Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life ... Key responsibilities include supporting enterprise strategic objectives, operational excellence ...
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life ... Key responsibilities include supporting enterprise strategic objectives, operational excellence ...
Client Service Associate
$12.75 - $17.50/hr
We're seeking a Client Services Associate to support daily operations, deliver exceptional service, and create a welcoming experience for employees and visitors. About the Role As a Client Services ...
Client Service Associate
$12.75 - $17.50/hr
We're seeking a Client Services Associate to support daily operations, deliver exceptional service, and create a welcoming experience for employees and visitors. About the Role As a Client Services ...
Remote Senior Call Center Representative
Orlando, FL · Remote
$18 - $24.75/hr
These individuals will play a critical role supporting our client's operations by reviewing ... Associates Degree * Proven ability to multitask simultaneously communicating and inputting data
Remote Senior Call Center Representative
Orlando, FL · Remote
$18 - $24.75/hr
These individuals will play a critical role supporting our client's operations by reviewing ... Associates Degree * Proven ability to multitask simultaneously communicating and inputting data
Remote Call Center Representative
Orlando, FL · Remote
$15 - $18.75/hr
These individuals will play a critical role supporting our client's operations by reviewing ... Associate's Degree (Preferred) high school diploma or equivalent is required * Proven ability to ...
Remote Call Center Representative
Orlando, FL · Remote
$15 - $18.75/hr
These individuals will play a critical role supporting our client's operations by reviewing ... Associate's Degree (Preferred) high school diploma or equivalent is required * Proven ability to ...
Remote Call Center Representative
Orlando, FL · On-site
$15 - $18.75/hr
These individuals will play a critical role supporting our client's operations by reviewing ... Associate's Degree (Preferred) high school diploma or equivalent is required * Proven ability to ...
Quick apply
Remote Call Center Representative
Orlando, FL · On-site
$15 - $18.75/hr
These individuals will play a critical role supporting our client's operations by reviewing ... Associate's Degree (Preferred) high school diploma or equivalent is required * Proven ability to ...
Remote Call Center Representative
Orlando, FL · On-site +1
$15 - $18.75/hr
These individuals will play a critical role supporting our client's operations by reviewing ... Associate's Degree (Preferred) high school diploma or equivalent is required * Proven ability to ...
Remote Call Center Representative
Orlando, FL · On-site +1
$15 - $18.75/hr
These individuals will play a critical role supporting our client's operations by reviewing ... Associate's Degree (Preferred) high school diploma or equivalent is required * Proven ability to ...
Client Service Associate
Winter Park, FL · On-site
$13.75 - $18.75/hr
Client Service Associate The Client Service Associate acts as a liaison between client, portfolio manager, custodian, and the operations and reconciliation departments. Responsibilities * Respond and ...
Client Service Associate
Winter Park, FL · On-site
$13.75 - $18.75/hr
Client Service Associate The Client Service Associate acts as a liaison between client, portfolio manager, custodian, and the operations and reconciliation departments. Responsibilities * Respond and ...
Remote Call Center Representative
Orlando, FL · Remote
$15 - $18.75/hr
These individuals will play a critical role supporting our client's operations by reviewing ... Associate's Degree (Preferred) high school diploma or equivalent is required * Proven ability to ...
Remote Call Center Representative
Orlando, FL · Remote
$15 - $18.75/hr
These individuals will play a critical role supporting our client's operations by reviewing ... Associate's Degree (Preferred) high school diploma or equivalent is required * Proven ability to ...
Client Service Associate
Lake Mary, FL · On-site
$12.75 - $17.50/hr
We're seeking a Client Services Associate to support daily operations, deliver exceptional service, and create a welcoming experience for employees and visitors. About the Role As a Client Services ...
Client Service Associate
Lake Mary, FL · On-site
$12.75 - $17.50/hr
We're seeking a Client Services Associate to support daily operations, deliver exceptional service, and create a welcoming experience for employees and visitors. About the Role As a Client Services ...
Client Service Associate
$12.75 - $17.50/hr
We're seeking a Client Services Associate to support daily operations, deliver exceptional service, and create a welcoming experience for employees and visitors. ⭐ About the Role As a Client ...
Quick apply
Client Service Associate
$12.75 - $17.50/hr
We're seeking a Client Services Associate to support daily operations, deliver exceptional service, and create a welcoming experience for employees and visitors. ⭐ About the Role As a Client ...
Client Service Associate
Lake Mary, FL · On-site
$12.75 - $17.50/hr
We're seeking a Client Services Associate to support daily operations, deliver exceptional service, and create a welcoming experience for employees and visitors. ☆ About the Role As a Client ...
Client Service Associate
Lake Mary, FL · On-site
$12.75 - $17.50/hr
We're seeking a Client Services Associate to support daily operations, deliver exceptional service, and create a welcoming experience for employees and visitors. ☆ About the Role As a Client ...
Client Service Associate
Winter Park, FL · On-site
$13.75 - $18.75/hr
Summary The Client Service Associate acts as a liaison between client, portfolio manager, custodian, and the operations and reconciliation departments. Responsibilities * Respond and resolve client ...
Client Service Associate
Winter Park, FL · On-site
$13.75 - $18.75/hr
Summary The Client Service Associate acts as a liaison between client, portfolio manager, custodian, and the operations and reconciliation departments. Responsibilities * Respond and resolve client ...
Transaction Processing Associate I
Ocoee, FL · On-site
$14.50/hr
Transaction Processing Associate I ON-SITE ONLY In Ocoee, FL. Pay Rate $14.50/hr. which may be ... Providing production services to client operations by performing administrative tasks such as data ...
