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Client Operations Associate Jobs in Massachusetts

Ad Operations Associate

Boston, MA · On-site

$94K - $122K/yr

Collaborating closely with Client Services and Product Marketing, team members spearhead the ... About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In ...

Client Service - Associate I

Boston, MA

$15.75 - $21.75/hr

As an Associate I in Investment Middle Office Services - Client Operations, your key responsibility will be to provide premier service delivery and ensure the accurate and timely delivery of the ...

Client Service - Associate I

Boston, MA

$15.75 - $21.75/hr

As an Associate I in Investment Middle Office Services - Client Operations, your key responsibility will be to provide premier service delivery and ensure the accurate and timely delivery of the ...

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Client Operations Associate information

See Massachusetts salary details

$12

$28

$58

How much do client operations associate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for client operations associate in Massachusetts is $28.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $33.08 per hour, depending on experience, location, and employer.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What are the key skills and qualifications needed to thrive as a Client Operations Associate, and why are they important?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

What does a Client Operations Associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

How does a Client Operations Associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What is a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth service delivery, and supporting client needs. They often handle communication, data management, and coordinate with internal teams using tools like CRM software to maintain client satisfaction and operational efficiency.

What does a customer operations associate do?

A client operations associate manages and supports client accounts by handling inquiries, processing transactions, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to maintain client satisfaction and operational efficiency.

Is a CSA job stressful?

A Client Operations Associate (CSA) role can be stressful due to handling client inquiries, managing multiple tasks, and meeting deadlines. Success in the position often depends on strong communication skills, organization, and the ability to work under pressure.

What jobs pay 4000 a week without a degree?

A Client Operations Associate typically earns less than $4,000 weekly, but high-paying roles without a degree include sales managers, real estate brokers, and certain tech sales positions, which can reach or exceed that amount with experience and commissions. These roles often require strong communication skills, industry knowledge, and sometimes certifications, but not necessarily a college degree.
What are the most commonly searched types of Client Operations jobs in Massachusetts? The most popular types of Client Operations jobs in Massachusetts are:
What cities in Massachusetts are hiring for Client Operations Associate jobs? Cities in Massachusetts with the most Client Operations Associate job openings:
Infographic showing various Client Operations Associate job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $59,617 per year, or $28.7 per hour.

Full-time

Posted 3 days ago


Job description

Firm Description

Founded in 2001, Partners Capital is a Global Investment Office acting for distinguished endowments and foundations, senior investment professionals and prominent families across the globe. With $75B+ in assets under management, the firm constructs customized investment portfolios for its clients tapping into its deep network of partnerships with what we consider exceptional asset managers across all major asset classes. Clients include Syracuse University, Sesame Workshop, INSEAD Business School, New York’s Metropolitan Opera, San Francisco Symphony, Eton College, Colorado College, several Oxford and Cambridge University Colleges, several family offices around the world, and senior executives from leading global investment firms. The firm employs more than 400 people across its eight offices located in Boston, New York, London, San Francisco, Paris, Singapore, Hong Kong and Dallas.

Partners Capital is diverse and inclusive, in people and in thought. Our meritocracy is enabled by fostering a truly inclusive and collaborative culture. We are proud to be an equal opportunity employer where diverse perspectives, backgrounds and experiences are valued.

Position Description

The Trade and Treasury Operations, Associate located in Boston will play a critical role in supporting the trade execution, settlement, and treasury functions supporting the firm’s clients and multi-asset pooled vehicles through the completion of investment execution. This position involves managing complex trade and cash flow activities across a wide range of asset classes and investment strategies, ensuring seamless operational efficiency, and maintaining strong oversight of liquidity and cash management. As key stakeholders of investment execution, Trade Operations and Treasury team members are expected to have a high degree of attention to detail and understanding our execution policies and procedures.

The candidate will be an integral member of the global Client Operations Team, with broad scope for progression into multiple specialist functions within the team. The role has a wide-ranging responsibility and involves working with the Operations and Investment teams across all offices. The candidate should be hardworking and must be able to interact with colleagues and third parties, prioritizing and completing multiple tasks and meeting key investment deadlines.

The company has a ‘small business’ atmosphere and attitude. The successful candidate should be ready for wide-ranging responsibilities in multiple areas and will be expected to be flexible and willing to do whatever it takes to contribute to the firm’s continued success.

