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Client Operations Associate Jobs in Hanover, MA (NOW HIRING)

Partners Capital

Client Service Associate

Boston, MA · On-site

$15.75 - $21.75/hr

For more information, visit The Position The Client Operations Associate located in Boston will support and work closely with senior members of the Client Operations Team in coordinating the ...

Incendia Partners

Operations Associate

Boston, MA · On-site

$70K - $80K/yr

Excellent benefits package Our client, a highly regarded global professional services firm, is seeking an Operations Associate to join its Boston office. This is an excellent opportunity for a ...

Kforce Inc.

Operations Associate

Boston, MA · On-site

Kforce has a client that is seeking an Operations Associate in Boston, MA. Position Overview: A leading alternative investment manager seeks a high-performing professional for its Private Debt ...

Sephora

Operations Associate - Part Time

Somerville, MA

$21.75 - $24.88/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

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Sephora

Operations Associate - Part Time

Boston, MA · On-site

$21.75 - $24.88/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

GMO

2027 Investment Operations Associate

Boston, MA

$80/hr

We manage approximately $80bn for a client base that includes many of the world's most ... Position Overview The Investment Operations Associate Program is a unique opportunity to gain a ...

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GMO

2027 Investment Operations Associate

Boston, MA

$62K - $72K/yr

We manage approximately $80bn for a client base that includes many of the world's most ... Position Overview The Investment Operations Associate Program is a unique opportunity to gain a ...

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Client Operations Associate information

See Hanover, MA salary details

$11

$27

$55

How much do client operations associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for client operations associate in Hanover, MA is $27.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $31.59 per hour, depending on experience, location, and employer.

What does a client operations associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

What are the key skills and qualifications needed to thrive as a client operations associate?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

How does a client operations associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What is a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth service delivery, and supporting client needs. They often handle communication, data management, and coordinate with internal teams using tools like CRM software to maintain client satisfaction and operational efficiency.

What is the role of a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth communication, and supporting service delivery. They often handle onboarding, troubleshoot issues, and use tools like CRM systems to maintain accurate client data. Strong organizational and communication skills are essential for this role.

What cities near Hanover, MA are hiring for Client Operations Associate jobs?

Cities near Hanover, MA with the most Client Operations Associate job openings:

Client Operations Associate jobs near you
Infographic showing various Client Operations Associate job openings in Hanover, MA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,957 per year, or $27.4 per hour.

Client Service Associate

Partners Capital

Boston, MA • On-site

$15.75 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Firm Description
Partners Capital is a global investment office that serves as a long-term steward of capital for institutions, family offices and individuals. The Firm designs bespoke investment policies reflecting each client's unique circumstances and implements investment solutions that aim to deliver strong returns with resilience across market cycles. The Firm constructs portfolios by tapping into its deep network of partnerships with what it believes to be exceptional asset managers across all major asset classes. In helping its mission-driven clients achieve their financial objectives, Partners Capital aspires to advance their impact within fields including healthcare, education, and the arts. The Firm is owned and led by more than 50 working shareholders who invest their own capital alongside clients, aligning the team deeply with those it serves. Founded in 2001, Partners Capital has more than 400 employees across 11 offices globally and $77 billion in assets under management as of March 31, 2026.
For more information, visit https://partners-cap.com.
The Position
The Client Operations Associate located in Boston will support and work closely with senior members of the Client Operations Team in coordinating the portfolio operations for a range of clients. Primary responsibilities will center on the implementation of client investment strategies (execution), assisting with portfolio reporting/invoicing, and providing exception support to the Investment Team. This is a meaningful entry point into the firm with strong performers have a clear path to grow into more senior operations or client-facing roles over time.
The candidate will be an integral member of the global Operations team and will report directly to a manager on the Client Operations Team. The role has a wide-ranging responsibility and involves working with the Operations and Investment teams across all offices.
The candidate should be hardworking and must be able to interact with colleagues and third parties, prioritizing and completing multiple tasks and meeting key investment and reporting deadlines. Additionally, over time this role may develop into a client facing position and thus a strong candidate will be comfortable interacting with clients.
The company has a 'small business' atmosphere and attitude. The successful applicant should be ready for wide-ranging responsibilities in multiple areas and will be expected to be flexible and willing to do whatever it takes to contribute to the firm's continued success.
Primary Responsibilities:
  • Support the Client Operations Managers and Investment Teams responsible for managing client relationships
  • Provide support for senior members of the Client Service Team that engage directly with clients
  • Draft client correspondence for review and send out (e.g. client requests, capital calls, statements)
  • Monitor client cash and securities accounts by closely managing relationships with external stakeholders (e.g. custodians, trustees, other third-parties)
  • Ensure client reconciliations are performed on a timely basis and escalate any issues to Client Manager
  • Ensure client actions, transactions and requests are completed in a timely manner
  • Review client performance reporting and ensure all data is accurate
  • Maintain the Client Relationship Management (CRM) system and update documentation records, specifically around AML/KYC
  • Ensure complete and accurate records on all client activity and client data in our internal CRM
  • Prioritize and complete assigned tasks accurately and within deadlines

Key responsibilities will be regularly assessed and are subject to change from time to time based on the needs of the business. The individual may be required to work overtime as needed.
Qualifications / Attributes
  • Undergraduate degree, finance or related field preferred
  • Demonstrated strong Excel skills
  • Understanding of investment performance concepts and reporting
  • Familiarity with Addepar a plus
  • Comfortable using AI tools to support operational processes
  • Experience with PowerBI
  • Familiarity with DealCloud a plus
  • Strong written and verbal communication skills
  • High degree of attention to detail and ability to multi-task in a fast-paced environment
  • Team player who is willing to do whatever it takes to contribute to the success of the business
  • Genuine interest in learning the full scope of client portfolio operations, with real opportunity to grow responsibility quickly for strong performers

Benefits and Compensation
Partners Capital is committed to being a great place to work. We are focused both on wellbeing and professional growth. You can expect professional development and career progression opportunities, competitive compensation, exceptional benefits, and a flexible "results-focused" working model. Our benefits package includes medical, dental, and vision insurance, short and long-term disability insurance, life insurance, flexible spending accounts, commuter benefits, paid time off and a 401(k) plan with employer matching. The Firm also supports global philanthropy via a charity program and volunteer day. In addition, we champion a variety of wellness and social events. We also support the pursuit of professional certifications such as the Chartered Financial Analyst (CFA), Chartered Alternative Investment Analyst (CAIA), etc.
Massachusetts requires Partners Capital to include a reasonable estimate of the base salary range for this role. This base salary range is specific to individuals applying to work in our Massachusetts office and takes into account a number of factors. A reasonable estimate of the base salary range for this role in Massachusetts is $65,000 - $80,000. The base salary offered will be determined on factors such as experience, skills, training, certifications, and education. Decisions will be determined on a case-by-case basis.
The base salary is one element of our competitive compensation package. In addition to the base salary, this position may be eligible for performance-based incentives.
For all California residents, please click here to view the Partners Capital California Applicant Privacy Notice
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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