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Client Operations Associate Jobs in Lowell, MA (NOW HIRING)

GMO

2027 Investment Operations Associate

Boston, MA · On-site

$80/hr

We manage approximately $80bn for a client base that includes many of the world's most ... Position Overview The Investment Operations Associate Program is a unique opportunity to gain a ...

GMO

2027 Investment Operations Associate

Boston, MA · On-site

$62K - $72K/yr

We manage approximately $80bn for a client base that includes many of the world's most ... Position Overview The Investment Operations Associate Program is a unique opportunity to gain a ...

New

Roku

Ad Operations Associate

Boston, MA

$94K - $122K/yr

Collaborating closely with Client Services and Product Marketing, team members spearhead the ... About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In ...

Partners Capital

Client Onboarding Associate

Boston, MA · On-site

For more information, visit Position Description The Client Onboarding Associate located in Boston ... This is a newly created position within our Client Operations team. This role is client facing with ...

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Client Operations Associate information

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How much do client operations associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for client operations associate in Lowell, MA is $26.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $30.05 per hour, depending on experience, location, and employer.

What does a client operations associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

What are the key skills and qualifications needed to thrive as a client operations associate?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

How does a client operations associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What is a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth service delivery, and supporting client needs. They often handle communication, data management, and coordinate with internal teams using tools like CRM software to maintain client satisfaction and operational efficiency.

What is the role of a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth communication, and supporting service delivery. They often handle onboarding, troubleshoot issues, and use tools like CRM systems to maintain accurate client data. Strong organizational and communication skills are essential for this role.

What are the most commonly searched types of Client Operations jobs in Lowell, MA?

The most popular types of Client Operations jobs in Lowell, MA are:

What cities near Lowell, MA are hiring for Client Operations Associate jobs?

Cities near Lowell, MA with the most Client Operations Associate job openings:

Client Operations Associate jobs near you
Infographic showing various Client Operations Associate job openings in Lowell, MA as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,139 per year, or $26 per hour.

2027 Investment Operations Associate

GMO

Boston, MA • On-site

$80/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 4 days ago

Job description

Company Profile
 
Founded in 1977, GMO is a global investment manager committed to delivering superior long-term investment performance and advice to our clients. We offer investment strategies and solutions where we believe we are positioned to add the greatest value for our investors. These include multi-asset class, equity, fixed income and alternative offerings.
 
We manage approximately $80bn for a client base that includes many of the world's most sophisticated institutions, financial intermediaries, and private clients. Industry-wide, we are well known for our focus on valuation-based investing, willingness to take bold positions when conditions warrant, and candid and academically rigorous thought leadership. Jeremy Grantham, GMO's Co-Founder and Long-Term Investment Strategist, is renowned as an expert in identifying speculative investment bubbles and also as a leading climate investor and advocate.
 
GMO is privately owned and employs over 430 people worldwide. We are headquartered in Boston, with additional offices in Europe, Asia and Australia. Our company-wide culture emphasizes commitment to clients, intellectual curiosity, and open debate. We celebrate and respect our differences, while embracing and valuing what each of us brings to work, as we know that diverse teams in an inclusive, caring environment achieve higher engagement and better client results.
 
Please follow the prompts included in this job posting to apply. The application window for this role is anticipated to remain open until the job is filled, or as otherwise determined by GMO.
 

Position Overview
The Investment Operations Associate Program is a unique opportunity to gain a deep understanding of the full breadth of investment operations while learning the inner workings of an investment management firm by working across teams supporting the trading, portfolio management, investment research, and client services groups. We aim to invest in and develop exceptionally bright and motivated individuals to build our pipeline of talented employees.  The Investment Operations Associate Program is a two-year rotational program in which you will work across multiple teams at GMO learning the core operational functions of the business. 
 
Each rotation will be approximately six months in duration. The duration and nature of each rotation will vary based on team needs, fit, and your skills and interests.  Upon joining in June 2027, you will participate in an expansive training program over the course of several weeks in order to gain insight into the firm and the investment management landscape. Additional training will be provided on an ongoing basis throughout your tenure in the program. 
After two years of the rotational program, the goal is for you to be placed in a full-time position with one of our investment operations teams.
 
