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Client Operations Manager Jobs in Akron, OH (NOW HIRING)

PREMIER HOME PROS LLC

Operations Manager

Akron, OH · On-site

Job Title: Operations Manager Position Overview: The Operations Manager is responsible for ... Client Communication: Address client inquiries and follow-up questions promptly to ensure high ...

Addison Group

EMS Operations Manager

Parma Heights, OH · On-site

$55K - $75K/yr

About Our Client Addison Group is partnering with our client, a rapidly expanding healthcare transportation organization, to hire multiple Operations Managers. This leadership role is responsible for ...

Kona Ice

Assistant Operations Manager

Uniontown, OH · On-site

This includes maintaining adequate inventory levels, developing client relations, on-boarding event ... Assistant Operations Manager Responsibilities: Assist the GM in administrative tasks including but ...

Kona Ice

Assistant Operations Manager

Uniontown, OH · On-site

This includes maintaining adequate inventory levels, developing client relations, on-boarding event ... Assistant Operations Manager Responsibilities: Assist the GM in administrative tasks including but ...

Kona Ice

Assistant Operations Manager

Uniontown, OH · On-site

This includes maintaining adequate inventory levels, developing client relations, on-boarding event ... Assistant Operations Manager Responsibilities: Assist the GM in administrative tasks including but ...

Limitless East Marketing

Client Service Associate

Akron, OH · On-site

$13.75 - $19.25/hr

Company Description About Us Swift 7 Consultants is a forward-thinking operations and workflow ... Ensure accurate documentation, record-keeping, and client file management * Assist in preparing ...

Alphabe Insight Inc

Client Service Associate

Akron, OH · On-site

$13.75 - $19.25/hr

Company Description About Us Swift 7 Consultants is a forward-thinking operations and workflow ... Ensure accurate documentation, record-keeping, and client file management * Assist in preparing ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Akron, OH

Client Operations Manager information

See Akron, OH salary details

$42.6K

$118.3K

$129.6K

How much do client operations manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for client operations manager in Akron, OH is $118,322.00, according to ZipRecruiter salary data. Most workers in this role earn between $128,200.00 and $128,200.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
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What job categories do people searching Client Operations Manager jobs in Akron, OH look for? The top searched job categories for Client Operations Manager jobs in Akron, OH are:
What cities near Akron, OH are hiring for Client Operations Manager jobs? Cities near Akron, OH with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Operations Manager

Operations Manager

PREMIER HOME PROS LLC

Akron, OH • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 7 days ago

Job description


Job Title: Operations Manager

Position Overview:

The Operations Manager is responsible for overseeing daily business operations to ensure efficiency, quality, and productivity across departments. This role involves managing processes, leading teams, optimizing workflows, and supporting strategic initiatives to drive organizational success.

The ideal candidate is a strong leader with excellent organizational and problem-solving skills, capable of balancing short-term needs with long-term goals in a fast-paced environment.

Key Responsibilities:

  • Sales Team Management: Lead and manage the sales team, ensuring the smooth execution of all job stages from initial engagement through to funding.
  • Paperwork Coordination: Assist the sales team in efficiently processing all necessary documentation for production, ensuring a seamless handoff to finalize transactions.
  • Client Communication: Address client inquiries and follow-up questions promptly to ensure high levels of customer satisfaction.
  • KPI Management: Maintain and track office KPIs, ensuring performance targets are met, including 75% demo rate, 50% close rate, and 4,250 NVPIL.
  • Corporate Communication: Serve as a liaison with corporate infrastructure, providing responses to any questions or requests related to customers.
  • Sales Meetings and Training: Conduct weekly sales meetings and provide ongoing developmental training to sales staff to promote growth and enhance performance.
  • Collaboration with Production Team: Work closely with the production team to ensure smooth job installations, resolve customer escalations, eliminate cancellations, and track funding status.
  • Accountability and Expectations: Foster a culture of accountability among sales representatives, ensuring that expectations are clear and consistently met.
  • Sales Training and Retention: Lead ongoing sales training efforts aimed at improving customer retention and promoting long-term success at your location.
  • Please note, this is not a full list of duties, and additional responsibilities may be assigned as needed to support the organization's goals.

Qualifications:

  • Proven experience in operations management or similar leadership role, preferably within a service or home renovation industry
  • Strong ability to optimize processes and improve operational efficiency
  • Excellent communication and interpersonal skills, with the ability to lead and collaborate with diverse teams
  • Demonstrated ability to manage resources and drive operational improvements
  • Proficiency in using operational and project management software (e.g., Salesforce, or similar CRM tools)
  • Ability to thrive in a fast-paced, high-growth, and rapidly changing environment
  • Results-oriented with a strong focus on execution and outcomes
  • Strong problem-solving and decision-making abilities
  • Ability to manage multiple projects and priorities simultaneously
  • Action-oriented with a focus on achieving operational excellence

Benefits:

  • Health Coverage: Medical, Dental, and Vision Insurance.
  • Pet Insurance: Available with enrollment in medical coverage.
  • Employee Assistance Program (EAP): Support for personal and professional challenges.
  • Paid Time Off (PTO): Generous paid time off and holidays.
  • Life Insurance: Coverage for employees, spouse, and children.
  • Disability Coverage: Short-Term Disability (STD) & Long-Term Disability (LTD).
  • Company-Paid Life Insurance: Term Life/AD&D insurance ($25,000).
  • Employee Discounts: Discounts on travel, services, and products.
  • Wellness Programs: Support for your physical and mental well-being.
  • Professional Development: Opportunities for career growth and skill development.