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Client Operations Coordinator Jobs in Montclair, NJ

Cesna Group

Operations Coordinator (AWI)

Secaucus, NJ · On-site

$50K - $100K/yr

Job Summary The Operations Coordinator supports day to day logistics and order fulfillment ... Customer Service & Communication * - Serve as a point of contact for client logistics inquiries via ...

Omnicom

Manager, Client Operations

New York, NY · On-site

... coordinating with the other people and businesses within our Mediabrands network on various ... operational enhancements - more formally document processes, create templates, and identify ...

GCL

Operations Coordinator

Linden, NJ · On-site

$60K - $72K/yr

The full-time Operations Coordinator will assist the Rock-It Cargo Operations team with arranging ... Eligible for free tickets to client events, when available * Fantastic culture with regular company ...

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All JobsClient Operations JobsClient Operations Coordinator JobsClient Operations Coordinator Jobs in Montclair, NJ

Client Operations Coordinator information

See Montclair, NJ salary details

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How much do client operations coordinator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for client operations coordinator in Montclair, NJ is $25.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $28.41 per hour, depending on experience, location, and employer.

What does a client operations coordinator do?

A Client Operations Coordinator is responsible for managing and supporting the daily activities between a company and its clients. This role typically involves coordinating client onboarding, maintaining communication, processing client requests, and ensuring that client needs are met efficiently. They often work closely with internal teams to resolve issues, track project progress, and ensure high levels of client satisfaction. Strong organizational, communication, and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a client operations coordinator?

To thrive as a Client Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM systems, project management tools, and proficiency in Microsoft Office Suite are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help build solid client relationships and enable smooth operations. These skills ensure efficient workflow management, high client satisfaction, and successful coordination between internal teams and clients.

How does a client operations coordinator typically collaborate with other departments to ensure client satisfaction?

A Client Operations Coordinator often acts as a bridge between clients and internal teams such as sales, account management, and operations. They regularly communicate client needs, coordinate project timelines, and help resolve any service issues by working closely with these departments. This cross-functional collaboration ensures that clients receive timely updates and that their expectations are met, which is essential for building strong client relationships. Candidates should be comfortable managing multiple priorities and be proactive in fostering teamwork.

What is the difference between Client Operations Coordinator vs Client Services Specialist?

AspectClient Operations CoordinatorClient Services Specialist
Required CredentialsTypically a bachelor's degree; experience in operations or customer serviceUsually a bachelor's degree; strong communication skills and customer service experience
Work EnvironmentOffice setting, coordinating internal processesOffice or client-facing environment, focusing on client interactions
Employer & Industry UsageFinancial, tech, consulting firmsMarketing, retail, financial services
Common Search & ComparisonFocuses on operational support and process managementCenters on client communication and service delivery

The main difference is that a Client Operations Coordinator manages internal processes and operational workflows, while a Client Services Specialist primarily handles direct client interactions and service delivery. Both roles require strong communication skills and customer-focused experience but differ in their core responsibilities and work focus.

How much do client operations coordinators make in the US?

The average salary for a client operations coordinator in the US ranges from $45,000 to $65,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced coordinators or those in high-demand sectors can earn higher salaries, often supplemented with benefits and bonuses.

What cities near Montclair, NJ are hiring for Client Operations Coordinator jobs?

Cities near Montclair, NJ with the most Client Operations Coordinator job openings:

Client Operations Coordinator jobs near you
Infographic showing various Client Operations Coordinator job openings in Montclair, NJ as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $52,491 per year, or $25.2 per hour.

Operations Coordinator (AWI)

Cesna Group

Secaucus, NJ • On-site

$50K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 21 days ago

Job description

Job Summary
The Operations Coordinator supports day to day logistics and order fulfillment activities while serving as a key point of contact for customers. This role is responsible for processing B2B and B2C orders, coordinating with warehouses and 3PL partners, maintaining accurate data in ERP/WMS systems, and assisting with inventory, documentation, and billing support. The ideal candidate is detail oriented, customer focused, and eager to learn logistics operations in a fast paced environment. Strong communication skills, teamwork, and basic proficiency in Microsoft Office are essential, with Korean language skills considered a requirement.
Job Description
  • Typical Day
  • A typical day for the Operations Coordinator begins at 8:00 a.m., reviewing incoming orders, checking inventory levels, and coordinating with the warehouse team to ensure orders are picked, packed, and shipped accurately. Throughout the day, they update order information in the ERP/WMS system, monitor shipments, and respond to customer and client inquiries via email or phone. They work closely with internal teams to resolve any order, inventory, or carrier issues, assist with shipping documentation, and support basic billing activities as needed. The day also includes tracking data, flagging discrepancies, and contributing to small process improvements before wrapping up tasks and handoffs by 5:00 p.m.
  • Key Responsibilities
  • Operations & Logistics
  • - Process B2C orders including pick & pack, label creation, and tracking updates.
  • - Support inbound and outbound logistics coordination with the warehouse team.
  • - Ensure data accuracy in WMS/ERP systems and report any discrepancies.
  • - Understand 3PL operations basics (receiving, storage, returns, parcel and pallet handling).
  • - Assist in resolving basic logistics or carrier-related issues.
  • Customer Service & Communication
  • - Serve as a point of contact for client logistics inquiries via phone and email.
  • - Communicate order status updates and service notifications to clients.
  • - Coordinate internally with warehouse and admin teams to resolve client issues.
  • Order Management & Inventory
  • - Enter, track, and update orders in ERP/WMS systems.
  • - Monitor inventory levels and assist with periodic audits.
  • - Notify supervisors of inventory shortages or discrepancies.
  • Documentation & Compliance
  • - Assist in preparing shipping documents (BOLs, packing lists, customs forms).
  • - Follow established SOPs and ensure compliance with customer requirements.
  • Billing Support
  • - Help generate service invoices based on agreed rates.
  • - Assist with tracking billing communications and support payment follow-ups.
  • Continuous Improvement Support
  • - Participate in identifying small process improvements for better efficiency.
  • - Assist in data collection for reporting operational KPIs.
  • Additional Tasks as Needed
  • - Comfortable in office, and warehouse setting
  • - Able to lift objects weighing less than 49 lbs.
Qualifications
  • Requirements
  • Education:
  • - High school diploma or equivalent required.
  • - Associate or Bachelor's degree preferred (especially in Business, Logistics, or related fields).
  • Experience:
  • - No prior experience required; willingness to learn and adapt is key.
  • - Previous experience in logistics, customer service, or order processing is a plus.
  • Skills:
  • - Strong verbal and written communication skills.
  • - Excellent customer service
  • - Teamwork mindset.
  • - Ability to multitask and prioritize in a fast-paced environment.
  • - Detail-oriented
  • - Strong problem-solving skills.
  • - Proficient in Microsoft Office (Excel, Word, Outlook).
  • Languages:
  • - English required.
  • - Korean fluency required.
What's On Offer
  • Health, Dental, Vision Insurance ? 100% coverage for you and family
  • 401(K) with Company Match
  • Free Daily Lunch Catering
  • Annual performance-based incentives
  • Certification Recognition Program
  • Fitness Center Membership Subsidy Program

Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

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