Client Operations Associate Jobs in Holyoke, MA (NOW HIRING)

Job Description

The Quality Associate supports the Quality team through documentation management, quality records administration, testing support, inspection activities, and compliance-related tasks. While the role includes hands-on quality activities, a significant portion of the position focuses on maintaining accurate documentation, recording test results, supporting traceability requirements, and ensuring compliance with internal quality procedures. The individual will work closely with Quality, Manufacturing, Engineering, and Operations teams to ensure quality documentation remains current, complete, and audit-ready.

Responsibilities

• Manage and maintain accurate quality documentation and records.
• Administer quality records and support traceability requirements.
• Conduct and support testing and inspection activities.
• Ensure compliance with internal quality procedures.
• Collaborate closely with Quality, Manufacturing, Engineering, and Operations teams.
• Prepare documentation to ensure it is audit-ready and compliant.
• Support quality improvement and efficiency initiatives.

Essential Skills

• Strong documentation and recordkeeping experience.
• High attention to detail and accuracy.
• Ability to maintain organized quality records.
• Comfortable working with spreadsheets, reports, and test documentation.
• Ability to read and follow specifications, procedures, and work instructions.
• Strong communication and collaboration skills.
• Ability to work independently with minimal supervision.
• Experience with quality assurance and using calipers.

Additional Skills & Qualifications

• High School Diploma or equivalent required.
• Advanced education preferred but not required.
• Strong computer and data entry skills.
• Experience working within structured processes and procedures.
• Ability to interpret specifications and quality-related documents.
• Comfortable handling confidential and proprietary information.
• Strong judgment and problem-solving skills.
• Experience supporting compliance, quality, or administrative processes is preferred.

Work Environment

The work environment includes a mix of office-based documentation responsibilities and manufacturing floor support within a manufacturing and quality laboratory setting. There is frequent interaction with operators, technicians, engineers, and quality personnel. The role involves exposure to manufacturing equipment, noise, and production operations, with a significant focus on documentation, reporting, testing records, and quality system support within a regulated environment.

This is a Contract position based out of East Granby, CT.

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in East Granby,CT.

This position is anticipated to close on Aug 3, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.