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Client Operations Associate Jobs in Hanover, MA (NOW HIRING)

Chase

Client Service - Associate I

Boston, MA · On-site

As an Associate I in Investment Middle Office Services - Client Operations, your key responsibility will be to provide premier service delivery and ensure the accurate and timely delivery of the ...

Roku

Ad Operations Associate

Boston, MA · On-site

$94K - $122K/yr

Collaborating closely with Client Services and Product Marketing, team members spearhead the ... About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In ...

Partners Capital

Client Onboarding Associate

Boston, MA · On-site

Position Description The Client Onboarding Associate located in Boston will be responsible for ... This is a newly created position within our Client Operations team. This role is client facing with ...

Partners Capital

Client Onboarding Associate

Boston, MA · On-site

Position Description The Client Onboarding Associate located in Boston will be responsible for ... This is a newly created position within our Client Operations team. This role is client facing with ...

Pathstone

Associate, Client Advisory

Boston, MA · On-site

$65K - $72K/yr

Provide assistance to a Client Advisory Team in all manners of client service and daily operations, as well as administrative duties and special projects, which can include preparing performance ...

Pathstone

Associate, Client Advisory

Boston, MA · On-site

$65K - $72K/yr

Provide assistance to a Client Advisory Team in all manners of client service and daily operations, as well as administrative duties and special projects, which can include preparing performance ...

Pathstone

Associate, Client Advisory

Boston, MA · On-site

$65K - $72K/yr

Provide assistance to a Client Advisory Team in all manners of client service and daily operations, as well as administrative duties and special projects, which can include preparing performance ...

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Showing results 21-40

All JobsClient Operations Associate JobsClient Operations Associate Jobs in Hanover, MA

Client Operations Associate information

See Hanover, MA salary details

$11

$27

$55

How much do client operations associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for client operations associate in Hanover, MA is $27.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $31.59 per hour, depending on experience, location, and employer.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What are the key skills and qualifications needed to thrive as a client operations associate?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

What does a client operations associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

How does a client operations associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.
What cities near Hanover, MA are hiring for Client Operations Associate jobs? Cities near Hanover, MA with the most Client Operations Associate job openings:
Client Operations Associate jobs near you
Infographic showing various Client Operations Associate job openings in Hanover, MA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,957 per year, or $27.4 per hour.

Client Service - Associate I

Chase

Boston, MA • On-site

Other

Posted 25 days ago

Chase Bank rating

8.1

Company rating: 8.1 out of 10

Based on 156 frontline employees who took The Breakroom Quiz

66th of 171 rated banks

Job description

Client Service Delivery Associate I

Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. As an Associate I in Investment Middle Office Services - Client Operations, your key responsibility will be to provide premier service delivery and ensure the accurate and timely delivery of the investment operations to our end clients. You will deal with all stages of the lifecycle for each product, from broker matching to management of the client's custodial network, lifecycle events, ensuring timely settlement of trades and cash, management of claims and overdrafts, client/regulatory reporting and input into the production of our Investment Book of Record delivery (IBOR).

Ultimately, your key responsibility within the IMOS team will be to provide premier service delivery and ensure the accurate and timely delivery of the investment operations to our end clients.

Job responsibilities

  • Provide comprehensive client service by addressing inquiries, processing transactions, and troubleshooting issues, utilizing your proficiency in strategic planning and digital literacy.
  • Contribute to the change management process, assisting in strategic communications and stakeholder impact mitigation to ensure smooth transitions during operational changes.
  • Utilize your knowledge of market products to provide informed advice to clients, maintaining an understanding of current industry practices and regulations.
  • Participate in the development and implementation of process automation initiatives, applying systems architecture and automation technologies to optimize service delivery.
  • Be a point of contact within the Global/Regional IMOS team for a client, or clients, and internal partners to build strong relationships in order to support key interactions and continued premier service delivery
  • Take ownership and/or oversight of the various components of the daily operational activities essential to the construction and delivery of middle office services
  • Be a communication source for escalation of issues, service updates, and progress updates for the Client or across internal partners.
  • Seek opportunities and take ownership of initiatives to improve service levels and improved efficiency for J.P. Morgan and the Client
  • Build solid and interactive internal relationships with our global operations partners, client service and other products, including Front Office, Performance & Risk, and Compliance teams
  • Have the ability to work cross functionally with technology, service, product and other operations teams to manage the entire IBOR service delivery
  • Provide oversight and ownership of the IBOR, Reconciliations and transaction lifecycle management

Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise in a client service role within a financial institution.
  • Excellent influencing, negotiation, and communication skills, with the ability to develop and maintain collaborative relationships.
  • Experience in change management, with the ability to facilitate strategic communications and mitigate stakeholder impact.
  • Proficiency in digital literacy, with a willingness to understand and implement new/emerging technologies that impact business operations.
  • Excellent client facing skills & communication style, comfortable dealing with key clients
  • Understanding of investment Operations, Trade Services, IBOR, Recon.
  • Attested track record of successfully working to deadlines, with accountability and responsibility for independent workload
  • Excellent problem solving skills to identify, understand and address operational and technical issues
  • Strong communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives
  • Ability to be flexible, follow and meet tight deadlines, organize and prioritize work and meet the clients expectations
  • Self-starter with ability to learn quickly

Preferred qualifications, capabilities, and skills

  • Ability to analyze a process and recommend ways to improve quality, control, and efficiency.
  • Drive continuous improvement initiatives for high-quality client experiences.
  • Experience in client-facing roles working across multiple business areas and/or functions to deliver results.
  • Analytical, problem-solving, critical thinking, and decision-making skills, with the ability to work independently and multi-task in a fast-paced environment.

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