Client Operations Associate Jobs in Boston, MA (NOW HIRING)

ABOUT MORGAN STANLEY
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com.
ABOUT PARAMETRIC
Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings.
This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.
ABOUT THE TEAM
The operations department consists of a team of professionals that focuses on the overall operations of Parametric. This group ensures the production process is complete from start to finish and lines up with the goals and functions of other departments within the firm. Examples include supervising, organizing, and completing daily production, measuring and evaluating daily workload, and providing services to ensure the business runs as smoothly and effectively as possible.
ABOUT THE ROLE
The Trade Settlement Operations Associate is responsible for ensuring timely and accurate settlement of domestic and international trade activity. This entails working closely with external brokers and custodians, as well as internal stakeholders, to quickly identify and resolve trades that are at risk of failing.
The ideal candidate is a self-starter with exceptional attention to detail and the ability to work independently under tight deadlines. The expected shift is approximately 10:30AM - 7:30PM EST allowing for close of day activities in order to match trades, resolve issues, and mitigate risk. This associate will work on a cross functional team of other middle-office associates, so the ability to multi-task and be flexible is paramount.
The ideal candidate is a self-starter with exceptional attention to detail and the ability to work independently under tight deadlines. The expected shift is approximately 10:30AM - 7:30PM EST allowing for close of day activities in order to match trades, resolve issues, and mitigate risk. This associate will work on a cross functional team of other middle-office associates, so the ability to multi-task and be flexible is paramount.
PRIMARY RESPONSIBILITIES

• Research and resolve complex problems relating to country specific trade and settlement issues.
• Ability to self-manage in a high volume, fast-paced environment with strict deadlines. Settling trades for over 200,000+ accounts and trade volumes of an average daily range of 500,000+
• Responsible for the entire post trade process, including transmission of trades to counterparties, matching/confirmation/affirmation of trades, and resolution of exceptions.
• Coordinate daily with counterparties and third-party venders to expedite timely settlement of trades.
• Evaluate and improve existing operational processes and procedures to reduce risk and increase efficiency.
• Aware of broader market events that could impact trading and settlement.
• Effectively communicate issues and challenges to larger team.
• Contribute to the creation and maintenance and of written procedures.
• Maintain day-to-day relationships with a wide range of brokers, custodians, and vendors.
• Recordkeeping/maintenance of client/broker records and files.
• Perform daily and monthly audits as required.
• Participate in technology development efforts as needed.
• Work independently with minimal supervision.
• Other duties as assigned.

JOB REQUIREMENTS

• Bachelor's degree. Concentration in business administration, finance, or accounting preferred.
• 4+ years of work experience in Financial Services, wealth or investment management preferred
• Competent in Microsoft Office programs, strong Excel skills necessary
• APX and Bloomberg experience a plus
• Must have strong professionalism and communication skills
• Displays excellent organization, time management and planning skills
• Ability to manage multiple tasks effectively
• Displays high attention to detail, accuracy, thoroughness and thoughtfulness.
• Commitment to meeting identified quality and efficiency standards.
• Working knowledge of the settlements process and the lifecycle of a trade is a plus
• Knowledge of DTCC Alert, CTM, TradeSuite and SWIFT messaging or other relevant systems preferred

Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Expected base pay rates for the role will be between $70,000 and $140,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.