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Client Operations Associate Jobs in Massachusetts

Roku

Ad Operations Associate

Boston, MA · On-site

$94K - $122K/yr

Collaborating closely with Client Services and Product Marketing, team members spearhead the ... About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In ...

Xpansiv

Reporting Operations Associate

Boston, MA · On-site

$59K - $61K/yr

... Associate, in Reporting Operations to contribute to our reporting operations. We are looking for ... Provide ongoing support for reporting issues, assisting with client inquiries by email and phone

Xpansiv

Reporting Operations Associate

Boston, MA · On-site

$59K - $61K/yr

... Associate, in Reporting Operations to contribute to our reporting operations. We are looking for ... Provide ongoing support for reporting issues, assisting with client inquiries by email and phone

Roku

Ad Operations Associate

Boston, MA · On-site

$94K - $122K/yr

Collaborating closely with Client Services and Product Marketing, team members spearhead the ... About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In ...

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All JobsClient Operations Associate JobsClient Operations Associate Jobs in Massachusetts

Client Operations Associate information

See Massachusetts salary details

$12

$28

$58

How much do client operations associate jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for client operations associate in Massachusetts is $28.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $33.08 per hour, depending on experience, location, and employer.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What are the key skills and qualifications needed to thrive as a Client Operations Associate, and why are they important?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

What does a Client Operations Associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

How does a Client Operations Associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What is a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth service delivery, and supporting client needs. They often handle communication, data management, and coordinate with internal teams using tools like CRM software to maintain client satisfaction and operational efficiency.

What does a customer operations associate do?

A client operations associate manages and supports client accounts by handling inquiries, processing transactions, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to maintain client satisfaction and operational efficiency.

Is a CSA job stressful?

A Client Operations Associate (CSA) role can be stressful due to handling client inquiries, managing multiple tasks, and meeting deadlines. Success in the position often depends on strong communication skills, organization, and the ability to work under pressure.

What jobs pay 4000 a week without a degree?

A Client Operations Associate typically earns less than $4,000 weekly, but high-paying roles without a degree include sales managers, real estate brokers, and certain tech sales positions, which can reach or exceed that amount with experience and commissions. These roles often require strong communication skills, industry knowledge, and sometimes certifications, but not necessarily a college degree.
What are the most commonly searched types of Client Operations jobs in Massachusetts? The most popular types of Client Operations jobs in Massachusetts are:
What cities in Massachusetts are hiring for Client Operations Associate jobs? Cities in Massachusetts with the most Client Operations Associate job openings:
Client Operations Associate jobs near you
Infographic showing various Client Operations Associate job openings in Massachusetts as of June 2026, with employment types broken down into 76% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $59,617 per year, or $28.7 per hour.
Workplace Operations Associate (Contract)

Workplace Operations Associate (Contract)

The Panther Group

Boston, MA • On-site

$22 - $27/hr

Contractor

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Workplace Operations Associate (Contract)
Position Overview
We are seeking a polished and professional Workplace Operations Associate to support daily office operations in a small, high-visibility environment. This individual will serve as the first point of contact for visitors and employees, delivering a “white glove” experience while ensuring the front desk runs smoothly and efficiently.
This is a critical, client-facing role requiring strong organizational skills, reliability, and a welcoming, proactive demeanor.
Key Responsibilities

  • Manage and maintain the front desk area, ensuring a professional and organized environment
  • Greet visitors and clients with a high level of professionalism and hospitality
  • Provide a “white glove” service experience for high-profile guests
  • Support day-to-day office operations and administrative needs
  • Coordinate and schedule conference rooms, meetings, and calls
  • Assist employees with general office requests
  • Restock office supplies and snacks as needed
  • Serve as a liaison to the Manager of Office Services
  • Maintain consistent punctuality and attendance
 
Qualifications
  • Previous front desk, receptionist, or administrative experience preferred
  • Strong interpersonal and communication skills
  • Professional presentation and demeanor, especially when interacting with high-profile clients
  • Highly organized with strong attention to detail
  • Reliable and punctual with a strong work ethic
  • Ability to multitask and manage priorities in a small office environment
  • Comfortable using Microsoft Office (Teams experience is a plus)
 
Work Environment & Schedule
  • Standard hours: 8:00 AM – 5:00 PM (1-hour lunch break)
  • Fully onsite role
 
Additional Notes
  • Ideal candidate is personable, positive, and takes initiative to build relationships within the office
  • Assignment expected to last approximately 2 months, with potential for extension
 
Pay Rate Range: $22.00-$27.00 Per Hour (Depending on Experience)
#ZRPROF

Company Description

We are the experts in Human Capital. It starts with a commitment to personal attention. A single point of contact from day one. That's what makes The Panther Group different. That is how we deliver results to our clients and candidates. Our focus on quality, diversity and service sets us apart. At The Panther Group, it's about attention to detail. We attract the right talent, connect job seekers with the right jobs and provide the right custom solutions because we worry about the little things. Providing our clients the best value for their dollar, finding our job seekers opportunities where they can thrive, giving our clients and candidates the level of service they deserve, leveraging the most efficient processes in the industry.