Transaction Processing Associate I
Ocoee, FL · On-site
$14.50/hr
Transaction Processing Associate I ON-SITE ONLY In Ocoee, FL. Pay Rate $14.50/hr. which may be ... Providing production services to client operations by performing administrative tasks such as data ...
Providing production services to client operations by performing administrative tasks such as data ... Through our dedicated associates, Conduent delivers mission-critical services and solutions on ...
Providing production services to client operations by performing administrative tasks such as data ... Through our dedicated associates, Conduent delivers mission-critical services and solutions on ...
This includes administrative and operational support, business development assistance, and providing a consistent and effective level of client servicing when the Financial Advisor is unavailable.
This includes administrative and operational support, business development assistance, and providing a consistent and effective level of client servicing when the Financial Advisor is unavailable.
Client Service Associate
Lake Mary, FL · On-site
$12.75 - $17.50/hr
Overview At Gallagher, we're looking for a Client Service Associate to join our Commercial team. In ... operations running smoothly. You'll also collaborate with team members to improve workflows ...
Client Service Associate
Lake Mary, FL · On-site
$12.75 - $17.50/hr
Overview At Gallagher, we're looking for a Client Service Associate to join our Commercial team. In ... operations running smoothly. You'll also collaborate with team members to improve workflows ...
Serves as a lead for the day-to-day operations of a small- to medium-sized client processing support team, providing work direction and technical assistance on complex matters. * Serves as the ...
Serves as a lead for the day-to-day operations of a small- to medium-sized client processing support team, providing work direction and technical assistance on complex matters. * Serves as the ...
The Client Associate will act in an Executive Assistant capacity serving as the operational backbone of the team, ensuring seamless execution of administrative, client-facing, and marketing ...
The Client Associate will act in an Executive Assistant capacity serving as the operational backbone of the team, ensuring seamless execution of administrative, client-facing, and marketing ...
Manager, Client Support
Orlando, FL · On-site
You are responsible for coordinating the daily operations of your team and ensuring that customer ... Determine and align staff size and inbound/outbound associate workflow to call forecasting
Manager, Client Support
Orlando, FL · On-site
You are responsible for coordinating the daily operations of your team and ensuring that customer ... Determine and align staff size and inbound/outbound associate workflow to call forecasting
Manager, Client Support
Orlando, FL · On-site
You are responsible for coordinating the daily operations of your team and ensuring that customer ... Determine and align staff size and inbound/outbound associate workflow to call forecasting
Manager, Client Support
Orlando, FL · On-site
You are responsible for coordinating the daily operations of your team and ensuring that customer ... Determine and align staff size and inbound/outbound associate workflow to call forecasting
Client Operations Associate information
See Orlando, FL salary details
$10.55 - $14.12
9% of jobs
$16.45 is the 25th percentile. Wages below this are outliers.
$14.12 - $17.69
24% of jobs
The median wage is $20.41 / hr.
$17.69 - $21.26
22% of jobs
$21.26 - $24.83
16% of jobs
$26.41 is the 75th percentile. Wages above this are outliers.
$24.83 - $28.40
9% of jobs
$28.40 - $31.97
7% of jobs
$31.97 - $35.54
4% of jobs
$35.54 - $39.11
4% of jobs
$39.11 - $42.68
3% of jobs
$42.68 - $46.25
1% of jobs
$46.25 - $49.82
0% of jobs
$10
$24
$49
How much do client operations associate jobs pay per hour?
What is the difference between Client Operations Associate vs Client Services Coordinator?
| Aspect | Client Operations Associate | Client Services Coordinator |
|---|---|---|
| Required Credentials | Typically a bachelor's degree, relevant certifications (e.g., CRM tools) | Similar educational background, often with customer service certifications |
| Work Environment | Corporate offices, financial firms, consulting companies | Financial institutions, marketing agencies, client-facing departments |
| Employer & Industry Usage | Used in finance, consulting, tech sectors | Common in finance, marketing, and service industries |
| Search & Comparison Intent | People comparing operational roles focused on client management and backend processes | Individuals looking for client-facing roles emphasizing service and support |
The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.
What are the key skills and qualifications needed to thrive as a client operations associate?
What does a client operations associate do?
How does a client operations associate typically collaborate with other departments within a company?

Full-time
Re-posted 19 days ago
Bank Of America rating
8.2
Based on 526 frontline employees who took The Breakroom Quiz
51st of 170 rated banks
Job description
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Merrill, we empower you to bring your whole self to work. We value the unique perspectives in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different skills and experiences that individuals bring from all backgrounds and careers; whether gained through military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Job Description:
This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients.
Responsibilities:
- Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
- Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
- Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
- Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
- Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset
Required Qualifications:
- Currently holds FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 (63 and 65 accepted in lieu of 66)
- Possesses advanced industry knowledge and an understanding of investment products
- Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results
- Demonstrates a client-centric mindset, always acting in the best interest of the client
- Has the ability to learn and adapt to new information and technology platforms
Desired Qualifications:
- Has experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience
- Is comfortable operating in a fast-paced environment with changing and evolving responsibilities
- Is detail oriented
- Demonstrates a commitment to continuous learning and professional growth
- Exhibits sound judgment and discretion when handling sensitive information
- Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce
- Demonstrates professional verbal and written communication skills
Skills:
- Account Management
- Client Management
- Customer and Client Focus
- Issue Management
- Oral Communications
- Business Development
- Client Solutions Advisory
- Pipeline Management
- Prioritization
- Administrative Services
- Emotional Intelligence
- Referral Identification
- Written Communications
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the Workplace Excellence policy.
Shift:
1st shift (United States of America)
Hours Per Week:
37.5
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About Bank Of America
Sourced by ZipRecruiter
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US
Year founded
1998