Responsibilities
You will work across and gain experience with the some of the following teams:
 
Trade Operations
Within Trade Operations, you will provide business and operational support for GMO's trading functions. You will gain a strong understanding of equity, fixed income, and derivatives instruments in addition to gaining experience directly supporting the life cycle of a trade. Working with this team also provides broader exposure to non-investment functions within the firm including Compliance, Client Relations, and ESG.
 
Investment Analysis 
The Investment Analysis team provides detailed performance analytics to GMO's investment teams and clients. You will assume responsibility for asset class coverage, including the calculation of returns, attribution, exposure and risk analytics. Skills developed within Investment Analysis will include both GMO proprietary and third-party applications including FactSet and StatPro. In partnering with Global Client Relations and Portfolio Management, you will gain an in-depth knowledge of GMO's products and strategies.  
 
Pricing Analytics 
The Pricing group is responsible for providing timely and accurate valuation across all securities held within GMO funds. You will gain exposure across multiple asset types, ranging from equities and futures, fixed income, listed and unlisted derivatives and complex OTC instruments. 
 
Reconciliations Analytics 
The Reconciliations group is responsible for ensuring the integrity of data provided by custodian banks. You will have ownership for specific funds and have analytical, accounting, and reporting responsibilities for a number of GMO's mutual funds, hedge funds, and separately managed accounts. You will identify, research and resolve any and all discrepancies discovered through the review and validation of investment activity. 
 
Shareholder Services
The Shareholder Services group is responsible for reviewing, processing and reporting institutional and high net worth client cash flows in mutual funds, hedge funds, and other complex investment products. You will partner closely with internal and external parties and develop client-facing skills while building a strong foundational knowledge of the various products GMO offers. 
 
Qualifications
Completion of a Bachelor's degree in Finance, Accounting, Economics, Business or a related field by June 2027.
Previous exposure to financial services through prior internships, personal projects and/or classwork.
Desire to learn a broad range of skills.
Effective verbal and written communication skills.
Strong quantitative and analytical abilities along with the ability to learn new concepts and systems efficiently.
Positive attitude, professional and mature.
Detail-oriented, able to effectively manage multiple tasks, and able to prioritize work.
Familiarity with generative AI tools (e.g., MS Copilot, ChatGPT, Claude) and prompt engineering.
 
Application Process
 
Step 1
  1. Submit a Statement of Interest that explains (please keep it to one page):
    • Why you want to pursue a career in asset management.
    • Tells us something about yourself that is not on your resume.
  2. Include your current resume.
  3. Include a copy of your transcript.
Step 2
Selected candidates will be asked to complete a video interview with the manager of the Investment Operations Associate program during September/October 2026.
 
Step 3
Selected candidates will be invited to a final interview during October/November 2026.
 
$62,000 - $72,000 a year
This is a reasonable, good faith estimate of the current salary range for this role. GMO's salary range accounts for a wide array of factors that are considered in making compensation decisions including but not limited to skill sets and market demand for skills; level of experience and training; specific qualifications, performance, time in role/company, geographic location, and other business and organizational needs.
 
In addition, this position is eligible for a discretionary annual bonus award, which award may be determined by individual, team, department and firm performance, and is subject to the terms of GMO's compensation plan. This position is also benefits eligible. GMO's comprehensive benefits program includes medical insurance, dental insurance, life insurance, long-term disability coverage, a 401(k)/profit-sharing retirement plan, open paid time off, leaves of absences, dependent care resources, tuition reimbursement, charitable gifts matching, flexible spending accounts, and commuter benefits.
GMO is committed to the recruitment, employment, and promotion of all candidates equally, regardless of an individual's gender, race, color, national origin, ancestry, age, religion, pregnancy, marital status, sexual orientation, gender identity or expression, military or veteran status, genetic information, physical or mental disability (except where such disability is a bona fide occupational disqualification) or any other classification protected under federal, state or local law.
 
GMO will not offer visa sponsorship for this opportunity.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About GMO

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

501 - 1,000 Employees

Headquarters location

Boston, MA, US

Year founded

1977

Social media

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