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Client Operations Manager Jobs in Ames, IA (NOW HIRING)

HVAC Service Manager

Ames, IA · On-site

$90K - $120K/yr

We are seeking a dedicated Service Manager to lead our client's service division, overseeing the maintenance and repair operations for HVAC mechanical systems in the commercial and industrial sectors.

Warehouse Manager

Nevada, IA · On-site

$70K - $110K/yr

Act as the point of contact for client operations teams. Address concerns, resolve complaints, and ... management * Strong knowledge of warehouse systems (WMS/OMS) and operational KPIs * Experience in ...

Project Manager - Service Automation

Ankeny, IA · On-site

$90K - $118K/yr

Maintain and grow the "Client for Life" concept for existing and new clients. Performs related work ... Attend scheduling meetings with the Operations Manager and assist with scheduling field labor

Sr. Project Manager - Automation

Ankeny, IA · On-site

$90K - $118K/yr

Act as account manager or single point of contact with client during project execution * Attend scheduling meetings with Operations Manager - assist with scheduling field labor * Attend project ...

Act as account manager or single point of contact with client during project execution * Attend scheduling meetings with Operations Manager - assist with scheduling field labor * Attend project ...

Store Manager Full Time

Ankeny, IA · On-site

$18 - $20/hr

The Store Manager is responsible for modeling and acting in accordance with Buff City Soap ... Strong knowledge of client service techniques and operational practices. * Strong problem solving ...

Coordinate with clients and providers to schedule new and re-schedule client's regular appointments ... Manage schedules to cover open services resulting from provider absences, illness, and vacations.

Coordinate with clients and providers to schedule new and re-schedule client's regular appointments ... Manage schedules to cover open services resulting from provider absences, illness, and vacations.

Coordinate with clients and providers to schedule new and re-schedule client's regular appointments ... Manage schedules to cover open services resulting from provider absences, illness, and vacations.

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Client Operations Manager information

See Ames, IA salary details

$43.6K

$121K

$132.6K

How much do client operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for client operations manager in Ames, IA is $121,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,100.00 and $131,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are popular job titles related to Client Operations Manager jobs in Ames, IA?

For Client Operations Manager jobs in Ames, IA, the most frequently searched job titles are:

What cities near Ames, IA are hiring for Client Operations Manager jobs?

Cities near Ames, IA with the most Client Operations Manager job openings:

Infographic showing various Client Operations Manager job openings in Ames, IA as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $121,041 per year, or $58.2 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

Description:

About South Story Bank & Trust


At South Story Bank & Trust, we are helping our communities, businesses and customers write their own stories through financing, banking, re-investing in our communities and giving back. We foster a collaborative, progressive environment where dedicated professionals can build rewarding careers while making a tangible impact in the community.


Position Overview


We are seeking an experienced and collaborative Assistant Vice President (AVP) Operations Manager to lead and enhance our bank’s operational functions.

This position plays a critical leadership role in ensuring efficient, compliant, and customer-focused operations while supporting the strategic goals of the bank. The ideal candidate will bring strong management experience, a solid understanding of banking operations, and the ability to effectively lead teams, drive projects, and collaborate across departments. Experience in Deposit Operations is strongly preferred, and Treasury Management knowledge is a plus.


Key Responsibilities


Operational Leadership & Oversight: Provide leadership and oversight for Deposit Operations and Treasury Management functions, ensuring efficient operations, regulatory compliance, and exceptional customer service.

Compliance & Risk Management: Develop, implement, and maintain operational policies, procedures, and controls that support operational accuracy, risk management, and audit readiness.

Client Engagement & Relationship Strategy: Build strong relationships with customers, vendors, and internal stakeholders through proactive communication.

Innovation & Continuous Improvement: Lead strategic initiatives, process improvements, technology enhancements, and bank-wide projects that improve efficiency and support organizational goals.

Reporting & Analysis: Prepare and analyze operational reports, identify trends, and recommend solutions to enhance service quality, mitigate risk, and control costs.

Team Leadership: Supervise, coach, and develop Deposit Operations and Treasury Management staff, including performance management, training, and workload delegation.


What We Offer

  • Competitive Compensation: A salary package that rewards both individual and team performance.
  • Comprehensive Benefits: Health, dental, and vision coverage, life insurance, generous paid time off, a 401(k) plan with matching contributions.
  • Growth & Development: Opportunities for professional and career growth in a supportive, community-focused environment.
  • Inclusive Culture: South Story Bank & Trust is an Equal Opportunity Employer. We value diversity and are dedicated to providing a welcoming, inclusive workplace for all.

Onsite Work Requirement: This position requires regular onsite attendance and is not eligible for remote work within the first year. The successful candidate will be expected to work from the designated office location during normal business hours.

Requirements:

Experience: Minimum five years of banking operations experience, preferably in Deposit Operations or Treasury Management, with at least two years proven leadership experience in Treasury Management, Banking Operations, or related financial services.

Educational Background: Bachelor’s degree in finance, accounting, business administration or related field preferred. Accredited ACH Professional (AAP) certification or Certified Treasury Professional (CTP) designation preferred.

Specific Skills: Strong knowledge of electronic banking platforms, risk management, and regulatory compliance with demonstrated ability to lead bank-wide projects from planning and implementation through execution and follow up.

Interpersonal Skills: Ability to lead cross-functional teams and manage complex projects in a dynamic environment.