Investment Execution

  • Grasp a detailed understanding of alternative investment products, with specific attention paid to the terms of the funds (e.g. fee classes, minimums, fund notice periods, gates, lock-up periods)
  • Prepare complete and accurate investment documentation for client execution (e.g. hedge fund subscription and redemption documents, etc.)
  • Prepare and review wires across various custodians — including capital calls, subscriptions, and other fund transactions — ensuring accuracy and timely execution.
  • Perform detailed reviews of execution instructions and investment documentation
  • Submit fully executed subscription documentation to fund managers, ensuring timely confirmation of receipt and that all materials are in good order.
  • Manage the end-to-end execution process across a broad client base, coordinating and communicating effectively across internal teams to ensure all deadlines are met.

Treasury and Cash Management

  • Manage daily cash flow and liquidity across multiple portfolios and currencies.
  • Execute cash movements, wire transfers, and funding activities in alignment with portfolio strategies and cash needs.
  • Monitor and forecast liquidity needs to support portfolio rebalancing and capital calls.
  • Ensure accurate reconciliation of cash balances and activity across all custodian accounts.
  • Support the implementation and enhancement of treasury management systems and tools.
  • Coordinate funding for private market investments, ensuring appropriate capital reserves.
  • Work closely with investment teams to manage liquidity for both strategic and tactical asset allocation decisions.
  • Track capital activity and provide reporting to portfolio managers and senior management

Project and Team Responsibilities

  • Continuously assess existing processes and procedures, providing actionable recommendations for improvement.
  • Collaborate across teams and the broader Firm to drive and implement process improvement initiatives.
  • Support senior management with a range of strategic and tactical projects as required.

Key responsibilities may be assessed and are subject to change from time to time based on the needs of the business.

Additional responsibilities include:

  • Responsible for ensuring all information security processes, policies and procedures are adhered to and any issues or concerns are raised with the Cyber Security team
  • Ensure full compliance with all local data protection regulations and privacy controls, and any related issues are raised via the appropriate channels

Qualifications / Attributes

The ideal candidate will have strong understanding of financial instruments, including public and private markets. Expertise in trade lifecycle management and cash flow process with strong attention to detail, problem-solving skills, and ability to multi-task in a fast-paced environment. The candidate should have excellent communication and relationship management skills and have proficiency with financial systems (e.g., Bloomberg, Power BI)

Required:

  • 1-3+ years of experience in trade operations, treasury, or investment operations (preferably in an OCIO, asset management, or institutional environment)
  • Bachelor’s degree in finance, Economics, Accounting, or a related field
  • High degree of attention to detail and experience inputting and reviewing large sets of data and documents
  • Experience with complex portfolio structures and multi-currency environments
  • Knowledge of regulatory requirements related to trading and cash management
  • Articulate self-starter with strong analytical and organizational skills
  • Bloomberg experience both in general and execution specifically
  • Experience with custodian portals of all kinds
  • Ability to multi-task and prioritize daily workloads while working efficiently and accurately
  • High degree of integrity and professionalism with strong interpersonal and communication skills
  • Team player who is willing to do whatever it takes to contribute to the success of the business
  • Comfortable receiving and providing feedback from/to direct manager and Partners

Benefits and Compensation

Partners Capital is committed to being a great place to work. We are focused both on wellbeing and professional growth. You can expect professional development and career progression opportunities, competitive compensation, exceptional benefits, and a flexible “results-focused” working model. Our benefits package includes medical, dental, and vision insurance, short and long-term disability insurance, life insurance, flexible spending accounts, commuter benefits, paid time off and a 401(k) plan with employer matching. The Firm also supports global philanthropy via a charity program and volunteer day. In addition, we champion a variety of wellness and social events. We also support the pursuit of professional certifications such as the Chartered Financial Analyst (CFA), Chartered Alternative Investment Analyst (CAIA), etc.

Massachusetts requires Partners Capital to include a reasonable estimate of the base salary range for this role. This base salary range is specific to individuals applying to work in our Massachusetts office and takes into account a number of factors. A reasonable estimate of the base salary range for this role in Massachusetts is $65,000 - $80,000. The base salary offered will be determined on factors such as experience, skills, training, certifications, and education. Decisions will be determined on a case-by-case basis.

The base salary is one element of our competitive compensation package. In addition to the base salary, this position may be eligible for performance-based incentives.

For all California residents, please click here to view the Partners Capital California Applicant Privacy Notice