * Deliver services as specified on client sites * Work to identify more ...

The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2-5 team members to ensure tasks are completed safely, efficiently, and to BrightView's quality ...

The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2-5 team members to ensure tasks are completed safely, efficiently, and to BrightView's quality ...

Communicate regularly with the Operations Manager to ensure client needs and expectations are consistently met or exceeded * Monitor site quality daily and ensure crews are addressing deficiencies ...

Communicate regularly with the Operations Manager to ensure client needs and expectations are consistently met or exceeded * Monitor site quality daily and ensure crews are addressing deficiencies ...

Showing results 41-60

Client Operations Manager information

See Beaumont, CA salary details

$45.4K

$126.3K

$138.4K

How much do client operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client operations manager in Beaumont, CA is $126,283.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,800.00 and $136,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are popular job titles related to Client Operations Manager jobs in Beaumont, CA?

For Client Operations Manager jobs in Beaumont, CA, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Beaumont, CA look for?

The top searched job categories for Client Operations Manager jobs in Beaumont, CA are:

What cities near Beaumont, CA are hiring for Client Operations Manager jobs?

Cities near Beaumont, CA with the most Client Operations Manager job openings:

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

Join a Company That Values Responsibility
The Client Service Manager is responsible for the business operations of an assigned client contracted service area. This position provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer request/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients and ensuring high client satisfaction. Hunting for transactional business and developing 10-15 new clients.
Essential Responsibilities
  • Develop and maintain strong working relationships with Independent Contractors by communicating expectations, providing coaching, and resolving issues.
  • Conduct quality inspections to ensure services are performed according to client specifications and City Wide standards.
  • Partner daily with Facility Solutions Managers and fellow Second Shift Managers to communicate client concerns, contractor performance, and operational priorities.
  • Execute City Wide's New Start Policy, Customer Complaint Policy, STAR Policy, and other operational procedures.
  • Manage client requests, service concerns, new client starts, and priority accounts requiring additional attention.
  • Make recommendations regarding contractor assignments, performance improvement, and contractor replacement when necessary.
  • Ensure compliance with client policies, cleaning specifications, safety requirements, and approved equipment and chemicals.
  • Utilize City Wide's CRM to complete inspections, upload photos, document service issues, and maintain accurate records.
  • Represent City Wide professionally while building long-term relationships with clients and Independent Contractors.
  • Perform additional duties as assigned to support operational excellence.

What We're Looking For
  • Manage all aspects of assigned client relationships, including client retention, expansion and diversification of City Wide building solutions and/or products.
  • Hunt for transactional business with 10-15 new clients requesting services from our 20 plus products.
  • Formulate and manage an effective service strategy and schedule tailored to each client.
  • Negotiate and enter into agreements with clients for additional services - determine pricing, staffing and logistics.
  • Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary.
  • Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistently follow through with all promises to clients.
  • Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly.
  • Ensure adequate (internal and external) staffing needs to service clients.
  • Promote the sale of, procure and monitor supplies for clients.
  • Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise.
  • Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc.
  • Schedule each non-routine activity in client facilities using Outlook.
  • Update and keep current all CRM details, Visit Summary Sheets and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate and that all items are properly labeled.
  • Notify Sales Executives of potential accounts in your territory, especially new construction.
  • Discuss quality control surveys with your clients and encourage them to take the time to respond when they are received.
  • Communicate client survey responses to the Director of Operations, Night Managers and Contractors.
  • Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance.
  • Approve Night Managers and/or Service Representatives pay sheets; ensure accuracy.
  • Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors.
  • Maintain updated route sheets, key/alarm sheets, and monthly planner for each client.
  • Participate and be present in monthly IC paydays.
MEASUREMENTS
  • Maintain Lost Business to greater than 90% of your route. (TRR)
  • Increase OS (other sales) sales on a monthly basis. Monthly minimum sales expectation is $50,000 per month.
  • Start 1 New Contractor per quarter.

Requirements
  • 3-5 plus year's sales and management experience in building maintenance, facility management or equivalent experience.
  • High School diploma required, AA/bachelor's degree highly desirable.
  • Highly detail oriented and excellent follow-through on commitments.
  • Positive and outgoing personality; great at building relationships.
  • Excellent verbal and strong written communication skills.
  • Proficient in Microsoft Office and knowledge of CRM database.
  • Must have reliable transportation, a valid California Driver's License and Vehicle Insurance.
Physical Demands
  • Constant sitting, bending, standing, etc. Ability to lift 50 pounds, work outdoors for 4 hours per day.

Benefits
  • Competitive salary compensation
  • Commissions and quarterly bonus opportunity
  • 401(k) with potential company match and profit sharing
  • Company contribution toward Medical, Dental, and Vision Insurance ($330/month)
  • Company-paid Life Insurance
  • 12 Days Paid Time Off (PTO) and 5 Days sick all earned time
  • Monthly mileage reimbursement program
  • Company Apple phone and technology
Why City Wide?
At City Wide Facility Solutions, we're more than a commercial cleaning company-we're a facility management company that helps businesses simplify the management of their facilities through a network of trusted service providers.
As a Client Service Manager, you'll play an important role in protecting client relationships, prospecting, supporting our Independent Contractors, and ensuring every client receives the exceptional service they expect. If you're looking for a position that offers independence, responsibility, and the opportunity to make a meaningful impact every day, we'd love to hear from you.