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Client Onboarding Associate Jobs in Delaware (NOW HIRING)

Wolters Kluwer

Customer Success Associate

Wilmington, DE

$36K - $61K/yr

Proactively support the onboarding process for new customers. * Address and resolve a broader range ... Maintain and enhance strong client relationships. Skills: * Enhanced Communication: Improved verbal ...

Wolters Kluwer

Customer Success Associate

Wilmington, DE · On-site

$36K - $61K/yr

Proactively support the onboarding process for new customers. * Address and resolve a broader range ... Maintain and enhance strong client relationships. Skills: * Enhanced Communication: Improved verbal ...

Wolters Kluwer

Customer Success Associate

Wilmington, DE · On-site

$36K - $61K/yr

Proactively support the onboarding process for new customers. * Address and resolve a broader range ... Maintain and enhance strong client relationships. Skills: * Enhanced Communication: Improved verbal ...

BWT Logistics

Warehouse Manager

New Castle, DE · On-site

$65K - $70K/yr

... client inventory. This role is accountable for leading a team of supervisors and associates ... Collaborate with Account Management and Business Development teams to support onboarding of new ...

BWT Logistics

Warehouse Manager

New Castle, DE · On-site

... client inventory. This role is accountable for leading a team of supervisors and associates ... Collaborate with Account Management and Business Development teams to support onboarding of new ...

Wsfsbank

GCM Relationship Manager

Wilmington, DE · On-site

$92K - $152K/yr

Maintain client relationships. * Onboarding of new transactions. * Working knowledge of accounts ... For more information about Associate benefits, please visit WSFS Bank is inclusive and supportive ...

WSFS Bank

GCM Relationship Manager

Wilmington, DE

$92K - $152K/yr

Maintain client relationships. * Onboarding of new transactions. * Working knowledge of accounts ... For more information about Associate benefits, please visit WSFS Bank is inclusive and supportive ...

WSFS Bank

GCM Relationship Manager

Wilmington, DE · On-site

$92K - $152K/yr

Maintain client relationships. * Onboarding of new transactions. * Working knowledge of accounts ... For more information about Associate benefits, please visit WSFS Bank is inclusive and supportive ...

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Showing results 21-40

All JobsClient Onboarding Associate JobsClient Onboarding Associate Jobs in Delaware

Client Onboarding Associate information

See Delaware salary details

$13

$25

$41

How much do client onboarding associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for client onboarding associate in Delaware is $25.99, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.65 per hour, depending on experience, location, and employer.

What are some common challenges faced by client onboarding associates during the onboarding process, and how are they typically addressed?

Client Onboarding Associates often encounter challenges such as managing tight deadlines, handling complex regulatory requirements, and coordinating between multiple internal teams and clients. To address these, Associates typically rely on strong organizational skills, clear communication, and thorough documentation. Many organizations provide structured workflows and regular training to ensure compliance and efficiency, and teamwork is encouraged to resolve issues quickly and maintain a smooth onboarding experience for clients.

What is a client onboarding associate?

A client onboarding associate is a professional responsible for guiding new clients through the onboarding process, ensuring all necessary documentation and account setup are completed efficiently. They often communicate with clients, coordinate internal teams, and use customer relationship management (CRM) tools to facilitate a smooth transition into the company's services.

What are the key skills and qualifications needed to thrive as a client onboarding associate, and why are they important?

To thrive as a Client Onboarding Associate, you need strong organizational skills, attention to detail, and knowledge of client relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, onboarding software, and document management systems is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are valuable soft skills that set top performers apart. These skills ensure a smooth onboarding experience, build client trust, and contribute to long-term client satisfaction and retention.

What is the difference between Client Onboarding Associate vs Client Relations Specialist?

AspectClient Onboarding AssociateClient Relations Specialist
CredentialsTypically requires a bachelor's degree in business, communications, or related fieldOften requires similar degrees; certifications in customer service or relationship management are a plus
Work EnvironmentUsually works in financial services, banking, or consulting firms, focusing on new client setupWorks across industries, maintaining ongoing client relationships and satisfaction
Employer & Industry UsageCommon in finance, banking, and professional services for onboarding new clientsUsed broadly in finance, tech, and service industries for client retention

The main difference is that a Client Onboarding Associate focuses on the initial setup and integration of new clients, ensuring a smooth onboarding process. In contrast, a Client Relations Specialist manages ongoing relationships, aiming to retain clients and enhance satisfaction after onboarding.

What does a client onboarding associate do?

A Client Onboarding Associate is responsible for guiding new clients through the initial setup and integration process with a company’s products or services. This role involves collecting and verifying client information, ensuring all necessary documentation is completed, and coordinating with internal teams to facilitate a smooth transition. Client Onboarding Associates also address client questions, resolve any issues that may arise during onboarding, and help ensure a positive first experience. Their work is essential in building strong client relationships and setting the foundation for long-term customer satisfaction.

What are the most commonly searched types of Client Onboarding jobs in Delaware?

The most popular types of Client Onboarding jobs in Delaware are:

What are popular job titles related to Client Onboarding Associate jobs in Delaware?

For Client Onboarding Associate jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Client Onboarding Associate jobs in Delaware look for?

The top searched job categories for Client Onboarding Associate jobs in Delaware are:

What cities in Delaware are hiring for Client Onboarding Associate jobs?

Cities in Delaware with the most Client Onboarding Associate job openings:

Client Onboarding Associate jobs near you

Customer Success Associate

Wolters Kluwer

Wilmington, DE

$36K - $61K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Wolters Kluwer rating

9.1

Company rating: 9.1 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

25th of 244 rated software companies

Job description

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and legal compliance responsibilities.
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring customers are engaged and satisfied, acting as an essential resource for troubleshooting and enhancements.
Responsibilities:

  • Proactively support the onboarding process for new customers.

  • Address and resolve a broader range of customer inquiries and issues.

  • Assist with customer renewals and upselling opportunities.

  • Monitor and analyze customer performance and engagement data.

  • Provide intermediate-level training and guidance to customers.

  • Ensure implementation schedules, targets, and budgets are met.

  • Collaborate with internal teams on customer feedback to improve products/services.

  • Document detailed customer interactions and updates in CRM.

  • Identify potential areas for service/product improvement based on customer feedback.

  • Maintain and enhance strong client relationships.


Skills:

  • Enhanced Communication: Improved verbal and written communication capabilities.

  • Intermediate Problem-Solving: Ability to tackle a wider range of issues.

  • Analytical Skills: Basic analytical skills to track and interpret customer data.

  • Technical-Technical Proficiency: Stronger understanding of products/services.

  • Advanced CRM: More proficient use of CRM tools for streamlined customer management.

  • Customer Focus: Deepened empathy and focus on customer needs.

  • Collaboration: Enhanced team collaboration and coordination.

  • Feedback Implementation: Ability to implement customer feedback effectively.

Qualifications:

  • Bachelor's degree from an accredited college/university or equivalent B2B client service experience

  • Strongly preferred minimum of two year of business-to-business (B2B) client/customer service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$36,800.00 - $61,700.00 USD

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

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