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Client Operations Associate Jobs in Pennsylvania

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Client Operations Associate information

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$11

$26

$53

How much do client operations associate jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for client operations associate in Pennsylvania is $26.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $30.38 per hour, depending on experience, location, and employer.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What are the key skills and qualifications needed to thrive as a Client Operations Associate, and why are they important?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

What does a Client Operations Associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day typically include roles such as specialized consultants, senior executives, certain medical professionals, and skilled trades like pilots or lawyers. These positions often require advanced skills, extensive experience, or professional certifications, and may involve high-pressure environments or freelance work with premium rates.

How does a Client Operations Associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What is a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth service delivery, and supporting client needs. They often handle communication, data management, and coordinate with internal teams to maintain client satisfaction and operational efficiency.

What job makes $10,000 a month without a degree?

A Client Operations Associate can potentially earn $10,000 a month through experience, performance bonuses, and skill development in areas like client management, communication, and software tools. High earnings often depend on industry, company size, and individual performance, with some roles in sales, consulting, or specialized client services reaching this level without requiring a degree.

Is a CSA job stressful?

A Client Operations Associate (CSA) role can be stressful due to the need to manage client inquiries, meet deadlines, and handle multiple tasks simultaneously. Strong communication skills and organization are important to effectively perform in this position, which often involves working in a fast-paced environment.
What are the most commonly searched types of Client Operations jobs in Pennsylvania? The most popular types of Client Operations jobs in Pennsylvania are:
Client Operations Associate jobs near you
Infographic showing various Client Operations Associate job openings in Pennsylvania as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution, with an average salary of $54,719 per year, or $26.3 per hour.
Associate, Vestwell Operations Center

Associate, Vestwell Operations Center

Vestwell

King Of Prussia, PA • Hybrid

$60K - $70K/yr

Other

Posted 28 days ago

Job description

Who Are We Looking For?

Vestwell is expanding and we're excited about adding Associates to our Operations team who are passionate about our mission to change the state savings / retirement FinTech space. We are seeking individuals who are energetic and reliable professionals to join our team. Successful candidates are responsible for providing operational support to our savers and sponsors via processing inbound account documentation and inquiries, including emails and chat, utilizing company policies to assist our clients, solve issues, and escalate challenges to the managerial team when necessary.

Our Operations Associates are instrumental in providing both timely and high-quality work to our savers and sponsors, so we are interested in hiring individuals with a commitment to overall customer satisfaction. The Associate must demonstrate a commitment to client service through timely, confidential responses, exceptional work ethic and a positive attitude. This position requires working closely with our saver and sponsors and fellow Associates to provide valuable insights and direction.


What Will You Be Doing?

Day-to-Day, You Will Be Expected To:

  • Process inbound documentation and written inquiries in accordance with Vestwell and State policies and procedures.
  • Contribute to initiatives by supporting and participating in projects that increase /enhance client engagement.
  • Provide excellent customer service and support. This includes responding to customer support requests in a timely manner, offering multiple forms of communication.
  • Provide complete/accurate responses and work product with empathy and understanding.
  • Provide timely, superior customer service, including problem solving and issue resolution.
  • Provide effective verbal and written communications in a clear, concise and informative manner.
  • Demonstrate flexibility and adaptability in a dynamic environment, adjusting to evolving business priorities and client needs.
  • Responsible for protecting, securing, and proper handling of all confidential data to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to the Saver, Sponsor, State, or Vestwell.
  • Proactively handle concerns, troubleshooting problems, and providing solutions.
  • Review program documents and provide accurate information to initiator according to both Vestwell's and the State's guidelines and standard practices.
  • Provide feedback to management and product team on how our product and processes can be improved.
  • Other tasks and ad hoc projects within the scope of the role may be required sporadically, including cross-training new hires/peers.


Requirements

The Necessities

  • College degree and/or equivalent customer service experience.
  • The ability to communicate effectively (clear, concise and professionally) with all levels.
  • Ability to work in a team environment to ensure a common goal of providing exceptional
  • client service.
  • Strong commitment to superior customer service
  • Positive and proactive attitude
  • Flexible, creative, team-oriented, results-driven, and collaborative
  • Demonstrate ability to perform in a fast-paced service environment working with set deadlines.
  • Prior experience using internal technical operational tools (e.g. Jira, Zendesk, Asana or other CRM applications, Excel/Google Sheets, Word/Google docs and Apple products).
  • Balance quality, productivity, and service standards in your day to ensure KPIs are achieved.
  • Excellent attention to detail and accuracy, proficient with numbers and basic calculations.
  • Maintain an in-office presence of a minimum of four days per week, in alignment with company standards and to support team collaboration.

The Extras

  • Prior operations experience is preferred, but not required.
  • Bilingual - Spanish speaking is a plus.

This role will be based in our King of Prussia, PA office, and will be part of Vestwell's hybrid in-office operation.
The expected base salary range for this position is $60K - $70K base. This position is eligible to participate in the Company Bonus Pool. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired.

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